Job summary
We are looking for an enthusiastic Contract Manager for a fixed term or secondment into a busy team to cover an anticipated 6 months maternity leave or until the post holder returns. You will be working full time (37.5 hours as week) based at County Hall in Norwich; however, the majority of your time will be spent working from home. At other times, the post holder may be required to travel or work at any location within the Norfolk and Waveney ICB system at any time throughout the duration of their contract.
We will consider applicants who exhibit contracting skills and may wish to develop within this area and please contact Julie Endersby if you wish to explore this further.
Previous applicants to this post, need not apply.
Main duties of the job
The postholder will be responsible, for leading the contract management of and provide support to a portfolio of contracts; developing positive relationships with providers and customers. The postholder will lead the management of a range of contracts across the dimensions of activity, cost, performance and service delivery; highlighting and supporting the resolution of contract risk, as well as supporting Senior/Lead Contract Managers in the management of larger contracts.
About us
NHS Norfolk and Waveney Integrated Care Board (ICB) plans and buys healthcare services for our local population. We are accountable for the performance and finances of the NHS across Norfolk and Waveney. The organisation works with local people, health and care professionals, and partner organisations to improve the health and wellbeing of our population.
The organisation is part of the Norfolk and Waveney Integrated Care System. A system dedicated to working with partners in local government, the voluntary sector and others and helping the NHS to support broader social and economic development and to tackle inequalities in health outcomes.
Our three ICS goals are:
1. To make sure that people can live as healthy a life as possible.
2. To make sure that you only have to tell your story once.
3. To make Norfolk and Waveney the best place to work in health and care.
If you are someone who enjoys making a difference and would like to help people in Norfolk and Waveney live longer, healthier and happier lives then we would love to hear from you.
Job description
Job responsibilities
Please see attached job description which contains full details including job summary, structure chart, core duties and responsibilities, mandatory responsibilities and person specification.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent experience
- Evidence of ongoing professional development
Desirable
- Relevant degree subject
- Professional management or business qualification
Experience
Essential
- A minimum of three years in a relevant management post
- Significant experience of healthcare contract negotiation and management
- Experience of working in a large, complex organisation
- Experience of developing and implementing systems and processes
Desirable
- Significant NHS contract management experience
- Experience of working with primary and secondary health care providers
Skills
Essential
- Excellent interpersonal skills - influencing, negotiating and communication (written and verbal) across all levels both internal and external audiences
- Ability to produce reports and present highly complex information and concepts to a variety of audiences
- Aptitude and confidence for working in a rapidly changing environment
- Ability to assimilate and organise disparate and partial data to inform decision making
Knowledge
Essential
- Significant knowledge of healthcare contracting, commissioning and procurement processes
- Knowledge of NHS policy and reforms
- Knowledge of NHS National Tariff and Payment systems
- Significant knowledge of the NHS Standard Contract
Interpersonal Skills
Essential
- Ability to learn and assimilate information quickly
- Resilience and the ability to work under pressure and to cope with complexity, uncertainty and ambiguity
- Concentrate for long periods on a daily basis
- Complete work whilst being subject to frequent unpredictable interruptions
- Ability to work independently and collaboratively
- Self starter with ability to manage complex workload with competing priorities
Special Aptitude
Essential
- Awareness of equality and valuing diversity principles
- Understanding of Confidentiality and General Data Protection Regulation
Mobility
Essential
- Car driver / owner or reasonable alternative
Desirable
- Full driving licence and access to a vehicle that can be used for work purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Norfolk and Waveney Integrated Care Board
Address
Norfolk and Waveney ICB
County Hall
Norwich
NR1 2DH