Job summary
- Are you a phlebotomist or do you have experience working with the public?
- Are you looking to develop your communication and empathetic skills working both with children and adults and enjoy working within a team?
If you answered yes, we've got the perfect role for you!
Join our phlebotomy team and be part of this friendly supportive team.We are looking for experienced and motivated Phlebotomists to cover all clinics at various sites. If you don't have experience not to worry as inhouse training will be given. Our clinics run from Monday to Saturday 6.45-15.45 at various Health centres in Medway.
Main duties of the job
- Ensure the community clinics run smoothly day to day. Ordering and rotating stock.
- Effectively collect the required blood sample with an empathetic and care manner.
- Keeping your Statutory and Mandatory training up to date and accessing any required training needs
The successful applicant will be expected to work all shifts and travel to all locations: Lordswood HC, Parkwood HC, Rainham HC, Twydall, Walter Brice, MCH house, Balmoral Gardens, Keystone surgery (these clinics may be subject to change depending on needs of service users). This role will perform venous blood sample collection to service users from the age of 2 years and above.
About us
So, what else?
- This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you'll even have the opportunity to become an MCH shareholder.
- We encourage staff to get involved in exploring new ways of working and service development.
- We'll provide well established, in-service training, one to one supervision, and appraisals with regular support.
- You'll be able to develop your skills in a friendly and supportive team.
- Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time forpersonal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
The small print
- Informal visits can be arranged on request.
- We will always appoint the best person for the job, but applications are particularly welcome from candidates from BAME groups which are underrepresented in our service.
- We will offer you the choice of two pension schemes: the NHS Pension scheme and our Scottish Widows group personal pension.
- MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.
Job description
Job responsibilities
- Communication and relationship skills
- To be able to use various methods of communications namely verbal, non-verbal and IT competently.
- To communicate in a skilled and effective manner with patients, carers and colleagues
- To have excellent team working skills and to be able to work in partnership with other healthcare professionals
- To be able to demonstrate empathy, sensitivity and good interpersonal skills
- To be able to communicate effectively with patients who may have communication difficulties namely, speech impairments, deaf, blind and patients who do not have English as their first language.
- To be flexible, reliable and organised
- To communicate effectively with external agencies
- Knowledge, training and experience
- Educated to NVQ level 2 or equivalent
- Successful completion of in house training including practical training
- Good clerical and organisational skills
- Good IT skills
- Analytical and judgement skills
- Make judgement involving facts / situations sometimes requiring analysis of information
- Provide workload and make appropriate level decisions such as when to escalate and ensure this is done in a timely manner. E.g. queries from patients and carers
- Planning and organisational skills
- Organise and prioritise preparation, running and closure of clinics.
- Work flexibly to maintain cover within the service / organisation.
- Maintain effective systems to ensure the service operates efficiently.
- Physical skills
- Able to perform venous blood sampling collection to organisational and health and safety standards.
- Good hand/ eye coordination and manual dexterity for performing physical tests on patients
- Standard keyboard skills
- Use standard office equipment e.g. fax, photocopier
- Responsibility for patient / client care
- Provide clinical advice within scope of practice and information to patients, carers, relatives or staff face to face, over the telephone or by other means.
- Consistently treat others with courtesy and respect
- Responsibility for policy and service development implementation
- Responsible for ensuring that the organisational policies and procedures (including amendments and updates) are adhered to and implanted in own are of work.
- Responsibilities for financial and physical resources
- Manage stock / office stationery
- Maybe required to issue / take responsibility for equipment used by self and others
- Responsibilities for human resources (HR)
- Act as a buddy demonstrating own are of work to new or less experienced employees such as apprentices or volunteers.
- Willingness and ability to provide peer supervision, observation and support
- Responsibilities for information resources
- Accurately enter data / process information utilising appropriate IT systems
- Transcribing / copy typing information provided by others
- Management of information either electronic or paper based
- Responsibilities for research and development (R&D)
- Will be required to undertake surveys and audits when requested in own area of work
- Freedom to act
- Plan and organise own workload without direct supervision, reporting regularly to Senior on key tasks and guided by defined policies and procedures.
Person Specification
Experience
Essential
- Health Care Experience
- Patient / Customer Contact Roles
Desirable
- Phlebotomy Experience
- Clinical Experience
flexibility
Essential
- Be able to start work at 6.45 Monday - Friday
- Patient / Customer Contact Roles
Desirable
- Ability to work well within a team
- Able to work Saturday mornings as and when needed
Knowledge
Essential
- Previous experience with using IT
Desirable
- Experience with DART and Swiftqueue
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Medway Community Healthcare
Address
MCH house
Bailey Drive
Gillingham
ME8 0WG