Job summary
As the inpatient pharmacy team, we are responsible for providing quality care to patients in wards/clinical areas well as in our inpatient pharmacy dispensary/stores. We do this through close working with the ward based multidisciplinary teams ensuring effective communication between our ward-based pharmacists/pharmacy technicians and nursing staff, doctors and other MDT members providing accurate and efficient supply of medications from inpatient pharmacy in addition to supporting with aspects of medication governance.
As the Dispensary Manager, you will be responsible for effectively managing and overseeing the pharmacy technicians, trainees, and assistants in dispensary and stores to ensure provision of an efficient, economic, and timely pharmacy led dispensary and distribution service.
Main duties of the job
The post holder will carry out the full range of duties as the Pharmacy Technician Dispensary Manager, to deliver patient focused, quality care at Newham University Hospital.The post holder will be responsible for managing the dispensary of pharmacy technicians, pre-registration trainee pharmacy technicians (PTPTs) and pharmacy assistants to ensure delivery of quality care to patients and will be responsible for organising the operational flow of the service. The post holder will also be responsible for ensuring the effective management of the dispensary and stores team by maintaining and reviewing:-Key Performance Indicators (KPIs)-Stock control and management of pharmacy medicines including controlled drugs, FP10s and other controlled stationery-Co-ordinating and acting on pharmacy specific audits-Maintaining and updating Standard Operating Procedures (SOPs) specific to areaThe post holder will work closely with the Associate Director of Pharmacy (ADoP), Deputy Head of Pharmacy (DHoP), and the Site Lead Pharmacy Technician (SLPT) to maintain high performing standards within the pharmacy dispensary. The post holder will also be expected to work with the SLPT to provide leadership to the stores area.2.Key
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below
Person Specification
Experience
Essential
- Relevant post-registration experience in a hospital pharmacy department
- Experience of managing or supervising a small team of staff
- Experience of training staff including providing developmental feedback and implementing training plans
- Dispensing and accuracy checking accreditation
- Pharmacy labelling, stock control and report creation systems
- Experience of completing audits and completing improvement plans
- Use of Datix incident reporting system or equivalent
- Experience of procedure development and review
- o Experience of recruitment and selection
Desirable
- Management of staff, including experience of conducting disciplinary meetings and chairing meetings
- Leadership experience within a pharmacy service including organising a service on a day-to-day basis
- Experience of implementing change
Skills
Essential
- Excellent interpersonal skills and customer service skills
- Excellent verbal and written communication skills
- Interpret and dispense prescriptions accurately
- Organisation and prioritisation of workload and meet deadlines
- Ability to problem solve
- Able to solve difficult and ambiguous problems by advanced reasoning and sound technical judgment
- Ability to motivate self and others
- Time management skills
- Methodical attention to detail
- Good numeracy skills. Able to perform pharmaceutical calculations
- Able to turn conflict into positive outcomes
- Procedure development and review
- Design delivery of training and review
- Work accurately following agreed procedures
- IT literate and able to use Microsoft Office Programs, e.g., Excel, Word, and pharmacy computer systems
Desirable
- Has proven ability to achieve results
- Able to design delivery of training
- Training delivery and review
- Risk assessment abilities
Knowledge
Essential
- Understanding of GPhC revalidation requirements
- Knowledge of medicines management systems at ward level
- Up to date knowledge of legislation relevant to pharmacy practice, e.g., controlled drugs, Health and Safety at Work
- Understanding of stock control systems
- Knowledge of drugs, side effects and where to find further information
- Knowledge of Safe and Secure Handling of Medicines requirements
- Understanding of the importance of adherence to SOPs and legislation
- Demonstrates a good understanding of patient safety initiatives
Desirable
- Understanding of development opportunities available to pharmacy technicians
Qualifications
Essential
- Level 3 Diploma in Principles and practice for pharmacy technicians or equivalent.
- Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
- Accuracy Checking Pharmacy Technician (ACPT) qualification
- HEE LaSE Medicines Optimisation qualification or equivalent
- Practice Supervisor, Train the trainer or equivalent qualification
- ILM Level 3 Leadership and Management qualification or equivalent
Other
Essential
- DBS - Enhanced check with a check of the barred lists required as patient facing and may interact with adults / children
- Leads by example, promoting the Bart's Health and Pharmacy values
- Models, and can encourage others in being innovative in finding ways of improving the quality of services
Desirable
- Membership of the Association of Pharmacy Technicians UK (APTUK)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website .
Employer details
Employer name
Barts Health NHS Trust
Address
Newham University Hospital
London
E13 8SL