Job summary
This post will directly manage the Support function for the Mid and South Essex Shared Care Record (MSESCR), and Patients Know Best (Digital Patient Portal). These are strategic trust projects, and will continue for a minimum of 3 years.
Main duties of the job
This post will directly manage the Support function for the Mid and South Essex Shared Care Record (MSESCR), and Patients Know Best (Digital Patient Portal).
About us
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Job description
Job responsibilities
The postholder will have the support team report to them, and will ensure that the MSESCR is available and functioning as expected, providing access to shared clinical records to users across the ICS, including NHS Trusts, LAs, Care homes and other settings.
The postholder will be expected to develop a deep understanding of the application environment and will provide high level technical support for the service
Person Specification
Qualifications
Essential
- Educated to Degree level or equivalent experience
- Microsoft Certified Professional
Desirable
- PRINCE Practitioner
- Awareness of NHS clinical information systems
- ITIL Service Level Management certification or equivalent experience
Skills
Essential
- Experience of team management
- Able to analyse information from a range of sources
- Ability to follow defined processes and adhere to prevailing standards of governance
- Coaching and mentoring skills
- Experience providing application support within an ICT environment
- Extensive experience of working within defined Service Level Agreements & Service Level Targets
Desirable
- NHS experience within Information Services or equivalent
- Experience of support or implementation of Shared Care Records in the NHS
- Evidence of servicing information requirements in a complex environment
- Experience within an NHS Information development role or a software developer role at a senior management level
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
Clough Road
Colchester
CO4 9QS