Job summary
The Hawthorns Medical Centre is a GP practice (circa 3500 patients) in Smethwick, West Midlands. It is part of Oldbury and Smethwick PCN.
Due to change in staff, we have a vacancy for a practice manager to join our enthusiastic, forward-thinking GP surgery practice team. We have up to 30 hours per week available and are able to work flexibly with the right candidate.
Main duties of the job
The role is responsible for ensuring the practice operates effectively, HR, compliance, overseeing premises management, developing and implementing new systems and processes and we are looking for someone with knowledge and experience in these areas.
About us
Hawthorns Medical Centre is a 2-partner GP practice. We have a team of regular dedicated staff, including many different ARRs and a patient list size of around 3,500.
We use SystmOne clinical system.
Our practice continually strives to improve work processes and are looking for a new Practice Manager who is enthusiastic in being a part of forward changes.
Job description
Job responsibilities
The
following are the core responsibilities of the practice Manager. Depending on
workload and staffing levels, there may be a requirement to carry out other
tasks.
Oversee
the management of the day-to-day operations of the practice, ensuring that
staff achieve their primary responsibilities.
Manage
the HR processes, including recruitment, relevant checks, contractual issues,
appraisals and staff performance.
Ensure
employment law and legislation is adhered to.
Keep
up to date with the developments and changes within primary care.
Assist
in the preparation of business cases for new services, as required.
Responsible
for communications with patients including complaints handling, website.
Assist
in ensuring QQF and commissioned service targets are met.
Developing
and implementing strategic plans to support the practice in its growth and
development.
Managing
contracts for services
Oversee
the review and update of all practice policies and procedures.
Ensuring
CQC compliance, support the management of the PPG
Liaise
with external professional colleagues in appropriate settings and forum to
ensure that the Partners are kept up to date with issues and agendas.
Person Specification
Qualifications
Essential
- Literacy and numeracy skills sufficient to manage a small to medium sized business
Desirable
- Leadership or Management qualification
Experience
Essential
- Experience of managing teams
- Experience of HR processes, including staff development and performance management
- Experience of successfully developing and implementing projects
- Experience of workforce planning and development
Desirable
- Experience of working in a healthcare setting
- NHS/primary care general practice experience
- Premises management and health and safety experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
Employer details
Employer name
Hawthorns Medical Centre
Address
94 Lewisham Road
Smethwick
Birmingham
B66 2DD