Job summary
A vacancy for a part-time administrator has opened up within Aire Court Community Unit. If you have empathy, compassion and a caring nature and are interested in working as part of a busy administration team then this could be the post for you. Aire Court Community Unit houses a number of clinical and medical staff and services who deliver community mental health services in the South/South East area of Leeds. This post will be working in the Older Age Community Mental Health team and Memory Assessment Service.
Main duties of the job
You will be expected to provide a comprehensive, high quality administrative service including: dealing with telephone and email enquiries, manning reception and working on relevant IT systems. You will also be expected to support the teams with data entry and procurement of supplies. You will be responsible for liaising with other key staff members within the clinical teams and ensuring that an efficient service is provided to all stakeholders. The successful applicant will have excellent interpersonal skills, good communication and organisation skills with an emphasis on customer service and must be IT literate.
About us
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.
Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.
Job description
Job responsibilities
This role will be varied as you will be working across different clinical services based on site. The main areas of responsibility are as follows:
- Answering calls from service users, relatives, other professionals and internal staff and taking accurate message and information and passing to relevant staff.
- Deal with the teams shared email inboxes.
- Ordering of supplies.
- Data inputting onto Care Director.
- Dealing with incoming post into the service.
- Reception cover on main reception covering across all departments within the building.
- Requesting taxis/transport for appointments and arranging interpreters.
- Organise medical records.
You will be expected to be IT literate on Microsoft package. You will be required to use Trust specific systems and input relevant data onto this. You will need to be proficient on Microsoft outlook.
You will have to possess excellent communication and organisational skills as you will have a lot of telephone contact and some face to face contact with members of the public.
There may be a requirement to travel between Trust sites.
Person Specification
Skills
Essential
- Must be able to use Microsoft package and evidence this.
- To demonstrate and evidence good organisational skills in application.
Experience
Essential
- Must have proven experience of working within a busy team and working on own initiative.
- Must have relevant qualification or experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Leeds and York Partnership NHS Foundation Trust
Address
CMHT Older Peoples Services South/South East
Leeds
LS10 4BS