Job summary
You will already be doing a
brilliant job of this elsewhere so why choose us? Bevan is a worker
cooperative, where we love to repurpose our surplus for good. We work with
people who are the most marginalised & excluded in society who have faced
incredible challenge & we feel passionately about making a difference working
alongside them.We are specialists in
delivering services to Inclusion Health groups & individuals, this includes
people experiencing homelessness, refugee & asylum seekers, sex working
women, gypsy & traveller communities, people in the criminal justice system & others who are marginalised, many of whom have experienced trauma.
Bevan wants to be at the
forefront of embedding co-production into Inclusion Health & to have strong
people voice across all our service design & delivery. This includes leading
on the implementation of our Participation & Engagement Strategy as well as
our volunteer programme. We see volunteering & supporting people into
occupation & employment as a key service at Bevan to create lasting change & as a means of true co-delivery.The role will lead on the
development of Experts by Experience who will advise us on all key deliverables
including our business plan, service models & performance.This post will ensure that our
experts by experience are well recruited, trained, supported to deliver an
excellent service to our customers. The role will develop volunteers who can help us to achieve goals around digital inclusion & social connection
Main duties of the job
Take a lead on the development and implementation of our Participation
and Engagement Strategy.
Ensure that Patient/ People Voice is at the core of service design,
delivery and decision making
Lead on meaningful participation at all levels of the organisation
including governance structures.
Work collaboratively with colleagues to consistently seek and listen to
feedback and make changes accordingly
Ensure we are feeding back to patients/ people on changes made because
of feedback
Ensure that Bevan is a leader in its field around co-production for
inclusion health groups
Identify, support and lead on building a network of Experts by
Experience who can act as advisors on service models, developments and general
approaches e.g. inclusivity of correspondence, website etc
Enable patients/ people to have greater access by developing and
implementing inclusive methods of engagement (including enabling digital
access)
Support Quality Improvement Leads on basing changes on patient/ people
voice
Support the marketing team in sharing Patient/ People Voice to inform
the wider system and society about barriers faced by inclusion health
populations
Identify and lead on a accreditation or kitemark evidencing excellence
in participation and engagement
Provide the leadership team and board with regular reports on
participation and engagement outcomes and feedback
Build an outcomes and impact framework in relation to all aspects of the
role
Please see further responsibilities in the job description
About us
Bevan are a pioneering social enterprise established in 2011 and now widely regarded as being at the forefront of health and wellbeing services for highly vulnerable groups who face social barriers to accessing care. Bevan operate across West and North Yorkshire and our patients include:
- Refugees and Asylum Seekers
- People experiencing homelessness or who are insecurely housed
- Sex workers
- Gypsy, Roma and Traveller groups
Many Bevan patients have complex needs, have experienced trauma and or have addiction and or mental health issues. We take a holistic approach to healthcare and our work is informed by the social determinants of health model pictured here.
We pride ourselves in a responsive and person led approach finding compassionate solutions for individuals that benefit both the individual and the system as a whole.
We are a social enterprise which enables us to respond to the needs of our patients in a responsive way and to evolve our services with the changing needs of the patients we serve. As a social enterprise any profits we make are invested back into services for our patients.
We offer rewarding job opportunities as well as benefits such as competitive salaries, generous pension and wellbeing services.
https://wearebevan.co.uk/
Job description
Job responsibilities
Further responsibilities
Develop and deliver a training module for colleagues and partner
agencies on co-production with inclusion health groups
Help support Experts by Experience to influence the wider system in
relation to co-production
Support Experts by Experience to influence research activity across
Bevan and beyond
When we refer to volunteers
this covers a range of activity across the organisation including our
three-tier model to take into account progression for volunteers, advocacy
roles and buddying programmes.
Our volunteers come from 3
routes patients (including ex-patients) students (including medical students)
and professionals (professionals who offer a specific skill)
Main Responsibilities - Volunteer Lead
Lead on the recruitment, training and ongoing support of volunteers
across the organisation
Work in collaboration with colleagues and partner agencies to offer
placements to support peoples ambitions to contribute to service delivery
Work with the People team to ensure safer recruitment practice is
central to the recruitment process
Ensure volunteers can deliver services confidently and in keeping with
Bevan policy and practice
Deliver ongoing supervision and support for volunteers commensurate with
the level of previous experience and activity being carried out
Provide leadership and board with regular reporting on volunteering
Contribute to development and ongoing monitoring of impact of the
service
Contribute to organising annual celebration of volunteering across the
organisation
Work with colleagues to identify areas where support is needed and can
be addressed through volunteers
Work with colleagues on Quality Improvement projects where volunteers
can support
Lead on digital champions role to improve access for our patients/
people
Person Specification
Education & Training
Essential
- Lived experience is more important to this role than formal qualifications. however, we do expect the post holder to have:
- good written and spoken English
- experience of coaching
Desirable
- Management or leadership training
- Coaching or training qualification
Special Knowledge & Skills
Essential
- Ability to build relationships with local employers to create opportunities for employment.
- Ability to design and lead participation and engagement across the organisation.
- Excellent communication skills, both verbally and in writing
- Ability to oversee range of volunteers including patients, students and professionals and lead the implementation of the volunteer strategy.
- Ability to undertake monitoring, evaluation and impact.
- IT literate, with a sound working knowledge of Microsoft packages and data management/case recording system.
- Ability to work alongside colleagues to identify volunteering need and opportunity.
- Ability to train on safeguarding and ensure robust practice is in place in the recruitment and ongoing supervision of volunteers.
Additional Requirements
Essential
- Understanding of safeguarding and ability to adhere and implement organisation best practice.
- A commitment to an enabling solution focused approach to promote independence in service users.
- A commitment to working cooperatively and in partnership with a range of colleagues and partner organisations.
- A demonstrable commitment to personal professional development
- Ability to organise events such as health promotions, open days.
- A commitment to equality of opportunity for all and promoting anti-discriminatory practices.
Experience
Essential
- Experience of working with inclusion health/ marginalised communities and individuals
- Delivering training and subsequent supervision and development of volunteers or staff
- Experience of volunteer management and coordination, including matching with appropriate placements and providing ongoing support
- Experience of working in a participation and engagement role, ensuring that voice and feedback is captured and makes a difference to service design and delivery.
- Experience of leading co-production
- Experience of safer recruitment
Desirable
- Experience of development and delivery of employment schemes
- Experience of developing experts by experience and building into co-production in an organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bevan Community Benefit Society
Address
Bevan House
14 Piccadilly
Bradford
West Yorkshire
BD1 3LS