Job summary
We are seeking a dedicated and organized Band 2 Administrator to join our dynamic team. As an Administrator, you will play a vital role in supporting the smooth operation of the Diabetic Eye Screening Programme. Your responsibilities will include patient administration, data entry, appointment scheduling, and providing excellent customer service to patients and healthcare professionals. Please note that some manual handling is involved in this role. The days of work will be 7.5 hours Mon, Tue, Thu and Fri 30 hours. You will be expected to cover for holidays and sickness within the admin team.
Main duties of the job
Administrative Support: Provide comprehensive administrative support to the Diabetic Eye Screening Programme team.Data Management: Accurately input and manage patient data using electronic systems.Appointment Scheduling: Coordinate and schedule patient appointments, ensuring efficient use of resources.Customer Service: Respond to patient and healthcare professional inquiries promptly and courteously.Record Keeping: Maintain and update patient records, ensuring confidentiality and compliance with data protection regulations.Communication: Liaise with healthcare providers, patients, and team members to facilitate effective service delivery.Manual Handling: Assist with the transportation and setup of equipment and materials as needed.
About us
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
The Northamptonshire Diabetic Eye Screening Programme is dedicated to preventing sight loss in people with diabetes by providing high-quality eye screening services. We are committed to excellence in patient care and aim to improve health outcomes through early detection and management of diabetic retinopathy.
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.
Job description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.
Person Specification
Qualifications
Essential
- Minimum 5 GCSEs or equivalent, including Maths and English
Desirable
- Administrative qualifications or NVQ
Skills and Experience
Essential
- Previous administrative experience, preferably within a healthcare setting.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills.
- Attention to detail and high level of accuracy in data entry.
- Ability to work independently and as part of a team.
- Understanding of patient confidentiality and data protection principles.
Desirable
- Experience with healthcare administration systems.
- Knowledge of diabetic eye screening or diabetic care services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Northamptonshire Healthcare Foundation Trust
Address
Diabetic Eye Screening, Abbey Block, Isebrook Hospital
Irthlingborough Road
Wellingborough
NN8 1LP