Job summary

Hours: 30 per week

Act as the first point of clinical contact for the patient, following patient referral. They will identify and respond to the immediate specialist palliative care needs, through direct liaison with the patient, carer or other involved health and social care professionals.

It is an exciting time at Trinity as we launch our new community services, which make up our new clinical hub. The new services have been developed to streamline the coordination of care for patients, address the evolving palliative and end of life care needs of our local population and maximise the flexibility and responsiveness we can offer.

We are looking for an experienced, enthusiastic, and highly motivated individual to take up the post of Triage Clinical Nurse Specialist within our First contact team.

This post requires you to act as the first point of clinical contact for the patient, following patient referral. You will identify and respond to the immediate specialist palliative care needs, through direct liaison with the patient, carer or other involved health and social care professionals.

Main duties of the job

• To play a lead role in receiving and managing referrals made to the hospice.
• Triage all incoming referrals considering patients stated symptoms to determine the appropriate level of care required to safely meet the patients specialist palliative care needs.
• Utilise agreed resources and guidelines to effectively assess, prioritise, advise, schedule patient care management or refer patient when necessary to other appropriate health and social care agencies.
• To ensure a timely, responsive, supportive and effective service for the benefit of all stakeholders involved in the patient referral.
• Manage all aspects of the referral system to the hospice identifying appropriateness, urgency, and level of priority.
• Work collaboratively with internal and external partners to support the coordination and management of patients referred to the hospice, and ensure care is planned to meet the individualised and dynamic needs of the patients, and those close to them.
• Use assessments and interventions as opportunities to train, coach and mentor clinical staff and visitors to the hospice about specialist palliative care practice.

About us

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops Life assurance cover Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes Access to courses of free counselling on the phone or face to face