Job summary
An exciting opportunity has arisen for enthusiastic and motivated administrators to join our friendly Nursing Administration team in the Integrated Care Directorate at Velindre Cancer Centre on a full-time basis and part-time basis.The Nursing Administrator role is to work as a member of the nursing administration team with a focus on inpatient and day care services. The post holder will carry out reception, clerical and any relevant non-clinical duties which assist the nursing, medical staff and patients.We are therefore, seeking a skilled, reliable and highly organised individual with excellent communication and organisation skills. The post holder requires experience of Microsoft Office packages, excellent organisational abilities and the capability to work in a confidential manner are of paramount importance in this role. The ability to communicate effectively as part of a team; to work well under pressure and to prioritise the demands in a busy environment are essential.
The post holder will need to be extremely flexible as the role will involve covering different ward reception areas along with chemotherapy administration duties as and when required. The role will involve the postholder working days, evenings, weekends and bank holidays (on a rota basis).T
he ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
For further details please contact Kathryn Thomas - [email protected]
Main duties of the job
To provide reception and clerical support on the ward / unit.
To act as first point of contact for patients and relatives entering the ward / unit.
To provide assistance with general telephone enquiries and face to face callers
Act as a point of contact for the ward / unit, dealing with patient related queries in person and on the telephone ensuring that all important information is entered into the ward communication book or relayed in a timely fashion to the relevant person.
Update and maintain the Patient Administration System.
About us
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out more https://velindre.nhs.wales/
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
To act as first point of contact for patients and relatives entering the ward.
To provide reception and clerical support. The post holder will be required to cover administration staff in the absence of other staff.
To be responsible for the accurate and timely filing of documents into the Medical Records when required
To comply with all aspects of confidentiality including the Data Protection Act and the Freedom of Information Act.
To receive and direct visitors and relatives in a professional and courteous manner at all times and assist in answering queries.
Dealing with enquiries from medical staff and the public concerning patients.
To inform clinical staff as patients arrive.
Answer telephones and relay messages and enquiries in a timely manner e.g. to clinical staff.
Report maintenance problems and necessary repairs to Estates Department.
Person Specification
Qualifications and Knowledge
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Experience
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Skills and Attributes
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Other
Essential
- Meets all essential criteria as per attached job description/person specification
Desirable
- Meets all desirable criteria as per attached job description/person specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
Employer details
Employer name
Velindre University NHS Trust
Address
Velindre Cancer Centre
Velindre Road , Whitchurch
Cardiff
CF14 2TL