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Communication Support Worker

East of England, East of England

Permanent

£27,129 to £28,649

Occupational Therapist

Job summary

Stroke Communication Support Worker (Barnet Stroke Support service, CLCH NHS Trust), part-time permanent role working 25 hours per week.

We are seeking a motivated, caring and dynamic Stroke Communication Support worker with experience in stroke to apply for this exciting opportunity to work within Barnet Stroke Support Service based in the community of Barnet and Edgware Community Hospital and Finchley Memorial Hospital. The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions.

The Stroke Communication Support Worker will work closely with acute Stroke services in North Central London hospitals, the Early Stroke Discharge Team in the Community and other Barnet Social and Health Care support services. The Stroke Communication Support Worker is responsible for delivering the Barnet Stroke Support Service for stroke survivors and their families/carers, ensuring that they get the right support at the right time from the services available in Barnet. An opportunity to work directly with people having communication difficulties following stroke. They will work with Speech and Language Therapy and other Allied Health Professionals and social care services to maximise clients their recovery, communication skills, rebuilding confidence, regain their control and improve their quality of life after stroke.

Main duties of the job

By assessing the needs of each stroke survivor and their family you will aim to reduce the risk of further strokes by supporting people to make lifestyle changes based on their identified risk factors, along with helping them to set personal goals and work towards them. You will provide information, advice and support to stroke survivors and their families and carers residing in Barnet. Participate and organise events to promote stroke awareness and support services. They will provide guidance one to one with patients and in communication groups or stroke cafes set up for longer term support. This role will require you to recruit, train, and manage a team of volunteers that will support the service. These volunteers are to support essential administration; help with prevention activities and other service promotion events.

We offer Regular clinical and managerial supervision, guidance and training for personal and professional development in a friendly and supportive environment. This includes a program of In-service training and other training and development opportunities.

About us

Just as we care about our patients' wellbeing, we care about yours!

We can offer you:

  • A comprehensive induction into the community service followed by a local induction to introduce you to the role
  • Car lease scheme *T&C's apply
  • Flexible working options
  • Annual travel card loan
  • Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Job description

Job responsibilities

To be responsible for triaging and accepting suitable referrals to the Communication Support Service To carry out an assessment and objective measures of needs and in collaboration with the stroke survivor and/or carer, develop an individual communication recovery plan to address needs and meet desired outcomes. Including the ability to prescribe and order a designated range of equipment and instruct on using these. To work collaboratively with the Speech and Language Therapist and other health and social care professionals for the benefit of the client To provide support in hospital, on return home and other settings as appropriate, offering a person centered, goal oriented, continuity of care and casework-based support service. To support stroke survivors and carers by offering a range of solutions including coordination and system navigation of health and social care; personalized information; representation and advocacy; emotional and practical advice and support; help to self- manage and goal setting. To refer on to other services where appropriate ensuring information about local services, referral options and sources of support is relevant, appropriate, and up to date. It is important that there are good links, joint integrated working with referrers and with those agencies to whom referrals can be made in the wider community, health and social care and beyond (including GPs, the private and voluntary sector, local housing providers, district and borough councils as appropriate). Respond to signs of acute emotional distress (for example, depression, abuse, suicide, and relationship problems) and refer to other agencies, where appropriate. To observe the clients environment and report situations that may be detrimental to the patients health to the appropriate professional. To recruit, train and manage a team of volunteers, identifying regular opportunities for their involvement in the core delivery of the service and ensuring their involvement is recorded appropriately. To hold regular 1-1 support and team meetings for all volunteers To be responsible for the day-to-day co-ordination of the services including: 1 to 1 support either personally or via volunteers Providing blocks of communication groups to address communication needs. Organizing and monitoring community involvement programs for service users to engage with local activities (such as the stroke caf) Within commissioning agreements, initiate and run support groups for stroke survivors and carers forming part of their longer-term support. To keep accurate and up to date confidential records and reports and to provide routine monitoring information as required.

To be willing to travel during your duties in the Barnet community and possibly PAN London

To develop opportunities for peer support and community activity beyond the commissioned service, maintaining excellent working relationships with other voluntary sector and local organizations To be willing to travel during your duties.

Please refer to the attached Job Description and Person Specification for full list of main responsibilities

Person Specification

Education/Qualification

Essential

  • GCSE grade A-C or equivalent in English and Maths
  • Willingness to undertake further training as appropriate
  • Higher Professional Diploma in Health and Wellbeing (QCF - Level 2/NVQ 3) or a recognised equivalent course

Desirable

  • ECDL certificate
  • Registration with the national regulatory body (when it becomes available).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .

Employer details

Employer name

Central London Community Health Trust

Address

Edgware Community Hospital

Edgware

HA8 0AD



Job Ad Reference C9824-24-1057
Date Listed 17 June 2024
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