Job summary
Are you passionate about providing an excellent service to patients?
The Vascular Science department is a patient facing ultrasound service. The team comprises of 3 Vascular Associates and 10 Clinical Vascular Scientists. The Vascular Science Associate role provides clinical support and administrative/reception needs for the department, contributing to the effective and safe running of the Vascular Science service.
Main duties of the job
This is blended administrative and patient facing post. It will involve coordinating patient appointments, processing referrals and dealing with service user queries. It will also include preparing patients for ultrasound examinations and maintaining patient flow throughout the department.
Attention to detail is critical as are basic skills in Microsoft Office. You will have good communication skills and be able to work well as part of a team. You will be confident in your ability to prioritise and manage your time effectively so that you can coordinate multiple tasks without needing continual supervision. Admin experience is desirable, but not essential, and we do not expect you to have prior knowledge of vascular ultrasound as we will provide training.
Do you want to begin your NHS career? Or are you an NHS employee looking for progression or a change in direction? If you want to join our supportive team we welcome your application.
Shortlisting will be assessed against the person specification. Please clearly outline in the supporting evidence how your skills and experience meet these criteria.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge and Experience
Desirable
- Experience in a health or social care setting
- Experience in an administrative/reception role
- Experience of dealing with the public via telephone and in person
- Experience of diary management/appointment booking
Skills and Abilities
Essential
- Good skills with Outlook and Microsoft Office
- Good communication skills both written and verbal
- High attention to detail
- Committed to providing high-quality service
- Flexible and adaptable to change
- Effective organisational skills, able to prioritise and take responsibility for your workload
- Be able to work as part of a team
Qualifications and Training
Essential
- GCSE Grade 9-4 in English Language and Mathematics, or equivalent (e.g. Functional Skills Level 2; certificate in Adult Literacy at Level 2
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Bristol Royal Infirmary
Bristol
BS2 8HW