Job summary
Working Full Time: 37.5 hours per week
Who Our Opportunity is for:
Would you like to start an exciting career as an Apprentice in Health Records and Outpatient Reception within the NHS whilst achieving a nationally recognised apprenticeship qualification?
Do you want a paid job with great prospects to grow and develop your skills? If the answer is YES then this could be the perfect opportunity for you!
An opportunity has arisen in the Health Records and Outpatient Reception Department for an apprentice. The post has a comprehensive training programme involving rotating between Health Records and the Outpatient Reception Departments allowing the successful candidate to get excellent training in a variety of administration positions.
Main duties of the job
What this Opportunity means:
- The apprenticeship is a work-based training programme where you will be able to develop your skills, including English and Maths, and to gain a nationally recognised qualification NVQ in Customer Service.
- The successful post holder will provide support to an efficient and confidential clerical team with duties including digitalizing records, preparing casenotes and receptioning patients.
- A portion of the post holder's day will include walking to and from different departments within the hospital for such tasks as to obtain and deliver case notes and clinic trolleys etc.
About us
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
- The Countess of Chester Hospital: providing 438 general and acute beds
- Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.
The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.
Job description
Job responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person Specification
Qualifications
Essential
- Educated to GCSE Level or equivalent
Skills & Abilities
Essential
- To act in accordance with the Trust Values and behaviours
Desirable
- Ability to communicate effectively at all levels verbally and in writing
- To maintain strict confidentiality at all times
- Ability to work as part of a team and on own initiative within defined boundaries
- Demonstrate proficiency in using databases, word, excel and outlook
Knowledge & Experience
Desirable
- Demonstrate previous experience of or the ability to prioritise work and responding flexibly, particularly in respect of administration processes, unexpected changes and working to deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
Employer details
Employer name
Countess of Chester Hospital NHS Foundation Trust
Address
Countess of Chester Hospital
Liverpool Road
Chester
CH2 1UL