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Service Administrator

East of England, East of England

Permanent

£23,400 to £23,400

General Practitioner

Job summary

Our team in Truro, Cornwall are seeking an experienced Administrator, to provide a comprehensive and efficient administrative support function to the wider team!

Main duties of the job

Working within a multidisciplinary team, you will build and maintain effective relationships with internal and external stakeholders, ensuring continuity of service. As a member of our team you will be supporting people who access the service for help with their drug or alcohol use.

About us

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health. At We Are With You we work with people on their own goals, whether that's staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that's right for them either face to face in their local service, community or online. We provide a free and confidential service without judgement to more than 100,000 people a year. We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support. We Are With You. IND L

Job description

Job responsibilities

Please note that this role may close early should sufficient applications be received, so early application is advised. If you pride yourself on great organisation skills, with an eye for detail and a 'can do' attitude, then we would love to hear from you. This post involves working as part of a busy administration team in a fast-paced environment, where accuracy and attention to detail are essential, your role will be pivotal to the smooth running of our Admin service. With You is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it, so why don't you apply to be part of something great! Benefits

  • Competitive salary
  • 28 days annual leave, plus bank holidays
  • An extra day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity and adoption leave
  • 2 days paid volunteer leave per year
  • Auto-enrollment into We Are With You's pension scheme
  • Access to a Blue Light Card - giving you great savings on big high-street and online brands
  • Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
  • We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
  • Diversity Statement As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans. As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

    Person Specification

    Qualifications

    Essential

    • All applicants need to submit a CV and a covering letter on why you should be considered for this role. Applications will not be accepted if no covering letter is included.

    Experience

    Essential

    • The ideal candidate will:
    • Have the ability to work as part of a multidisciplinary team
    • Have the ability to build effective relationships with a range of internal and external stakeholders
    • Be organised, with excellent planning and time management skills
    • Have the ability to manage competing/conflicting demands, under own initiative, managing own workload
    • Have good analytical skills and eye for detail, with a methodical 'can do' approach
    • Be resilient; with the ability to prioritise and work under pressure
    • Possess good communication skills (written and oral)
    • Possess excellent IT skills
    • Have minute taking skills
    • Be able to visit other With You locations from time to time

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    We Are With You

    Address

    Truro

    Truro

    TR1 2EJ



    Job Ad Reference B0236-24-0244
    Date Listed 09 May 2024
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