Job summary
- Macmillan Information & Support Facilitator - Band 5
- Salary £17,044 - £20,748 per annum pro rata
- Part Time - 22.5 hours per week
- Permanent
- Based at Grantham District Hospital
About the Department
The Macmillan Cancer Support Centre is located within the Outpatients Department of Grantham Hospital. We offer information & support to anyone affected by cancer - patients, families and friends. We also support other health care professionals providing them with resources. We provide Prevention & Awareness Information, Information about Cancer & Treatments, Emotional Support, and Look Good Feel Better, Referrals to Welfare Benefits, Community Nurses, Clinical Nurse Specialists, Hospice at Home and Day Therapy
An opportunity has arisen to work as a Macmillan Information & Support Facilitatormanaging the Macmillan Information & Support Centre in Grantham & District Hospital providing specialised information& supportto ensure accessibility and equality of information for all people affected by cancer living in Lincolnshire.
Main duties of the job
Main duties of the job
To ensure provision of information, emotional, practical and financial needs of any individual affected by cancer that attends or is referred to the Macmillan Cancer Information & Support Centre
Perform holistic needs assessments, and the development of individual care plans, choosing the most appropriate approach to establishing the individual information and support needs of each service user.
Provide individualised information and support (All levels of Macmillan Interventions) to clients face-to-face, written or by phone, in a format appropriate to their needs.
To plan and implement a relevant package of information and support, including written/verbal advice and supportive listening. This may include clinical information around diagnosis, treatments options and side effects in both written and verbal formats and may also involve advice on other issues such as benefits & travel.
Support the volunteers working in the centre.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Qualifications
Essential
- HCPC Registered Allied Health Professional or 1st Level Registered Nurse
- ENB 998 or equivalent teaching certificate
Desirable
- Post registration education relating to cancer nursing practice.
- Advanced Communication skills training or a willingness to undertake.
Previous Experience
Essential
- Minimum of 3 years post registration experience with recent clinical practice
- Experience of Audit
Desirable
- Previous experience of working with individuals affected by a cancer diagnosis
- Previous experience of managing volunteers
- Experience of providing information & support to patients, HCP's
Knowledge, Skills & Aptitudes
Essential
- Knowledge of cancer and its impact on the individual and their families/carers.
- An understanding of the importance of providing clear accessible information for people affected by a life limiting disease
- Good computer literacy skills
- Understanding the roles and skills of the members of the multi-disciplinary team. Ability to work collaboratively with health and social care professionals.
- Ability to engage with members of the public to provide appropriate and relevant information.
- Ability to work with emotional resilience, honesty, integrity and empathy toward others.
- Ability to work unsupervised for long periods of time using a high level of initiative
- Ability to evidence/demonstrate key values and excellent behaviours in line with the Trust framework.
Desirable
- Knowledge of Holistic Needs Assessments
- Knowledge of signposting to appropriate services
- Understanding of user involvement in developing services
- A willingness to undertake personal development.
- Experience of speaking to groups, delivering health promotion
Specific Requirements
Essential
- Ability to travel across sites
- Ability to work flexibly to meet the demands of the service
- Ability to work with constant interruptions from telephone calls and visitors coming into the Centre
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website .
Employer details
Employer name
United Lincolnshire Hospitals NHS Trust
Address
Grantham District Hospital
101 Manthorpe Road
Grantham
NG31 8DG