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NHS Accelerate

Director of Clinical Services for Wound Care

East of England, East of England

Permanent

£75,000 to £87,000

Social Worker

Director of Clinical Services for Wound Care

Job summary

The Director of Clinical Services for Wound Care is a member of the Executive Team. Accelerate is seeking an experienced leader in wound care delivery to help take our mission forward. This is a rare opportunity for you to make a difference to a community and make your mark within an organisation that has a national and international reputation for clinical excellence and innovation. The role is Hybrid and expectations are to work within the Accelerate Centre as well as from home or at sites across the UK. We have accommodation on site for part week working if required. Go to our website for the Candidate Information Pack connected to this role.

Accelerate Community Interest Company (CIC) is a social enterprise. Accelerates mission and priorities are central to every role and all our activities:

1. To improve the lives of all people with wounds and lymphoedema.

2. To empower all people with wounds and lymphoedema to bring their voice and challenge.

3. Bring leadership to champion system change through prevention and the reduction of health inequalities.

These priorities are fundamental to this executives role, and you will provide visible and inspirational clinical leadership in order to achieve our mission. Accelerates purpose is underpinned by commercial priorities that will enable the sustainability of our mission through a focus on reach, revenue and reputation.

Main duties of the job

The Director of Clinical Services for Wound Care is to provide strategic direction for the directorate, its governance, clinical risk and quality infrastructure in collaboration with other Clinical Directors. You will act as principal advisor of wound care management to the Chief Executive and Board based on your national expertise, skills, and extensive knowledge in this field. You will be well versed in delivering community system change and improvement programmes within the challenges of political and financial barriers. You will be accountable for the upholding of high standards of professional practice in all aspects of wound care management, patient engagement and personalised patient care. You will lead by example, supporting a culture of distinction and service to our community.

The post holder will work strategically to increase the national position, visibility and reach of Accelerate in the drive to create system change for the community we serve. You will have the skills and experience to seize opportunities that will enhance collaborative relationships and will be responsible for the successful expansion of clinical delivery thereby increasing reach and revenue underpinned by a reputation for value based expert provision. Your expertise will support the Commercial Director in their execution of contract management and business development.

About us

Accelerate Community Interest Company is an award-winning healthcare social enterprise, working within the NHS to serve patients coping with chronic wounds and/or lymphoedema. We are dedicated to providing exceptional patient care, education and research. We listen, we consult, we analyse and we care deeply about the people we are responsible for.

These are exciting times for us, and we are looking forward to meeting the challenges ahead. In order to do that, we need to select the right people - expert individuals who can advocate with passion, influence with sensitivity and are skilled in networking and communication. We need people who share our commitment and who can bring insight into the challenges facing a growing business in the health economy.

We have made remarkable strides in our short history, and we are deeply committed to upholding our values and uncompromising standards in our treatment centre and the Academy. We understand our responsibilities and we take enormous pride in the positive differences we are making to our patients lives, directly and indirectly. We have shown that we can make those lives better when all else has failed. Accelerate is an exciting place to work and develop. Join us to help us grow our national reach and impact.

Job description

Job responsibilities

Collaborative partnerships with colleagues within the Executive are pivotal to the realisation of this role and where accountability sits; partnership working for the effective management of clinical resources is critical. Alignment to Accelerates values of respect and distributed leadership alongside successful delivery of the commercial objectives are central to the success of your role.

Your portfolio will include

The provision of strategic leadership for the inclusive delivery of wound care services for staff and patients and a cohesive delivery across the range of service provision and sites of delivery.

Accountable for the Business Continuity of clinical services within your portfolio.

The setting of clinical and record keeping standards, quality improvement and audit planning. To develop and manage strategic outcomes and metrics that demonstrate excellence in wound care delivery and patient partnership.

To strengthen our understanding of inequality and the impact on the local health economy and workforce.

Your statutory responsibilities as a director include Infection Prevention Lead, Mental Capacity and Liberty Protection Lead

To ensure excellent patient safety and experience within wound care provision across all sites and to be accountable for infection control management; deputise for the Clinical Director holding the Clinical Governance portfolio to ensuring the timely management of complaints, incidents and issues and associated Safeguarding and Duty of Candour standards. To cultivate our culture of transparency and learning.

The provision of professional leadership in wound care management, fostering a culture where all staff strive to achieve excellence in delivery and to develop professionally on their leadership journey.

To develop the reach and access to our services through the Learning in Practice contracts in partnership with the Director of Education; to lead on the clinical accountability and governance of these services.

To contribute to the Academy learning portfolio through the expert provision of teaching grounded in deep knowledge, relevant skills and current knowledge of the international environment.

To manage the research programme and associated revenue, ensuring a continuation of its role in advancing service development, critical thinking and patient involvement. Adhering to any professional standards and regulatory body (PSRB) guidance when appropriate.

Provide strategic clinical oversight of the dressing optimisation scheme Click and account management; to ensure this business area is founded on facilitative partnerships and the demonstration of value.

Act as principal advisor to the Board on all wound care delivery, outcome measures and business development opportunities.
Contribute to the commercial priorities of the Board by bringing expertise, scrutiny and due diligence required to enhance a collaborative and insightful approach. To meet the Nolan Principles of Public Life.
Deliver assurance to the Board, members and external stakeholders that Accelerate provides safe, effective and responsive care in an environment where clinical risk is proactively managed.
To agree the annual business plan and budget with Executives

Develop partnership strategies with national stakeholders in the wound care field including Industry to support our mission, share best practice and develop commercial opportunities.

To deliver an annual portfolio of publications and national presentations.

To provide nursing leadership in wound care to deliver high quality and impactful results, inspiring others to be positive in their support of continuous service improvement and embedding high standards of clinical practice and care. Your deep knowledge and experience of this sector will ensure a drive towards the highest of standards. Your ambition will mean that you challenge the status quo, support new ways of working and technology, underpinned by integration and partnerships.

Strong leadership and excellent prioritisation and problem-solving skills together with first-rate communication skills will be key requirements in this role.The prioritisation is based on our mission and commercial objectives. To capably manage competing priorities within a high-pressured environment make it essential for you to have the ability to think on your feet and make quick decisions whilst retaining attention to detail. This role will draw on your breadth of experience and insightful knowledge of the complexities of healthcare, of your clinical specialism and small business management. Commercial awareness and creating results is a requirement for this role, ensuring that Accelerates resources are used efficiently and effectively for a sustainable business.

As Director you will provide leadership in all aspects of clinical governance, creating a climate of accountability and transparency in Accelerate. Your skills and oversight will support the development of a strong and visible clinical governance infrastructure to ensure that patient, staff and organisational safety is set to a high professional standard. You will be focussed on the design, management and improvement of the clinical systems in Accelerate and professional expertise that create our services, pathways and offerings. You will have a deep understanding of quality, quality improvement and governance so that all teams and our patients prosper and succeed within the environment that you set.

The operational scope of the role will be with:

The Strategic Leadership Team

Collaborative working and leadership of the Clinical Management Team

Board for strategic direction

Commissioners and other customers

Key stakeholders as required e.g. SE UK, CQC, NMC, NHS Trusts

Patients groups

National bodies, key opinion leaders and experts

Person Specification

Work Related Knowledge & Understanding

Essential

Minimum 5 years nursing experience as a band 7 or above Tissue Viability Nurse or Leg Ulcer nurse specialist;
Deep clinical understanding of wound care and the factors that impact on care delivery and patient outcomes;
Established knowledge and understanding of the central role of compression in all its forms within leg ulcer management;
A sound understanding of the key operational, strategic and economic challenges facing providers and commissioners;
An understanding of the wider implications of current or proposed policies for providers and commissioners;
Deep clinical insight of service delivery, management and impact on workforce and patients;
A sound understanding of clinical governance, risk management and assurance;
An understanding of professional development needs in the workforce
A deep understanding of the impact of health systems on patients and the role of personalised care;
Excellent understanding of infection prevention systems and management.

Desirable

Participation in formal research and RCT programmes;
Business case development and implementation;
Budgetary management.

Training & Development

Essential

Evidence of CPD and recorded management development.

Personal Attributes & Aptitudes

Essential

A can do approach to daily work, to communications, a bringer of confidence and motivation to the team;
A high degree of personal awareness, reflection and integrity;
Professional behaviour with good customer service skills;
Someone who focuses on the big picture, our mission but can manage the detail through others;
An ability to prioritise when demands are competing for attention;
An ability to regulate behaviour even when provoked;
Strong communication skills and fluent in English: written and verbal;
Flexibility in approach to work and deeply understands the importance of team working;
Willingness to learn and implement new ideas: be creative and have the desire to progress and push our boundaries;
Commitment to facilitating learning in others;
Excellent time management;
Has a natural resilience to deal with the day to day and longer-term pressures that are inherent in a role of this seniority.

Health

Essential

Able to fulfil the requirements of the job with reasonable adjustments.

Practical Skills

Essential

Able to support multi-professional working across an organisation;
Ability to think on your feet when dealing with convoluted or complex problems;
Experience of supervising and mentoring other health professionals;
Ability to communicate at all levels, adjusting their communication style to the appropriate audience;
Has the ability to negotiate and influence effectively with a variety of audiences;
Able to operate autonomously and strategically;
Cognisant with IT networks: competent with electronic systems;
Ability to manage conflict and utilise policies effectively when required;
Able to work flexibly as required;
Monthly travel across the UK;
Holds valid UK Work Permit.

Desirable

Access to private transport;
Holds current driver's license and is able and willing to drive.

Qualifications

Essential

First level Registered Nurse
Current NMC qualification or equivalent
University degree demonstrating specialist knowledge and/or Masters
Leg ulcer management course and/or other tissue viability course

Desirable

Chronic oedema training
Teaching and assessing course
Leadership qualification

Experience

Essential

Demonstrable experience and a proven track record of operating effectively at a national level within the wound care specialism;
Proven experience of promoting effective clinical governance and safety systems;
Experience of driving up service standards, performance and patient outcomes;
A proven track record of collaborating, communicating and engaging effectively with a wide range of stakeholders to harness expertise across services;
Demonstrable experience and a proven track record of operating effectively at a national level within the wound care specialism.
Proven experience of promoting effective clinical governance and safety systems.
Experience of driving up service standards, performance and patient outcomes.
A proven track record of collaborating, communicating and engaging effectively with a wide range of stakeholders to harness expertise across services.
Evidence of success in leadership and change management for the improvement of patient or staff experience and outcomes.
Experience in developing and delivering education packages in a variety of community settings
Experience of report writing that includes data analysis
Experience of line management and supporting a diverse team through appraisals and personal development planning.
Experience of speaking at national events and conferences.

Desirable

Community nursing experience;
Evidence of supporting a culture that meets the needs of and engages with diverse communities and the workforce;
Safeguarding experience - adults and Mental Capacity Act
Published work/articles;
Experience of commercial decision making.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .