Job summary
Is it for me?
Well work alongside our clinicians to ensure they are sufficiently inducted and trained; there will be regular constructive supervision in place. Its important to us that you feel safe and supported in the role.
- Youll be a registered health care professional, and will work alongside the rest of the clinical team to provide a welcoming front door service.
- You will carry out a short assessment of the patient, and ensure you direct them to the best place for them to receive the appropriate care needed.
- Youll also be responsible for escalating waiting times, and busy waiting rooms to the appropriate level too.
Whats next?
Interested? Want to know more? For further information, or for an informal chat contact [email protected] or [email protected] we'd love to hear from you.
Main duties of the job
Front Door Streamer
Were seeking Front Door Streamers to join our brand new clinically led team of health care professionals to work within the Urgent & Emergency Care Centre at Ipswich Hospital due to open September 2024.
The purpose built, state of the art UECC will allow for Suffolk GP Federation and ESNEFT staff to work collaboratively across fully equipped clinic rooms, allowing a true multi-disciplinary workforce. The UECC will provide the new front door service at Ipswich Hospital, and will allow for the quick assessment and direction of patients to the appropriate care, maximising the ability to stream patients who would otherwise attend the Emergency Department directly.
Contract type:
The service is delivered in a way that allows you to design your own rota, to fit around other commitments and preferences. There will be the possibility for casual work on an ad hoc basis or if youre after something more concrete, the option for contracted shifts on a regular basis. The choice is yours we want to allow our clinicians to build their own schedule!
Youll be fully supported by an administration team, senior management, and our rota team to allow you to focus on delivering high quality patient care.
About us
What will we offer you?
- Competitive pay rates - with enhanced payment for overnight shifts.
- Day / Evening- £33.63 per hour
- Protected time built in to the rota to allow for meaningful learning and regular breaks.
- A place to learn and develop a new culture which embraces new approaches and supports career development.
- A people focused approach from recruitment to audits and shared learning.
- A supportive, safe, and inclusive environment. We embrace differences, recognise clinical autonomy, and have visible leadership.
Job description
Job responsibilities
Job description
Job title: Front Door Streamer
Reports to: Associate Clinical Lead
Place of work: UECC Department - Ipswich Hospital
Job Purpose
As part of the ED Streaming Team, the main purpose of the role is to meet and greet all patients attending the front door of the Urgent and Emergency Care Centre (UECC) and ascertain the best place for that patient to receive care.
Main Duties & Responsibilities
To work as part of the streaming team at the UECC department.
To would work alongside UECC staff, the streaming clinician, and the streaming administrator.
To meet and greet all patients attending the front door of the UECC department
To carry out a short assessment on every patient to ascertain the best place for that patient to receive care. This may be in the UECC department, with the streaming clinician, in the minor injury service or may require directing the patient to a community service such as a pharmacy.
To be responsible for escalating issues such as long waiting times and busy waiting rooms to the appropriate person.
To participate in various audits carried out on front door activity.
To join, if desired, regular meetings to discuss the development of the existing service.
Person Specification
Qualifications & Training
Essential
- Registered Health Care Professional (HCPC / NMC)
- Willingness to undertake further training
Knowledge & Experience
Essential
- Experienced health care professional with a proven track record or working in primary or urgent care.
- Knowledge of how to undertake a simple primary assessment, and able to identify a seriously ill patient.
Skills & Abilities
Essential
- Able to navigate patients to the most appropriate service to meet their care needs.
- Able to utilise existing pathways in the UECC.
- Clear written and verbal communication skills
Desirable
- Actively participate in service development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website .
Employer details
Employer name
Suffolk GP Federation CIC
Address
UECC Department
Ipswich Hospital
Ipswich
IP4 5PD