Do
you want to provide specialist leadership and support to our Community Service
Teams who care for our patients, who are at the heart of everything we do at
the Hospice?
If
you are a Team Leader with a strong can do work ethic, registered with the
NMC and have management experience/a management qualification and have worked previously
within a Community care setting plus you have a full UK driving licence we
are looking for you!
Manage
all the Community Services on a daily basis having responsibility for the
nursing and HCA team, providing specialist leadership and support for staff.
Working
closely with the End of Life Educator to lead practice and educational
development at departmental level.
Acting
as an autonomous practitioner, continually developing a specialised knowledge
base and clinical assessment skills, working within agreed processes and
practices as part of a multi-professional team.
Support
staff in the management of patients requiring palliative, end of life care.
Liaise
with Community Palliative Care Nurses, GPs and Hospice medical colleagues
(where appropriate) in order to assess, implement and facilitate appropriate
treatment and care.
Work
in collaboration with other community services, external organisations and
local commissioners to promote Dr Kershaws Community Services. Maintain
established working relationships and uphold the excellent reputation of the
Hospice.
Support
the Community Services staff to respond appropriately and support patient and family
members in their own homes.
Dr Kershaws is an independent Hospice
serving the people of Oldham and surrounding districts and a registered
charity. At Dr Kershaws patients are at
the heart of everything we do. Since 1989, our mission has been to add quality
to the lives of those with life limiting illness.
We are an inclusive organisation, that
promotes equality and embraces the diversity of our community. We are open and
transparent with our staff, and invest in your training and development. We
treat all our staff, patients, and volunteers with the utmost respect and
dignity, and are compassionate to their needs in this ever changing world. If
you align with our values, then Dr Kershaws is the place for you; start a new career
today and join our growing team.
The wellbeing of our staff is key at
the Hospice and we provide, a food bank, subsidised meals, counsellor and
complementary therapy as well as holding regular Nurse Forums and team social
activities, across the Hospice. There is free parking on site and a modern,
state of the art in-patient unit, we provide a good work life balance to all
our staff, including wellbeing activities and support.
Job description
Job responsibilities
Key
Responsibilities
Main
Tasks
Be responsible for the overall management
of all the Community Services and staff, including supporting the formulation
of the off duty rotas to include annual leave/short term /emergency cover.
To ensure the day to day supervision,
allocation and coordination of clinically based teams makes the best use of
team skills and abilities.
Ensure that all Community Services uphold
and can evidence compliance with the requirements of appropriate regulatory and
commissioning bodies.
Maintain clinical skills to act as an
expert resource for specialist advice.
Work flexibly when required, including
covering clinical shifts and working unsociable hours as agreed.
To liaise with the multi-disciplinary
team, coordinating and participating in case discussions as required.
Prioritise the care requirement of
patients.
Actively lead and implement service
improvement projects.
Use advanced communication skills to establish
and maintain effective communication with a wide range of individuals and
groups about sensitive and complex matters.
Foster and maintain effective
communication with external stakeholders.
Contribute to the development, review and
monitoring of operational policies, procedures and clinical guidelines.
Competently receive sensitive patient
information and deal appropriately with anxiousness in relation to either the
patient and/or their family.
Act in the best interest for the patient when
necessary.
Support patients/family members/carers
encouraging them to promote their own health and wellbeing and to express their
interests and concerns.
Ensure essential patient information is
recorded by team members according to NMC guidelines.
Contribute to the development of a
learning environment and prioritise the development of knowledge, ideas and
work practice in self and others.
Inspire others by applying the Hospice
values, promoting a positive culture, and acting as a role model.
Challenge tradition, seeking to improve
practices, where and when required.
Encourage others to seek advice and
solutions to problems.
Identify and manage challenging
behaviours.
Identify, report and address poor
performance issues.
Recognise and reward achievements of the
team and individuals within the team by giving feedback, encouragement and
praise via regular 1-2-1 individual meetings.
To actively identify future workforce
requirements, and to contribute to the recruitment and selection process along
with the Director of Clinical Services and HR.
To implement disciplinary and grievance
procedures if required, with HR support.
Promote best practice in health, safety
and security.
Contribute to the development of services,
whilst at the same time improving quality.
Maintain high clinical standards and
ensure day to day operational issues are managed effectively and escalated following
policy where indicated.
Assess health and wellbeing needs of staff
and patients.
Promote peoples equality, diversity and
rights.
Allocate, coordinate, monitor and assess
the work performance of teams and individual staff members, (recognising changing
priorities) providing constructive feedback, advice and ongoing support.
Implement any corrective action identified and escalate to relevant Senior
Managers, as appropriate.
Maintain and support the efficient use of
physical and financial resources.
Ensure resources are used in a sustainable
and environmentally friendly manner.
Maintain accurate, legible and timely
reports and documents to inform Senior Managers and other departments and
external bodies as appropriate.
Participate in the Senior Management Team
On-Call rota and as a part of the Extended Senior Management Team (ESMT).
The job description for this post is not
exhaustive and will be subject to review from time to time in accordance with
development and changes, if any, by the Hospice Management Team in consultation
with the post holder.
This document is a guideline to the
general scope of duties involved; it is not intended as a rigid inflexible
specification.
Volunteers
Dr Kershaws Hospice is
generously supported through its active volunteers who work alongside employees
of the Hospice, across all departments, helping to fulfil the needs of the
services.
As part of all roles at
the Hospice, it is expected that all post holders commit to assisting and
supporting volunteers to perform their roles to the best of their ability.
In addition, it may be required of the post holder to act as a volunteer
lead if identified with the Volunteer Co-coordinator, as appropriate.
Health
and Safety/Security
1.
To be familiar with all requirements of
the Health and Safety at Works Acts and the Hospice Health & Safety
policies and regulations applicable to the post.
2.
To co-operate actively with the nominated
Health & Safety person in achieving the aims of the Hospice Health &
Safety Policy, Fire Regulations, related issues and various procedures and
ensure the legal requirements are met.
3.
To take responsible care for the health
and safety of themselves and of others who may be affected by their acts or
omission, and comply with the Health and Safety legislation.
4.
To wear appropriate safety clothing and
use appropriate safety devices as requires, and not to interfere with or misuse
anything which is provided in the interests of health and safety.
5.
To report and co-operate with the
investigation of all incidents and accidents that have led to or may lead to
injury and to report all hazards or shortcoming in the protection arrangements.
6.
To ensure as far as predictable that all
materials used within the Hospice and its subsidiaries for fundraising
activities are properly stored, used and disposed of and that any items of
equipment are properly tested, used, maintained and repaired as necessary.
7.
To oversee Risk Management Assessments and
ensure outcomes are acted upon.
Education
& Training
The post holder will:
1.
Participate in the hospice appraisal
system.
2.
To maintain high professional standards
and to continue own personal and professional development.
3.
Assist in teaching and supervision of
other members of staff and volunteers.
4.
Participate in the orientation of new
staff.
5.
Attend all mandatory training/update
sessions.
General
1.
Confidentiality
- It is a condition of employment that
staff will not disclose any information obtained in the course of their duties
other than to those entitled to receive it.
The post holder must ensure that the confidentiality of personal data
remains secure and the terms of the Data Protection Act and relevant Hospice
policies are met in respect of information held on the Hospice computer system.
2.
Equal
Opportunities The
Hospice is committed to equality of opportunity. All staff are required to comply with current
legislation and Hospice policies.
3.
Health
and Safety Staff must ensure they are familiar with
the requirements of the Health and Safety Work Act (1974) and the Hospice
Health and Safety policies and regulations applicable to their post.
4.
Safeguarding
Dr Kershaws Hospice is committed to safeguarding adults and children and
expects all staff to share in this commitment.
Staff have a responsibility to ensure that they are aware of specific
duties relating to their role and should familiarise themselves with the
Hospice safeguarding policy. Regular
safeguarding training updates will be held and are mandatory for all staff.
The above indicates the main duties that may be
reviewed in the light of experience and developments within the service. Any review will be undertaken in conjunction
with the post holder.