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Deputy Divisional Manager

East of England, East of England

Permanent

£50,952 to £57,349

Other Allied

Job summary

An exciting opportunity has arisen for a dynamic experienced healthcare manager to join the Medicine Care Group senior management team. We are looking for a Deputy Divisional Manager with a positive mindset who motivates and drives others forward with enthusiasm and inspiration. You will enjoy working with a range of stakeholders both within the Trust and across the health and care system. You will work closely with the pharmacy team and the Chief Pharmacist to delivery the ambitions of the Medicines Optimisation Value Improvement Programme, delivering improvements in processes, maximising income and minimum costs across our pharmacy services.

You will display outstanding management skills, demonstrate excellent communication skills, be proactive and have the ability to engage with others, leading by example.

You will be committed to developing others whilst focusing on your own personal development.

Key responsibilities will include leading on effective and efficient management of the complete clinical pathway, service planning and improvement, development of business cases, contracting and workforce planning. The successful candidate will play a significant part in ensuring that safety and quality as well as assurance and governance processes are fit for purpose.

Successful candidates will exemplify the Trust values in their own behaviours and will embody compassionate leadership and will be able to manage a demanding workload and deliver to deadline.

Main duties of the job

  • All patient services are delivered safely, meeting high clinical standards, and in line with the Trust policies and procedures.
  • Support the AD in achieving identified key performance targets.
  • Support the Chief Pharmacist in meeting the ambitions of the Medicines Optimisation Value Improvement Programme to improve processes, maximise income and minimise costs.
  • Care Group budgets are managed effectively, with breakeven achieved on budgets at year end, with all cost improvement targets met, engendering and maintaining a culture of financial control and awareness amongst both clinical and non-clinical staff.
  • High standards are achieved in relation to clinical quality, in particular those relating to infection control measures.
  • Clinicians are ambitious and innovative in relation to the development of their services and that this ambition is underpinned by effective business planning.
  • Effective human resource management is in place, with managers competent in human resource management, staff empowered to contribute, developed and trained appropriately and with workforce plans developed for future staffing requirements.
  • Effective communication arrangements are in place within the Care Group, engaging clinical and non-clinical staff in the business of the Trust and the Care Group.
  • Embedding service improvement into everyday practice.
  • Managing identified projects to successful outcomes.

About us

Sheffield Children's is one of three stand-alone specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.

We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."

  • Outstanding patient care
  • Brilliant place to work
  • Leader in children's health

Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.

We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.

Job description

Job responsibilities

The Deputy Divisional Manager will lead on a number of clinical service areas across the Care Group. The activities undertaken will require the following actions and behaviours:-

  • Working closely with clinicians in order to achieve optimal decisions for overall patient care.
  • Building processes around patients.
  • In the interests of patient care, supporting the principle of treatment as close to the patients home as possible.
  • Ensuring that the decisions taken are fully informed and properly balanced, taking account of collective, as well as individual need, and the requirements to manage within available resources.
  • Genuinely promoting and supporting delivery of national and local healthcare targets as one of the ways of raising healthcare standards for all.
  • Wherever possible, seeking to set higher local targets for delivery of healthcare than are prescribed normally.
  • Always comparing to high performing organisations to ensure continuous learning from others.
  • Supporting, involving and developing staff whilst requiring delivery and performance to high standards.
  • Contributing to the partnerships within the community with health, social care, academic partners and major business, amongst others.

Specific activities will include the full range of normal management responsibilities in an acute teaching trust setting. These will be both operationally focussed and strategically directed and will include:-

  • Ensuring quality of services to patients, visitors and staff, including management of clinical governance, healthcare standards and risk.
  • Maximising operational and performance management standards.
  • Optimising resource management.
  • Planning, marketing and developing services.
  • Managing capacity and operational planning.
  • Minimising boundaries between services, both within and outside the Care Group.

Key Result Areas

Corporate Role

  • To support the Associate Director of Operations in developing services in line with the Trusts strategic direction and annual plan. To ensure that Trust-wide policies and procedures are implemented effectively in all areas. To assist in the determination of Care Group policy and strategy including business planning.
  • Manage the resources of the Care Group and improve quality and productivity, working with other Care Groups to achieve more effective use of resources or enhanced quality and productivity, as appropriate. In particular, assist the Chief Pharmacist in the delivery of the Medicines Optimisation Value Improvement Programme.
  • Work constantly with other Trust Managers across Care Group/departmental boundaries in order to facilitate effective working between services and robust patient pathways.
  • To support the Associate Director of Operations in leading Trust-wide initiatives and projects, as required.

Leadership

  • Lead, manage and motivate staff within the Care Group, ensuring that appropriate management structures, policies, and practices are in place to achieve high levels of performance.
  • Support the planning, establishment and development of effective clinical management practices and usage of resources.
  • Manage and lead the Operational management team within the Care Group.

Financial and Operational Management

  • Support the Associate Director of Operations to ensure the effective management of the Care Groups budgets, meeting all financial targets including achieving a breakeven on budgets managed and delivering cost improvements as agreed within the budget setting process.
  • Ensure that identified Care Group aims are delivered within the resources available. In particular ensuring resources are well managed in respect of pharmaceuticals and the delivery of pharmacy services.
  • Control and review the use of resources against planned performance.
  • Hold management accountability for budgets delegated to other staff members within the Care Group.
  • Ensure delivery of standards and targets for operational performance on activity, productivity, quality and risk management.
  • Ensure that robust systems are in place for accurately recording patient activity and work with colleagues in corporate departments to ensure that the contractual arrangements in place reflect the specific issues relating to services by the Care Group.

Performance

  • Develop and implement a performance management strategy within the Care Group
  • Ensure that identified KPIs for services managed are met.
  • Ensure that local targets in relation to access are met.
  • Work with colleagues in Information and Performance to ensure that systems for managing waiting times are working effectively.

Service Development

  • Develop detailed business plans for the Care Group on behalf of the Associate Director of Operations.
  • Lead and encourage redesign of services and embed new ways of working which support patient care aims.
  • Active involvement in planning, marketing and commissioning of services.
  • Ensure patient involvement in the evaluation and redesign of services.
  • Establish links with external agencies that will ensure the continued development of new ways of working and collaboration on key tasks within the health economy.

Quality

  • Ensure that national quality and environmental standards are achieved.
  • Ensure high standards of cleanliness and infection control.
  • Maintain and develop strong systems for clinical and corporate governance.
  • Ensure the quality of data provision within the Care Group at all times and promote the use of new informational technology

Human Resources

  • Support the Associate Director of Operations in developing workforce and training plans for the Care Group.
  • Ensure all staff have objectives and participate in the annual appraisal process.
  • Promote the implementation of key HR initiatives/targets such as Agenda for Change and HR policies/practices.

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: [email protected]

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at [email protected]

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

  • Compassion leading by kindness and showing empathy, understanding and respect
  • Accountability striving to do the right thing and owning responsibility
  • Respect value differences, tackling inequality and fostering a culture of inclusion
  • Excellence delivering a high-quality standard of care

Person Specification

Qualifications and Training

Essential

  • Masters level degree or equivalent level of relevant management experience
  • Evidence of ongoing professional development

Desirable

  • Post graduate qualification Management qualification

Experience

Essential

  • Significant relevant managerial experience

Personal attributes

Essential

  • Proven leadership skills
  • Excellent and robust interpersonal and communication skills
  • Proactive and self motivated, with the ability to motivate others
  • Ability to work independently and demonstrate a high degree of autonomy
  • Ability to prioritise own workload appropriately
  • Able to work as part of the multi-professional team
  • Flexible to meet service needs
  • Ability to work in a challenging and busy environment whilst meeting set deadlines
  • Well organised and able to manage time effectively
  • Assertive and confident
  • Approachable and enthusiastic

Desirable

  • Ability to mediate successfully / resolve conflict situations

Knowledge and Skills

Essential

  • Knowledge of NHS direction and policy initiatives
  • Proven change management skills in a complex health care setting
  • Experience in budgetary and resource management
  • Knowledge, understanding and experience in Risk Management and Governance issues
  • Experience in managing complex organisational change projects

Desirable

  • Experience in capacity and service planning within an acute health care setting
  • Familiarity with ICT based management & clinical information systems
  • Experience of writing Service Level Agreements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's Hospital

Western Bank

Sheffield

S10 2TH



Job Ad Reference C9425-24-0343
Date Listed 14 June 2024
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