Job summary
Children and Family Health Devon (CFHD) is the place to be!
We have developed an innovative, integrated model of childrens community
services and now looking to appoint enthusiastic individuals to join our
friendly and dedicated locality and county-wide professional teams.
As a large community service, you will be joining a strong,
enthusiastic and supportive group of professionals who will be your peers, your
phone a friend network and your inspiring colleagues. This provides a real
sense of professional collaboration at work, that will be an asset to your
daily work, your career development and your support network.
Our Mood, Emotions and Relationships (MERs) Pathway is a
county wide pathway with care being delivered locality hubs. Its an
exciting time of change in CFHD as we mobilise needs-led pathways under an
iThrive framework. We are passionate about our work and are committed to
providing high quality services across Devon to improve outcomes for children
and young people.
Main duties of the job
We are seeking an experienced and compassionate senior manager to join us as a full time Operational Manager for the Torbay and South Devon MERs team. You will work closely with the Clinical Lead to ensure the high quality and safe delivery of services from both a clinical and operational perspective. You will also work closely with the other operational managers and clinical leads within the MERs pathway and across our integrated pathways.
We would love to hear from compassionate and enthusiastic managers who can bring their experience and knowledge managing and leading teams during this exciting period of change and transformation. You will supervise and manage others, ensuring the
service responds in a timely way to meet the needs of children, young people
and families with complex social, emotional and mental health needs.
About us
Successful applicants will be employed by
Devon Partnership Trust (https://jobs.dpt.nhs.uk/locations/working-here )
Children and Family Health Devon
(CFHD) comprises an Alliance of NHS organisations working together to improve
health outcomes for children and young people in Devon.
CFHD provides integrated care and
treatment for children and young people across physical and mental health. We are working closely with other organisations and providers to ensure we
deliver locality and county-wide based integrated access to all of our
services.
CFHD works closely with our local
universities of Plymouth, Exeter & the Peninsula Medical School where we
support students in clinical training placements and in addition support our
own staff to undertake post graduate training.
Our integrated care and treatment
has been developed and refined in partnership with children, young people and their
families/carers.
Our children
and young people say
We
would like the people who work for Children and Family Health Devon to be
understanding, patient and respectful. They should be trustworthy and make us
feel safe and comfortable. It is important that they use their skills and
experience to listen carefully in a non-patronising and non-judgemental way.
When staff are positive and friendly, they help to create an environment that
is informal and without pressure.
Our vision is to be a successful, vibrant,
partnership that benefits the communities we serve.
Job description
Job responsibilities
Please see full job description in the supporting documents.
Job Purpose
To
provide leadership to the locality based integrated CFHD service ensuring the
efficient and effective delivery of the service. The post holder will manage
effective operational delivery of services in collaboration with clinical
leads.
To
ensure provision of high quality, safe and responsive community integrated
health services to children, young people, parents/carers and professionals
across Devon and Torbay according to need.
To
ensure the service is based on best practice and evidence; is outcomes focussed
and audit and routine outcome monitoring is used to improve clinical
effectiveness and outcomes for children and young people.
To
provide specialist advice and county-wide system leadership ensuring that CFHD
services are delivered in response to local need in partnership with
communities and other local services
To
be an integral part of the CFHD leadership team, proactively and
collaboratively driving the overall service strategy, objectives, vision and
ambitions and taking a lead role in transformational change and continuous
service improvement.
Within this role the
post holder will:
1. Provide
effective collaborative leadership and day to day operational management of the
CFHD service.
2. To
jointly lead the locality/county leadership team comprising professional,
clinical and operational leaders.
3. Ensure
the effective and efficient delivery of evidence based clinical pathways
through the service including triage, assessment, clinical formulation and care
planning, treatment, and discharge of children and young people
4. Ensure
the service is delivered in partnership with other clinical pathways within
CFHD, health specialties and partner organisations across health, education,
social care and the voluntary sector.
5. Ensure
the service is delivered in partnership with children, young people and their
parents/carers, ensuring their active participation is facilitated and feedback
elicited, considered and acted-upon.
6. Ensure
that clinical and non-clinical risks are managed effectively.
7. To
maintain systems designed to monitor demand and maintain optimal clinical
capacity
8. To
ensure data is captured and used to drive effective service delivery and
continuous service improvement
9. Work
collaboratively with other leaders (professional, clinical and operational), to
maintain a culture within the service of excellence in clinical standards and
safety.
10. Operate
as a leader within the multi-agency network of childrens services in Devon and
Torbay to ensure the service is delivered as part of an integrated system of
care to improving health outcomes for Devon and Torbay children and young
people.
11. Ensure
the service is delivered to meet key performance targets
12. Ensure
robust financial management systems are in place and the service is delivered
within budget
13. Provide
supervision, operational management and support to clinical team managers and
clinical leads with the ability to demonstrate compassionate leadership, to
understand and follow HR policies and procedures, ensure staff wellbeing and
development and adopt a collaborative approach to engage staff with a range of
skills and communication needs.
14. Attend,
participate and chair relevant meetings with the ability to present information
in a range of formats, adapting communication to meet the needs of others.
15. To
deputise for senior staff as required.
Person Specification
Qualifications
Essential
- Professional clinical knowledge acquired through degree supplemented by post graduate diploma specialist training, management qualification or equivalent and experience.
- A professional qualification relevant to childrens healthcare (such as Social Work, Nursing, Clinical Psychology, Occupational Therapy, Psychological Therapy Qualification, Speech and Language Therapy, Physiotherapy.)
- Professional registration/accreditation with a recognised body, e.g. NMC, HCPC, Social Work England, UKCP, BABCP
Experience
Essential
- Experience of working collaboratively with service users and their families/carers, clinicians, managers and leaders including using goal-based care and routine outcome measures in practice.
- Experience of Inter-agency working at a management level with successful track record of influencing and maintaining good working relationships
- Experience of operational leadership
- Experience of supervising and managing others, leading and managing multi-disciplinary teams and developing positive supervisory relationships with a range of Health professionals.
- Experience in leadership in planning and implementing service development and change within a clinical / social care setting.
Knowledge, skills and abilities
Essential
- Extensive knowledge of the provision of healthcare for children and families within the NHS
- Understanding of relevant legislation, NHS policy and other national policy relating to children and young people and its implications for childrens community healthcare
- High level knowledge of health presentations in children and adolescents and the theory and practice of, clinical interventions within area of specialty.
- Knowledge of risk management and ability to monitor and assess risk and act accordingly to ensure safety
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website .
Employer details
Employer name
Devon Partnership NHS Trust
Address
Lescaze Offices
Shinner's Bridge
Dartington
Totnes
TQ9 6JE