Job summary
Office
Administrator
Salary range: from £11.80 to £12.02 per
hour depending on experience
Contract: Permanent
Hours: Part-time. 18 hours per week
To be worked Tuesday, Thursday and
Friday
Location: Cirencester
An exciting
opportunity has arisen at our established and busy Practice for an Office
Administrator to join our team at the Phoenix Health Group.
Main duties of the job
Administration team duties include:
To ensure that administrative systems are in
place to help clinicians meet the clinical requirements of the GP
contract/QOF/Enhanced Services etc.
Provide administrative support to help
clinicians maintain high standards of care across all clinical areas through
audits, register checks, templates & coding, protocols, patient recall etc.
To ensure that administrative systems are in
place to help the Practice maximise its income for clinical work done.
To register new patients and to keep existing
patients registration details up to date in line with the NHS spine.
About us
With a large clinical team supported by experienced Patient Care Advisers
and administrative staff, we look after over 24,500 registered patients. We are based at five sites in and around
Cirencester and Tetbury. Everyone working in the Practice is valued for the
role they play in providing a high-quality service for our patients.
Job description
Job responsibilities
Objectives of
the Admin Team:
To ensure that
administrative systems are in place to help clinicians meet the clinical
requirements of the GP contract/QOF/Enhanced Services etc.
Provide administrative
support to help clinicians maintain high standards of care across all clinical
areas through audits, register checks, templates and coding, protocols, patient
recall etc.
To ensure that
administrative systems are in place to help the Practice maximise its income
for clinical work done.
To register new
patients and to keep existing patients registration details up to date in line
with the NHS spine.
MAIN RESPONSIBILTIES:
Clinical coding
of documents on patient medical records.
Summarising
incoming patient medical records accurately and in a timely manner.
Registering new
patients with the practice and linking them to the NHS spine.
Inputting Bowel
screening results into patients medical records and actioning where required.
Collating and
distributing the Friends and Family data across the 5 sites and displaying the
data for viewing.
Processing online
access applications
Manage temporary
residence process for both Phoenix and visiting patients.
To action any
incoming vaccine documents from other health care providers in workflow on a
daily basis.
Other duties as
reasonably requested by management.
SHARED RESPONSIBILTIES:
Work with the
rest of the Admin Team to make sure that patient registrations (including
change of address requests etc.) are completed in a timely manner. Also ensure
that all processes relating to patient registrations (e.g. Workflow screens, GP
Links, Dashboard and filing of new patient registrations and changes in Docman)
are completed regularly and that registration details and registration status
information on EMIS is accurate and up to date.
Person Specification
Knowledge/Skills
Essential
- Excellent keyboard and computer skills.
- Excellent communication skills, verbal and written.
- Experience of data management.
Desirable
- Experience of using EMIS.
Experience
Essential
- Good standard of education, including qualifications in English and Maths.
- Competent user of Microsoft Office software, including basic knowledge of Excel.
- Experience of working in an office environment.
- Experienced administrator.
Desirable
- Experience of working within Primary Care.
Qualities/Attributes
Essential
- Must be accurate, with attention to detail as a priority.
- An understanding, acceptance and adherence to the need for strict confidentiality.
- Ability to use own judgement, resourcefulness and common sense
- Organised.
- Ability to cover for colleagues planned and unplanned absence.
- Pleasant and articulate with a sense of humour.
- Ability to work under pressure and able to use own initiative.
- A team player who has the ability to work within a multi-skilled team.
Desirable
- Knowledge of medical terminology.
Employer details
Employer name
Phoenix Health Group
Address
9 Chesterton Lane
Cirencester
Gloucestershire
GL7 1XG