Job summary
To lead the delivery of a high quality patient/retail catering services.
To manage the Ashford retail and patient catering teams
- To assist planning, procure, produce and serve high quality, freshly made, nutritious and well-presented food and refreshments to meet the needs of our patients, staff and visitors in a safe and well managed environment.
The role is to work as part of a rota to provide food services from 7am - 7pm, 365 days per year. Flexibility is essential as cover may be required at short notice.
Main duties of the job
To be responsible for the day to day management of patient catering and retail services, to lead & motivate, train and work a long side the team to provide a quality service.
Responsible for the production of high quality food / drink that meets the Trusts staffs well-being objectives.
To lead the delivery of a high quality Retail Catering Services and Patient catering. To manage the production and development of all retail food items menu and costings.
To assist planning, procure, produce and serve high quality, freshly made, nutritious and well-presented food and refreshments to meet the needs of our patients, staff and visitors in a safe and well managed environment.
To be responsible for the implementation of Food Safety and all Health and Safety legislation which is laid out in the Trust Health and Safety Manual, (COSHH, Safety Systems of Work, Risk Assessments Procedures in the selection, use and recovery of cleaning chemicals and manual handling.
Responsible to oversee the patient catering & retail payroll and deal with the payroll queries including reviewing leave and sickness records ensuring all the staff records are up to date.
To lead the training of all the Special diets and allergens, support the housekeeping ward servicing staff with portion controls, food hygiene levels, food safety HACCP refreshing as and when needed.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:www.asph-careers.org
Job description
Job responsibilities
To be responsible for the day to day management of patient catering and retail services, to lead & motivate, train and work a long side the team to provide a quality service.
Responsible for the production of high quality food / drink that meets the Trusts staffs well-being objectives.
To lead the delivery of a high quality Retail Catering Services and Patient catering. To manage the production and development of all retail food items menu and costings.
To assist planning, procure, produce and serve high quality, freshly made, nutritious and well-presented food and refreshments to meet the needs of our patients, staff and visitors in a safe and well managed environment.
To be responsible for the implementation of Food Safety and all Health and Safety legislation which is laid out in the Trust Health and Safety Manual, (COSHH, Safety Systems of Work, Risk Assessments Procedures in the selection, use and recovery of cleaning chemicals and manual handling.
Responsible to oversee the patient catering & retail payroll and deal with the payroll queries including reviewing leave and sickness records ensuring all the staff records are up to date.
To support the supervisor with the team reporting for duty in good time, clean, tidy and wearing the correct maintained uniform as supplied by the Trust, maintain a high standard of personal grooming throughout your shift, leading by example.
To lead the training of all the Special diets and allergens, support the housekeeping ward servicing staff with portion controls, food hygiene levels, food safety HACCP refreshing as and when needed.
Person Specification
Attitude, Behaviour and Value
Essential
- Customer Service Focus
- Willing and Able to take personal responsibility
- Seeks out and takes opportunities for improving the service offered
Qualifications
Essential
- Food & safety Hygiene level 3
- Educated to A Level or equivalent
Desirable
- Leadership Management level 3
Experience
Essential
- Significant experience of supervising Catering staff
- Manage a small budget of consumables or cleaning materials
- Health safety (risk assessment, SSW, COSHH, HACCP)
Desirable
SKills
Essential
- You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role
- Patient facing roles -be able to understand an individual's communication, physical & emotional needs; recognise their needs and preferences
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ashford & St. Peter's Hospitals NHS Foundation Trust
Address
Ashford Hospital
London Road
Ashford
TW15 3AA