Job summary
A fantastic opportunity has arisen to join St George's University Hospitals NHS Foundation Trust as Deputy General Manager for the Diagnostics Directorate.
The is an excellent opportunity for an experienced, motivated, and passionate operational manager to gain experience working in a busy and diverse directorate.
The Diagnostics directorate consists of Diagnostics, Breast Services, Genetics and Mortuary. The successful applicant will be one of two DGMs supporting the directorate but with a main focus on Diagnostics and the Mortuary.
Main duties of the job
We are looking for a kind, compassionate and motivated leader who can bring energy and focus to this exciting Deputy General Manager role in the Diagnostics Directorate. The post holder will have a strong background in operational management, either in an acute or community setting.
The Deputy General Manager will work closely with the General Manager, Clinical Director and Head of Nursing to support and oversee the delivery of clinical services across the directorate. This will include supporting Service Managers and Care Group Leads with day to day operational service delivery, managing risk, using data to inform decision making, and leading on a range of service improvements to improve the quality and accessibility of our services.
About us
With over 9,000 dedicated staff caring for patients around the clock, we are the largest healthcare provider in southwest London.
Our main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range ofhealthcare professionals from across the region.
As well as acute hospital services, we provide a wide variety of specialist care and a full range of community services to patients of all ages and have an established Community Diagnostics Centre at Queen Mary's Hospital in Roehampton. St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. Many services, such as cardiothoracic medicine and surgery, neurosciences, and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.
The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.
Job description
Job responsibilities
We are looking for someone who will bring excellent operational management experience and skills, with a strong interest in innovation, service improvement and development, and a commitment to collective leadership. You will be highly collaborative, systematic and rigorous in your approach, with very well developed communication skills and high levels of emotional intelligence. We would like to encourage applicants from all backgrounds.
In this post you will work alongside medical, nursing and allied health professional staff as well as the core teams of Care Group Leads, Matrons and Service Managers developing excellent services . A strong track-record of successful delivery is essential as is a passionate desire to make a difference to children, young people and their families.
Person Specification
Education and Qualifications
Essential
- Relevant post graduate management qualification, equivalent professional qualification or equivalent experience
Desirable
Experience
Essential
- Evidence of leading successful project and / or operational performance and improvement; including business case preparation, service initiation / commissioning, contract negotiation, and the development and monitoring of output and outcome measures
- Experience of managing large, multi-stranded budgets from a range of income sources and demonstrable evidence of individual, team, financial, process and change management.
- Extensive operational leadership experience in large complex organisations, including design, development, implementation and management of change in a multiple stakeholder environment.
Skills
Essential
- Highly effective people and project management skills.
- Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
- Work flexibly, prioritise workloads and resource them in response to changing demands and requirements
- Excellent interpersonal, communication (written, oral, presentation, facilitation), networking and negotiation skills with a track record in consistently delivering performance targets and writing complex business cases, policies and change
- Ability to find innovative ways of solving or pre-empting problems
Person Specification
Qualifications
Essential
- Degree or equivalent professional qualification
- Post graduate management qualification or equivalent knowledge gained through experience
- Evidence of continuing professional development
Desirable
- Masters Degree or working towards one
Skills/Abilities
Essential
- Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
- Highly developed specialist knowledge and experience of developing services across the patient pathway.
- Excellent inter-personal and communications skills, with a track record in consistently delivering performance targets and writing complex business cases and policies.
- Ability to provide strategic direction and leadership within the Directorate without adopting a dictatorial style
- Understanding of issues of clinical governance and risk relevant to the Directorate.
Experience
Essential
- Extensive operational management experience in large complex organisations, some of which should be in health care, including design, development, implementation and management of operational change in a multiple stakeholder environment and experience of passing on ideas successfully to others.
- Demonstrable success in delivering change and performance with and through your management and clinical teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback.
- Experience of facilitating group discussions and supporting training, education and development opportunities
- Experience of business case preparation, presentation and implementation.
- Experience of developing, monitoring and managing budgets.
Desirable
- Experience of working with services in a community setting
- Experience of working with commissioners, including contract and performance monitoring
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St George's Healthcare NHS Foundation Trust
Address
St George's Hospital NHS Foundation Trust
Blackshaw Road
London
SW16 5HB