The
post holder will autonomously undertake assessment and treatment of same day
urgent care patients who may present with complex and/or chronic illnesses
and/or injury. This will be a portfolio role working across various services,
including but not limited to ABC Remote Services (e-Hub and Enhanced Access),
and Acute Primary Care Hubs.
The post holder will determine a clinical diagnosis, treatment and appropriate discharge as indicated as well as maintaining patient records, as well as be a source of clinical expertise to less experienced staff, enhancing skills and knowledge, and work in partnership within a multi-disciplinary team.
The post holder will ensure a high-quality patient centred service is delivered in both face-to-face and remote settings across all clinics.
Alliance for Better Care CIC is a GP Federation that unites
47 NHS GP practices across 12 Primary Care Networks in Sussex and Surrey. We
support our Primary Care colleagues as well as their patients, to transform how
healthcare is managed within the community.
As a membership organisation, our focus is to work in partnership with our
members and help them to improve the provision of General Practices in the
local area.
We work with and listen to our GP Practices, PCNs, Hospitals, Community
Organisations and the Third Sector. These vital partnerships ensure that,
together, we deliver a truly integrated approach that offers the support and
expertise needed to effectively serve our communities.
If we can do something better, we should.
Even when it is difficult.
And put the patient first.
We listen and we act.
Job description
Job responsibilities
Primary duties and areas
of responsibility
Clinical responsibilities
1.
To independently undertake highly specialised
clinical assessments, diagnose, treat, and discharge patients with a wide range
of minor illnesses and injuries, including management of complex cases.
2.
To ensure patients are fully involved in the
design and implementation of their treatment plans.
3.
To ensure effective coordination and liaison
with multidisciplinary teams across Primary and Secondary Care Services,
statutory and voluntary disciplines/groups to provide a seamless service to the
patients and their carers and prevent hospital admission where urgent care is
required.
4.
To refer appropriately to clinical leads where a
second opinion is required.
5.
To adapt styles of communication appropriately
to promote empowerment, self-management, and health education for patients.
6.
To attend clinical case conferences, review, and
clinical meetings as required.
7.
To be a source of clinical expertise to less
experienced staff within the team.
8.
To delegate duties/tasks to other members of
staff where appropriate.
9.
Provide specialist advice relating to minor
illness and/or injury to local healthcare teams, patients, relatives, and
carers.
10. To
identify actual or potential clinical risks and take appropriate action using,
when required, the appropriate reporting structure.
Service Delivery Responsibilities
1.
To ensure that patient records and documentation
are maintained in line with regulatory standards, ABC policies and use of the
electronic patient records system. This includes:
Documenting full and accurate records of
assessments, investigations, procedures, treatments, and aftercare.
Encouraging colleagues to maintain good and
complete records.
Working closely with the reception team and the
administrator, ensuring all records pertinent to patients are scanned and filed
as appropriate.
Contributing to the development of
computer-based patient records
Contributing to the read-coding of patient data.
2.
Work within local protocols, guidelines and PGDs
(Patient Group Directives).
3.
To participate in audits and use the results,
current research, and government guidelines to make recommendations for changes
to service delivery and clinical practise, and to share knowledge with other
healthcare professionals.
4.
To contribute to the maintenance and improvement
of communication networks with all disciplines including community healthcare
teams, patients, acute hospitals, and relatives/carers to ensure continuity of
care.
5.
To collect data and provide service information
to the Service Manager as required.
6.
To contribute to the development and
establishment of systems to gather feedback from patients.
7.
To ensure that service specific Managers and
Clinical Leads are kept informed on service issues and potential risks.
8.
To work with the team in delivering and
promoting the needs of the service.
9.
To work with the Service Managers and Clinical
Leads to meet the Clinical Governance needs of the service; including
investigation of incidents (including serious incidents) and complaints, where
required, sharing learning that arises from investigations.
10. To
provide clinical supervision / mentorship (where appropriately trained) to
junior practitioners.
11. To
remain updated in the use all equipment used in all services and to report any
technical problems or issues with that equipment.
12. To
participate in clinical team meetings to discuss day-to-day operational issues.
Personal &
Professional Development
1.
To be a skilled practitioner in routine and
specialist skills
Recognise and work within own competence and
professional code of conduct as regulated by the Nursing and Midwifery Council
(NMC) / Health & Care Professions Council (HCPC) / General Pharmaceutical
Council (GPhC) / applicable regulatory body.
To keep abreast of developments in nursing
practice and topical issues ensuring that skills are maintained and enhanced
through continued professional development.
To collaborate in the continuing development of
the ENP/ANP/ECP role to include:
Level of autonomy in practice.
Progression from a role focusing on minor
injuries to include minor illness where not previously trained.
Appropriate education and preparation for the
role to develop.
Show self-motivation toward expanding practice
and developing advanced skills and knowledge.
2.
Development of others
Be an effective role model and expert resource to
other members of the multi- disciplinary team.
To maintain clinical
excellence within the department and provide education and training both
formerly and informally for colleagues.
Please see attached job description for more information.