Job summary
Salary Available Upon Request
37.5 hours a week
NORTH CARDIFF MEDICAL CENTRE
Full / Part-time (30-37.5 hours) Administrative Assistant
North Cardiff Medical Centre is a 7 partner teaching practice with almost 15,000 patients. The Practice team is focused on providing high quality primary care services.www.northcardiffmedicalcentre.co.uk
We are seeking an enthusiastic, highly motivated, flexible and well organised individual to join our administrative team.
The successful candidate will be capable of providing a comprehensive, professional and confidential administrative service to the Practice. The post entails frequent contact with patients and clinicians and attention to detail is key.
The job content includes operational and administrative support to the Practice. The successful candidate will have a good level of education, be used to dealing with work of a confidential nature, be able to use their own initiative and effectively contribute as part of a team, have excellent communication and organisational skills. Previous experience in a primary care administrative position would be a distinct advantage.
Informal enquiries most welcome. Please contact Ms Alyson Jones Practice Manager on 02920005216.
Main duties of the job
Key responsibilities
1. To provide high level administrative support to the Practice prioritising and planning workload within Practice timescales.
2. To act as a first point of contact, dealing courteously and appropriately with telephone and other enquiries.
3. To prioritise and disseminate incoming/outgoing mail (including electronic mail) ensuring efficient communication and timely onward transmission of information.
4. To assist with the production & processing of referrals, private medical reports and meeting minutes.
5. To undertake workflowing, summarising and clinical coding duties.
6. To assist with system housekeeping activities-checking read codes, data entry and tidying of electronic patient records.
7. To maintain effective systems for record keeping and filing.
8. To provide administrative support to clinical groups, including agenda preparation, minute taking and dissemination of papers accordingly.
9. To input data on standard databases/spreadsheets as required.
10. To be responsible for efficient day to day organisation of general administrative duties, including excellent standard of office practice/administrative procedures.
This job description is not an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. The post may be liable to changes dependant upon business needs
About us
North Cardiff Medical Centre is a progressive, 7 Partner, training Practice serving a patient list size of 15,500 over two sites. Our main site is a modern purpose built premises on the outskirts of Cardiff. These are just some of the advantages of working at North Cardiff Medical Centre: A medical team of 7 Partners and 4 salaried GPs A comprehensive nursing team including an Advanced Nurse Practitioner, 2 Senior Practice Nurses, Frailty Nurse and HCAs Cluster employed Clinical Pharmacist Supportive management, administration and reception teams Modern purpose built premises with excellent facilities Smaller branch surgery with in-house pharmacy Full programme of in-house education Close links with LMC and Locality GP Cluster Network Active Patient Participation Group - Winner of the 2015 National PPG Awards
Job description
Job responsibilities
We are seeking an enthusiastic, highly motivated, flexible and well organised individual to join our administrative team.
The successful candidate will be capable of providing a comprehensive, professional and confidential administrative service to the Practice. The post entails frequent contact with patients and clinicians and attention to detail is key.
The job content includes operational and administrative support to the Practice.
The successful candidate will have a good level of education, be used to dealing with work of a confidential nature, be able to use their own initiative and effectively contribute as part of a team, have excellent communication and organisational skills. Previous experience in a primary care administrative position would be a distinct advantage.
To assist the clinical team in the provision of services to patients by undertaking administrative duties in an organised and efficient manner.
The post holder will be expected to exercise a high degree of initiative and attention to detail.
Person Specification
Experience
Essential
- Previous customer service experience
- -Ability to work independently and make decisions.
- - Experience of working in a busy office in an administrative role
- - Experience and/or knowledge of medical terminology
Desirable
- Participation at team meetings
- Paper light environments
Knowledge and Skills
Essential
- Excellent organisational skills
- Ability to communicate at all levels (oral and written)
- Evidence of using own initiative in varying circumstances.
- Evidence of working to deadlines.
Desirable
- Effective analytical skills
- Ability to set up/maintain databases and spread sheets
- Attention to detail
Qualifications
Essential
- Educated to GCSE level RSA II Word Processing (part I & II) or equivalent experience IT qualification
Desirable
- Qualified medical secretary would be advantageous
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
Employer details
Employer name
GP Practice in Wales
Address
North Cardiff Medical Centre
Excalibur Drive
Thornhill
Cardiff
CF14 9BB