Job description

Job responsibilities

Digital Delivery Director

Salary:Band 9 - £99,891 - £114,949 (dependent on experience).

Location:This is a national vacancy, the successful candidate may be based at any of our main centres in the UK, final location to be agreed at interview.

A critical role in a unique organisation

NHS Blood and Transplant (‘NHSBT’) helps people do something truly extraordinary - donate blood, organs, tissues or stem cells to save someone in need. As an essential part of the NHS, we make the most of every donation - from blood and organs to tissues and stem cells. We are a health care, biomedical manufacturer and supply chain organisation.But at our heart, we are an organisation that enables daily acts of altruism - from the thousands of blood donors who come out every day to the families who, in the depth of grief, consent for their loved ones to become organ and/or tissue donors. It is for these donors, families and the patients they serve that we strive to be the very best in everything we do.

Our mission is to save and improve lives.As we look to the future, our ambition is to save and improveeven morelives, building a world where every patient receives the donation they need.To deliver this vision, we have five priorities: growing and diversifying our donor base; modernising ouroperations; driving innovation into practice; collaborating with partners and investing in people and culture. Digital, data and technology have a central role to play in developing and delivering our future strategy and, as such, we are looking for an inspirational Digital Delivery Director (DDD) to join our progressive leadership team.

The Role

Reporting to the Chief Digital & Information Officer, the DDD has a broad and challenging set of responsibilities with the primary purpose of delivering digital products and capabilities that are user and service delivery focused, across NHSBT. They will lead national functions, whilst being accountable for transforming NHSBT’s strategy and approach to product development and delivery from discovery, alpha and beta to continuous improvement of live services.

To do so, the DDO will work collegiately with the CDIO, the Assistant Director of Solution Delivery and Heads of Design and Product Centres, designing and implementing a structure that enables product centric working and the evolution of the delivery model, appropriate to the size and scale of NHSBT. The DDO will be directly responsible and have overall accountability for the ambition, strategy, strategic planning and delivery of building and strengthening a digital first culture; where speed, team, and regular incremental delivery is the norm rather than the exception.

The Person

To be successful in the post, the successful candidate will be:

·Experienced in leading the design, development and delivery of volume based, omni channel B2B and B2C products and services, within a complex, regulated and/or safety critical, ambiguous operating environment.

·An adept digital transformation leader, able to flex their leadership style and approach to fit the stakeholder and/or operational context, with the ability to influence at executive and board level and build broad based support for their product vision and digital strategy.

·Able to rapidly and consistently, build, mature and evolve, product design, development and delivery capability, to enable continuous development and delivery at scale, in response to rapidly changing demands.

·Passionate about building high performing, empowered, inclusive, diverse teams, which are representative of the communities and customers they serve.

·Collegiate, forging strong, mutually beneficial, collaborative working partnerships with a wide and diverse range of commercial providers, to appropriately augment capability and build capacity.

NHSBT are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with. As such, we positively encourage applications from all sectors of the community irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, neuro-diversity or other personal circumstances. We are committed to policies and procedures that ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

For more information and to apply for this exciting leadership role within this NHS organisation of unique importance, please visit:https://micro.green-park.co.uk/nhsbt/.

For a confidential, informal discussion about the role, please contactGreen Park - Gulshan-E:[email protected]

Closing date for applications:11:59pm Monday 3rd June 2024

Person Specification

Qualifications

Essential

• A proven track record of delivering services and products including removing any unnecessary barriers to their delivery;
• Proven experience of using agile methods, understanding the fundamental principles behind what these are trying to achieve and why they are valued;
• Proven experience of re-engineering legacy products and their processes that prevent the application of agile methods;
• Proven experience of balancing multiple priorities and dealing with ambiguity, applying both pragmatism and bold direction when appropriate;
• Deep understanding of the digital landscape, open source technologies and modern practices around continuous deployment;
• Excellent leadership and management skills, communicating clear strategy and purpose;
• Experience in leading the innovation and change that embeds a digital mindset within an organisation.

Experience

Essential

• Proven ability to lead by example and act as a role model for the ICTDDTS directorate and to inspire, motivate and coach others;
• Highly developed written and oral communication skills with the ability to communicate effectively to a wide range of audiences on complex and difficult issues;
• The ability to engage stakeholders effectively at the most senior levels, internally and externally;
• The ability to solve problems across a wide range of work-related complex issues;
• The ability to respond appropriately in unplanned and unforeseen circumstances;
• Capable of making key decisions under pressure and autonomously;
• The ability to champion diversity and inclusion and the commitment to developing diverse and inclusive teams that are motivated and inspired to work together to achieve a common objective.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .

Employer details

Employer name

NHS Blood and Transplant

Address

England

England

Bristol Filton

BS34 7QH