Assist the Driver
Team Leader/Lead Driver in executing the efficient and timely transportation of
Urgent Treatment Centre (UTC) services, facilitating the transportation of GPs
to deliver patient care. This role supports operational teams through
administrative functions.
-
Maintain
comprehensive knowledge of the fleet's vehicles to operate any vehicle as
needed.
-
Assist in
conducting vehicle checks during shifts to ensure the safety of GPs, oneself,
and the public.
-
Adhere to the
driver's rota and shift schedules in compliance with working time regulations.
-
Ensure the secure
handling of drugs and clinical equipment during shift turnover, recording usage
appropriately.
-
Complete
timesheets, vehicle log sheets, and logbooks, reporting any discrepancies to
the Lead Driver.
-
Assist in
monitoring daily transport performance, reporting findings to the lead driver.
-
Report and
address any necessary repairs for vehicles and equipment, guaranteeing their
fitness for use.
-
Participate in
license checks, driver assessments, and mandatory driver training.
-
Foster positive
communication among drivers, GPs, UTC colleagues, and external partners.
-
Operating all in
car communications and patient management system equipment to support accurate
record keeping
Greenwich Health is the GP Federation for the Greenwich Borough and have a not-for-profit ethos. This means we reinvest all of our surplus into developing our staff, our organisation and to support our GP Practices in being sustainable for the future. We are committed to providing quality of care to our patients whilst building resilience for General Practice and providing services and programmes of work to deliver care at scale to the Greenwich Population.
Job description
Job responsibilities
BANK
Urgent Treatment Centre Out of Hours Driver
Responsible
to:
Lead
Driver
Pay
range:
Basic hourly rate: £13.15 per hour, Night
hourly rate £15.78
Location:
South-East London, Queen Elizabeth Hospital
Hours of
work:
Varied shifts are between 19:00-08:00
Mon-Fri | Weekend from Friday 19:00-08:00
Key
Relationships:
UTC GPs, UTC Department, UTC Management
Greenwich Health
Greenwich
Health is committed to providing quality of care to our patients whilst building
resilience for General Practice and delivering services and programmes of work
to deliver care at scale to the Greenwich Population. The post holder will be
required to provide support to GPs by transporting them to and from patients
for out of hour care.
Job Summary
Assist the Driver
Team Leader/Lead Driver in executing the efficient and timely transportation of
Urgent Treatment Centre (UTC) services, facilitating the transportation of GPs
to deliver patient care. This role supports operational teams through
administrative functions.
Main Duties:
-
Maintain
comprehensive knowledge of the fleet's vehicles to operate any vehicle as
needed.
-
Assist in
conducting vehicle checks during shifts to ensure the safety of GPs, oneself,
and the public.
-
Adhere to the
driver's rota and shift schedules in compliance with working time regulations.
-
Provide support
to colleagues to minimize lone working, prioritizing personal and collective
safety.
-
Ensure the secure
handling of drugs and clinical equipment during shift turnover, recording usage
appropriately.
-
Complete
timesheets, vehicle log sheets, and logbooks, reporting any discrepancies to
the Lead Driver.
-
Assist in
monitoring daily transport performance, reporting findings to the lead driver.
-
Maintain the
cleanliness, security, and routine maintenance of vehicles and equipment during
shifts.
-
Report and
address any necessary repairs for vehicles and equipment, guaranteeing their
fitness for use.
-
Support the
induction and guidance of new employees to familiarize them with business
operations and the geographical area.
-
Participate in
license checks, driver assessments, and mandatory driver training.
-
Foster positive
communication among drivers, GPs, UTC colleagues, and external partners.
-
Engage actively
in team and departmental meetings.
-
Supporting GPs
where needed with Chaperoning
-
Supporting GPs
if they need any help/support
-
Undertake regular
stock checks for drugs and any other equipment
-
Operating all in
car communications and patient management system equipment to support accurate
record keeping
-
Plan the most
efficient routes for and between home visits
-
To assist with
basic administrative duties and using Microsoft outlook to read/respond to
emails
-
Directing calls
to appropriate extensions, dealing with telephone enquiries and recording
messages when required
-
We appreciate
professional attire suitable for a business environment
Confidentiality
-
In the course of seeking treatment, patients entrust us with, or
allow us to gather, sensitive information in relation to their health and other
matters. They do so in confidence and have the right to expect that staff will
respect their privacy and act appropriately
-
In the performance of the duties outlined in this Job Description,
the post-holder may have access to confidential information relating to
patients and their carers, practice staff and other healthcare workers. They
may also have access to information relating to the Practice as a business
organisation. All such information from any source is to be regarded as strictly
confidential
-
Information relating to patients, carers, colleagues, other
healthcare workers or the business of the Practice may only be divulged to
authorised persons in accordance with the Practice policies and procedures
relating to confidentiality and the protection of personal and sensitive data
Health
& Safety
The
post-holder will assist in promoting and maintaining their own and others
health, safety and security as defined in the Practice Health & Safety
Policy, to include:
-
Using personal security systems within the workplace according to
Practice guidelines
-
Identifying the risks involved in work activities and undertaking
such activities in a way that manages those risks
-
Making effective use of training to update knowledge and skills
-
Using appropriate infection control procedures, maintaining work
areas in a tidy and safe way and free from hazards.
-
Reporting potential risks identified
Equality & Diversity
-
Acting in a way that recognises the importance of peoples rights,
interpreting them in a way that is consistent with Practice procedures and
policies, and current legislation
-
Respecting the privacy, dignity, needs and beliefs of patients,
carers and colleagues
-
Behaving in a manner which is welcoming to and of the individual,
is non-judgmental and respects their circumstances, feelings priorities and
rights.
-
Acting in a way that recognizes the importance of peoples rights,
interpreting them in a way that is consistent with Practice procedures and
policies, and current legislation
-
Respecting the privacy, dignity, needs and beliefs of patients,
carers and colleagues
-
Behaving in a manner which is welcoming to and of the individual,
is non-judgmental and respects their circumstances, feelings priorities and
rights.
Personal/Professional Development
-
Post will work toward GP Assistant Certification
-
Participation in an annual individual performance review,
including taking responsibility for maintaining a record of own personal and/or
professional development
-
Taking responsibility for own development, learning and
performance and demonstrating skills and activities to others who are
undertaking similar work
-
Attend all relevant annual updates
-
Inform the lead GP of any concerns regarding GPA role and any
professional development needed
-
Be aware of own professional boundaries and what to do when you
have reached them
Quality
The post-holder will strive to
maintain quality within the Practice, and will:
-
Alert other team members to issues of quality and risk
-
Work to practice protocols
-
Assess own performance and take accountability for own actions,
either directly or under supervision
-
Contribute to the effectiveness of the team by reflecting on own
and team activities and making suggestions on ways to improve and enhance the
teams performance
-
Work effectively with individuals in other agencies to meet
patients needs
-
Effectively manage own time, workload and resources
Communication
The post-holder should recognise the importance of effective
communication within the team and will strive to:
-
Communicate effectively with other team members
-
Be familiar in all mediums of communications such as email, tasks,
telephone etc
-
Communicate effectively with patients and carers
-
Recognise peoples needs for alternative methods of communication
and respond accordingly
-
Communicate effectively to outside agencies
-
Communicate clearly with their lead GP
Contribution
to the Implementation of Services
The post-holder will:
-
Apply Practice policies, standards and guidance
-
Discuss with other members of the team how the policies, standards
and guidelines will affect own work
-
Participate in audit where appropriate
Person
Specification
Education
and Qualifications
No formal qualifications are required
Knowledge,
Training and Experience
Essential
Must be over 25 years (Under insurance
policy)
Valid UK driving licence with a clean
driving record to provide driving licence on annual basis for a DVLA check
Must be computer literate with a knowledge
of Microsoft Office including including Word, Excel and Outlook
Desirable
Previous experience of working in a team
Previous experience of fleet maintenance
Postholder will work towards the GP assistant Certification
Communication
Skills
Desirable
Good verbal and writing skills
Ability to communicate effectively with a
wide range of stakeholders
Personal
Skills
Desirable
Ability to work as part of a team and on own
initiative
Professional approach to colleagues and at
work
Ability to maintain confidentiality