Job summary
Provide responsive and efficient administrative support and customer service across all Medical Recruitment, Attraction and Transactional Processes, facilitated by building strong relationships with stakeholders and support staff in the Trust Medical structure.
Support recruitment campaigns by completing Medical recruitment and transactional processes from advertising, through interview organisation and pre-employment checks, to contract and onboarding.
The post holder will seek to understand the services they support and challenges they face so they can support delivery of Medical Recruitment and attraction projects identified within the workforce plan.
Liaison with the Medical Workforce Capacity Team, Postgraduate Education Team, Recruitment, HR Transactional team, payroll, e-rostering, and other parts of the HR department will be required in order to achieve the resolution of employment issues and compliance.
Understand key data sets and team Key Performance Indicators used to monitor their divisional delivery. Where necessary they will support changes to be implemented to improve performance.
Develop and maintain your understanding of Medical and Dental Terms and conditions and how those should be applied in recruitment and contracts and to transactional changes.
Required to handle confidential information sensitively, with discretion and in line with the Trust's Information Governance policies.
Main duties of the job
Recruitment and Communications
Ensure recruitment processes and all appointments are made in accordance with national Terms and conditions of employment for medical staff, NHS guidance and employment legislation.
Advise recruiting managers on recruitment best practice, referring and sign posting to HR policies as necessary.
Advise managers on the cost-effective advertising options, including selection methods. Work with the core Recruitment team and Recruitment Communications & Engagement team to design eye catching and attractive advertising campaigns.
Perform pre-employment checks in line with the NHS Check Standards and other requirements or guidance
Liaise with managers on any issues during the recruitment, escalating to the Medical Recruitment, Attraction and Transactional manager as appropriate.
Doctors in Training
Support the Doctors in Training change-over processes.
Proactively chase as needed and collate all necessary pre-employment information
Transactional Work
Provide advice and guidance to Medical managers and Medical staff on the application of medical terms and conditions of employment ensuring consistency of approach particularly in salary scales and remuneration.
Manage and respond to enquiries via the Medical Workforce Mailbox, escalating issues to the Recruitment, Attraction and Transactional Manager or Workforce Business Partner as necessary.
About us
Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.
With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.
We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.
The transformation will happen in staggered stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.
Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.
Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.
Job description
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Knowledge of a range of: HR administrative and Medical HR Recruitment procedures and processes, acquired through relevant training to Chartered Institute of Personnel and Development Certificate in People Practice level or equivalent diploma, or through equivalent experience.
Experience
Essential
- Knowledge and understanding of NHS Employment Check Standards.
- Worked in a Medical Recruitment team.
- Writing engaging adverts.
- Ability to communicate effectively with all levels of managers, staff and external candidates.
- Organisational skills to prioritise and delegate work when needed.
- Ability to work to deadlines.
- Professional, responsive but engaging telephone manner.
- Worked collaboratively in a team, cross-covering as needed.
- Used initiative and judgement to solve problems.
- Confident use of Word, PowerPoint and Excel including using simple formulae.
- Confident use of email and the Internet.
Desirable
- Used Employee Staff Record (ESR)
- Employer use of NHS Jobs
- UK Visa and immigration rules and processes.
- Customer service experience.
- Knowledge of Medical Terms and Conditions of Employment.
- Knowledge of using social media platforms and/or LinkedIn for recruitment.
Additional Criteria
Essential
- Customer Focused
- Engaging, responsive, appropriately flexible and proactive in answering the telephone, emails and face to face.
- Maximising Value
- Proactivity and attention to detail.
- Identify and report inefficiencies quickly.
- Achieving Results
- Adhered to deadlines; solutions focussed.
- Working Together
- Works collaboratively with all colleagues.
- Honest and open.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Southern Health NHS Foundation Trust
Address
Moorgreen Hospital
Botley Road, West End
Southampton
Hampshire
SO30 3JB