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Dementia Link Worker

East of England, East of England

Fixed-Term

£25,700 to £28,500

Other Allied

Job summary

Salary - £25,700 - £28,500

12 month fixed term

If you are innovative and would love the exciting challenge of joining an up and coming patient and community focused service within South Notts Place Based Partnership, then this could be the job for you.

We are looking to recruit a Dementia Link Worker who is self-motivated, enthusiastic, committed, and passionate about supporting and empowering individuals to take control of their health and wellbeing.

Main duties of the job

The Dementia Link Worker will aim to address non-medical issues experienced by people living with dementia and their carers, focussing on how they can be supported to live well with dementia. The role willadopt a holistic non-medical approach, co-designing a social prescription to improve health and wellbeing, and integrating services around the person, based on what matters to the individual and their individual strengths and needs.

Therolewill also involve working with GP practices, communities, services and organisations which support people living with dementia,focussing on the annual dementia review process and post diagnosis support.

About us

The Dementia Link Worker role involves;

Encouraging a holistic approach for patients with dementia and their carers.

Engaging patients and connecting them with the wide range of groups and services.

Working with the wider health, social care and voluntary network.

Ideally you will have worked in a similar role, but this role would also be suited to someone with good local knowledge, appropriate experience and enthusiasm. If you are proactive, enthusiastic, person and hold a clean driving licence with unlimited access to a car, then we would love to hear from you.

Job description

Job responsibilities

JOB DESCRIPTION

Post

Dementia Link Worker

Salary Grade

£25,700 - £28,500

Accountable to

Partners Health Social Prescribing Team Leader

Reporting to

South Notts Transformation Manager

PURPOSE OF THE ROLE

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical link workers who give time, focus on what matters to me and take an holistic approach, connecting people to community groups and statutory services for practical and emotional support. Link workers support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with all local partners.

Social prescribing can help to strengthen community resilience and personal resilience, and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing peoples active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

The role has a focus on supporting people living with dementia, and their families and carers. The emphasis will be on providing holistic personalised support to improve wellbeing and working with partners within their local communities. The role will be aligned to the South Nottinghamshire Place based Partnership priorities of ageing well, integrated neighbourhood working, and mental health.

MAIN DUTIES AND RESPONSIBILITIES

Work with a wide range of agencies, including GP practices within primary care networks, pharmacies, multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations (list not exhaustive).

Provide personalised support to individuals, their families and carers to take control of their wellbeing and live independently for as long as possible. Develop trusting relationships by giving people time and focus on what matters to me. Take a holistic approach, based on the persons priorities and the wider determinants of health. Co-produce a personalised support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.

The role will involve working with practices to support individuals living with dementia and their carers, focussing on the annual dementia review process and post diagnosis support. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner.

Draw on and increase the strengths and capacities of local communities, enabling local VCSE organisations and community groups to receive social prescribing referrals. Ensure they are supported, have basic safeguarding processes for vulnerable individuals and can provide opportunities for the person to develop friendships, a sense of belonging, and build knowledge, skills and confidence.

Work together with all local partners to collectively ensure that local VCSE organisations and community groups are sustainable and that community assets are nurtured, by making them aware of small grants or micro-commissioning if available, including providing support to set up new community groups and services, where gaps are identified in local provision.

KEY TASKS

Referrals

Promoting social prescribing, its role in self-management, and the wider determinants of health.

Build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.

Be proactive in developing strong links with all local agencies to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.

Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.

Provide referral agencies with regular updates about social prescribing, including training for their staff and how to access information to encourage appropriate referrals.

Seek regular feedback about the quality of service and impact of social prescribing on referral agencies.

Be proactive in encouraging self-referrals and connecting with all local communities, particularly those communities that statutory agencies may find hard to reach.

Provide personalised support

Meet people on a one-to-one basis, making home visits where appropriate within organisations policies and procedures. Give people time to tell their stories and focus on what matters to me. Build trust with the person, providing non- judgemental support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets.

Be a friendly source of information about wellbeing and prevention approaches.

Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.

Work with the person, their families and carers and consider how they can all be supported through social prescribing.

Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards.

Work with individuals to co-produce a simple personalised support plan based on the persons priorities, interests, values and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.

Where appropriate, physically introduce people to community groups, activities and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.

Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.

Support community groups and VCSE organisations to receive referrals

Forge strong links with local VCSE organisations, community and neighbourhood level groups, utilising their networks and building on whats already available to create a map or menu of community groups and assets. Use these opportunities to promote micro-commissioning or small grants if available.

Develop supportive relationships with local VCSE organisations, community groups and statutory services, to make timely, appropriate and supported referrals for the person being introduced.

Ensure that local community groups and VCSE organisations being referred to have basic procedures in place for ensuring that vulnerable individuals are safe and, where there are safeguarding concerns, work with all partners to deal appropriately with issues. Where such policies and procedures are not in place, support groups to work towards this standard before referrals are made to them.

Check that community groups and VCSE organisations meet in insured premises and that health and safety requirements are in place. Where such policies and procedures are not in place, support groups to work towards this standard before referrals are made to them.

Support local groups to act in accordance with information governance policies and procedures, ensuring compliance with the Data Protection Act.

Work collectively with all local partners to ensure community groups are strong and sustainable

Work with commissioners and local partners to identify unmet needs within the community and gaps in community provision.

Support local partners and commissioners to develop new groups and services where needed, through small grants for community groups, micro-commissioning and development support.

Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, in order to build their skills and confidence, and strengthen community resilience.

Develop a team of volunteers within your service to provide buddying support for people, starting new groups and finding creative community solutions to local issues.

Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.

Provide a regular confidence survey to community groups receiving referrals, to ensure that they are strong, sustained and have the support they need to be part of social prescribing.

Data capture

Work sensitively with people, their families and carers to capture key information,

enabling tracking of the impact of social prescribing on their health and wellbeing.

Encourage people, their families and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.

Support referral agencies to provide appropriate information about the person they are referring. Use the case management system to track the persons progress. Provide appropriate feedback to referral agencies about the people they referred.

Person Specification

Skills & Knowledge

Essential

  • Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on
  • communities
  • Knowledge of community development approaches
  • Knowledge of IT systems, including ability to use word processing skills, emails and the internet to create simple plans
  • and reports
  • Knowledge of motivational coaching and interview skills

Desirable

  • Knowledge of the personalised care approach
  • Knowledge of VCSE and community services in the locality
  • Awareness of GDPR
  • Awareness of Safeguarding Children & Adults

Other

Essential

  • Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions
  • Willingness to work flexible hours when required to meet work demands
  • Current full driving licence and sole use of car.
  • Ability to travel across the locality on a regular basis, including to visit people in their own homes

Personal Qualities & Attributes

Essential

  • Ability to listen, empathise with people and provide person- centred support in a non-judgemental way
  • Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
  • Commitment to reducing health inequalities and proactively working to reach people from all communities
  • Able to support people in a way that inspires trust and confidence, motivating others to reach their potential
  • Ability to communicate effectively, both verbally and in writing, with people, their families, carers, community groups, partner agencies and stakeholders
  • Ability to identify risk and assess/manage risk when working with individuals
  • Have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health
  • professionals/agencies, when what the person needs is beyond the scope of the link worker role e.g. when there is a
  • mental health need requiring a qualified practitioner
  • Able to work from an asset based approach, building on existing community and personal assets
  • Able to provide leadership and to finish work tasks
  • Ability to maintain effective working relationships and to promote collaborative practice with all colleagues
  • Commitment to collaborative working with all local agencies (including VCSE organisations and community groups). Able to work with others to reduce hierarchies and find creative solutions to community issues
  • Demonstrates personal accountability, emotional resilience and works well under pressure
  • Ability to organise, plan and prioritise on own initiative, including when under pressure and meeting deadlines
  • High level of written and oral communication skills
  • Ability to work flexibly and enthusiastically within a team or on own initiative
  • Understanding of the needs of small volunteer-led community groups and ability to support their development
  • Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working,
  • information governance, and health and safety

Desirable

  • Experience of working with over 65s

Experience

Essential

  • Experience of working directly in a community development context, adult health and social care, learning support or public
  • health/health improvement (including unpaid work)
  • Experience of supporting people living with dementia, their families and carers in a related role (including unpaid work)
  • Experience of working with the VCSE sector (in a paid or unpaid capacity), including with volunteers and small
  • community groups
  • Experience of partnership/collaborative working and of building relationships across a variety of organisations

Desirable

  • Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity
  • Experience of data collection and providing monitoring information to assess the impact of services

Qualifications & Training

Essential

  • NVQ Level 3, Advanced level or equivalent qualifications or working towards this level
  • Demonstrable commitment to professional and personal development

Desirable

  • Training in motivational coaching and interviewing or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

PartnersHealth

Address

Rivermead

Cotgrave

Nottingham

NG12 3UQ


Job Ad Reference A0045-24-0040
Date Listed 14 June 2024
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