Job summary
As a Senior Commissioning Manager, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the ICB footprints. The post is responsible for providing professional expertise to the outcome of the business processes for the Department or Directorate. The post holder will define current processes, facilitate discussions and advise colleagues as to how best practice might be adopted in the definition of future processes, document those processes as they are agreed and oversee their delivery.
Specifically, the post holders will support the programmes of work to achieve the objectives in one of the 4 functional areas appointed to, including without limitation:
- The development and delivery of transformation programmes.
- Oversee the commissioning of relevant services.
- Effective programme management reporting to monitor and measure the localities progress.
- Identifying examples of local, national and international best practice and to ensure that the locality benefits from relevant innovations in healthcare.
- Providing expertise of best practice methodologies regulatory requirements, policy imperatives, innovation and technological developments and stakeholders knowledge.
- Working collaboratively with key stakeholders to meet the needs of the organization and its stakeholders.
Main duties of the job
Improving quality and outcomes
- To work with the ICBs to provide advice, insight and support to improving the quality, experience and outcomes for patients.
- To work collaboratively across the ICB matrix.
- To utilise local knowledge alongside national comparator data to identify opportunities to improve quality and outcomes across the portfolio of commissioned services.
- Work with the ICBs to identify opportunities to transform services to improve quality and outcomes.
Enabling patient and public involvement
- To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making of the ICB.
- To ensure all public and patient contact with the office is of the highest professional standard.
- To embed patient and public involvement within the ICB at all levels of decision making.
- To maintain the statutory requirement to involve patients in major service changes.
Promoting equality and reducing inequalities
- To uphold organisational policies and principles on the promotion of equality, diversity and inclusion.
Partnership and cross boundary working
- To operate across and within the Midlands footprint to provide leadership and develop systems.
- Working in partnership with professional bodies, the ICB footprint and to share learning, innovation and good practice.
About us
NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) is a strategic component of the Integrated Care System (ICS) across Nottingham and Nottinghamshire. We were formed with the intention to improve population health and collaborate with local partners (NHS, Local Authority and Third Sector) to deliver high quality health and social care provision to our local population.
We have accountability for the system delivery of the ICS' priorities such as improving outcomes in population health and healthcare, tackling inequalities in outcomes, experience, and access, enhancing productivity and value for money, and helping the NHS support broader social and economic development.
We seek to improve the patient experience and are committed at looking at innovative ways we can improve care and offer access and choice to our patients. Patients are at the heart of everything we do and it's important that they are involved not just in decisions about their individual care, but also in the decisions that shape the health services delivered locally. In conjunction, with patient experience and the growing demands of our population; we are facing significant financial challenge. We are required to reduce expenditure to sustainable levels (ICS 5-year strategic plan).
The ambitions are great, but so are the opportunities to be part of our new and evolving organisation, to make positive impactful change to the health and social care agenda across Nottingham and Nottinghamshire.
Job description
Job responsibilities
Operational
As a senior lead working internally and externally to deliver projects, initiatives and services to time and in a cost effective way.
To support the identification and sharing of best practice in [discipline] to support service improvement.
To operate in a highly political and sensitive environment.
Support the portfolio of programmes/projects in demonstrating value for money tracking, managing and delivering agreed benefits.
Provide specialist advice and prepare strategic reports and briefings for directors and stakeholders.
In depth analysis, interpretation and production of complex and multiple reports.
Financial and Physical Resources
Responsible for budgets/ matching the available budget to the appropriate staff resources and projects and for ensuring that the budget breaks even, co-ordinating and monitoring expenditure.
Responsible for supporting the commissioning of projects and procurement of services to support project delivery, acting in accordance with Standing Orders and Standing Financial Instruction.
Provide financial reports to Directors and the Board as required.
Financial Instructions in the discharge of this responsibility.
Constantly strive for value for money and greater efficiency in the use of budgets, and to ensure that they operate in recurrent financial balance year on year.
People Management
Responsible for the day to day range of staff management matters, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary employee relations matters.
Responsible for an individuals development on the job and team performance.
Information Management.
Develop and deliver information sharing systems.
Develop the acquisition, organisation, provision and use of knowledge and information.
Highlight exceptions and risks ensuring mitigating action is taken.
Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for the Head of Department.
Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to delivery of products and service improvement.
Analyse, interpret and present data to highlight issues, risks and support decision making.
Research and Development
Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information
Deliver projects to comply with key performance indicators, and best practice guidance.
Co-ordinate Research & Development initiatives, delegating as appropriate.
Planning and Organisation:
Ensure projects, services and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required.
Determine the strategic planning of Department or Directorate projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.
Determine the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with Service Sector priorities.
Determine short, medium and long term business plans, achieving quality outcomes.
Policy and Service Development:
Carry responsibility for developing policy and procedure within own discipline/field, including briefings, commissioning, business or resources.
Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs) which may impact within Department or Directorate.
Proposes changes to own project/service and make recommendations for other projects/service delivery.
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area
Knowledge and Experience
Essential
- Extensive knowledge of how NHS services are commissioned and procured and of workforce and challenges within the NHS, particularly GP and pharmacy primary care, dental, optometry, section 7A, as relevant to the role.
- Extensive knowledge of specialist areas acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
Skills, Capabilities and Attributes
Essential
- Highly developed communication skills with the capability to analyse, review and make sense of highly complex, sensitive or contentious information across a diverse range of subjects relevant to post portfoliolu
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
- Demonstrable experience developing, managing and motivating teams/individuals to ensure success
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals
Values and Behaviours
Essential
- Ability to operate in a value-driven style consistent with the values of the public
- Works across boundaries, looks for collective success, listens and involves
- Values diversity and difference
- Actively develops themselves and supports others
- Has a understand of and commitment to equality of opportunity and good working. Self awareness in teams of emotional intelligence, biases and personal triggers
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Nottingham and Nottinghamshire Integrated Care Board
Address
Sir John Robinson House
Arnold
NG5 6DA