Job summary
Haven Heath have an exciting opportunity for an administrator to join our busy practice support team, on a part-time basis for 25 hours per week. The post-holder should be able to work both autonomously and also as part of a team. We are looking to enhance our friendly and supportive team with someone who likes a challenge and is both enthusiastic and committed.
If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you.
Main duties of the job
- Processing, managing and chasing up incoming claims for medical information from private companies i.e. insurance companies, DVLA, or patient requests.
- Communicating with patients clearly and concisely, managing both online access requests and subject access requests in a timely manner.
- Communicating with patients when payment is needed and when work is complete and any other patient communication that may be required.
- Managing/adding rotas onto the clinical system.
- Managing requests regarding subject access rights (SARS) and patient online access requests, allocate the completion of medical reports and private medical examination to the appropriate GP in a fair manner.
- Scanning all incoming correspondents.
- Filing and retrieving paperwork.
- Clinical system rotas.
- Any other clinical and non-clinical administrative duties the practice feel is relevant to the role.
About us
Benefits of working for SPC include:
- NHS pension scheme
- The NHS Pension Scheme is a defined benefits scheme
- Life insurance
- Family benefits including an adult dependents pension and childrens pension
- Ill health benefits
- 20% employer contribution
- Electric car salary sacrifice scheme
- No deposit
- No credit check
- Fully comprehensive insurance
- Servicing and tyres
- Breakdown cover
- Up to £2,000 contribution from SPC subject to conditions
- Proper pay
- Living Wage Foundation accredited
- GP Remote Working
- Eye care vouchers
- Health service discounts
- 6 weeks' annual leave(FTE)
- 1 week's study leave
- Medical Defence top up fees paid
- Regular support and mentoring
- Strong emphasis on education
- Enhanced maternity & paternity terms
Job description
Job responsibilities
If
you would like to find out more information about this role, please do not
hesitate to get in contact with us.
Person Specification
Qualifications
Essential
Experience
Essential
- Experienced medical administrators, with excellent IT and typing skills;
- Adaptable and friendly, with strong administration, time management and organisational skills;
- Excellent communicators able to work in a confidential and discreet manner;
- Able to "think on their feet" in a busy working environment;
- Able to multi-task, work hard and maintain a high level of attention to detail, when under pressure;
- Able to work as part of a multi-disciplinary team, as well as comfortable working independently.
- Experience of working in an office and ideally have experience of working in primary care.
- Ideally have experience of using SystmOne.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
Combs Lane
Stowmarket
Suffolk
IP14 2SY