Job summary
An exciting opportunity has arisen for a full time Clinical Office Administrator to work in Obs and Gynae, based in the Abbey Wing at St Peter's Hospital, Chertsey.We are looking for an individual who is enthusiastic, adaptable and committed, with excellent people and communication skills, who will rise to a new challenge. The ability to work flexibly, under pressure and meeting deadlines is also necessary. A knowledge of systems such as Surrey Safe Care (Cerner), ERS and Evolve would be an advantage but not essential as training will be given. The successful candidate would be responsible for providing the admin support to the sonographers, nursing staff & clinicians with their duties and contributing to the smooth day to day running of the Early Pregnancy Unit.
For an informal discussion please contact Kudrat Kaur (Clinical Office Team Leader) on 01932 722480.
Main duties of the job
To provide clerical support to the Early Pregnancy Unit.
Close maternity pathways on badgernet and Surrey Safe Care.
Ensure any missed clinic outcomes are escalated to the relevant clinician.
Admit patients onto a virtual bedboard for outpatient procedures
Sort, distribute and prioritise incoming post using judgement and experience.
Competent use of Surrey Safe Care, badgernet and viewpoint, after training in accordance with required departmental standards of work.
Use of the Trust's Evolve system, which manages Electronic Medical Records. Preparing documents for scanning by creating appropriate cover sheets and delivering notes to the scanning department.
Liaise with all staff concerned with patient services e.g. medical, nursing, medical records, X-ray and management.
Deal with enquiries and escalate to nurse in charge as necessary.
Establish good levels of communication and liaise with administration staff, medical staff and other departments and hospitals.
Managing own workload, prioritising as necessary
Work as part of a team and assisting with the training of new and temporary staff. Providing support and advice to all immediate team members and colleagues across the Trust.
Undertake all mandatory training as required by the Trust.
To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:www.asph-careers.org
Job description
Job responsibilities
- Provide a comprehensive administrative support service to the Early Pregnancy Unit clinicians
- Be expected to organise their workload to ensure that an efficient service is provided.
- Ensure that confidentiality is maintained at all times
- Close maternity pathways on badgernet and Surrey Safe Care.
- Ensure any missed clinic outcomes are escalated to the relevant clinician.
- Admit patients onto a virtual bedboard for outpatient procedures.
- Use of the Trusts Evolve system, which manages Electronic Medical Records. Preparing documents for scanning by creating appropriate cover sheets and delivering notes to the scanning department.
- Competent use of Surrey Safe Care, badgernet and viewpoint, after training in accordance with required departmental standards of work.
- Undertake all mandatory training as required by the Trust.
- To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.
Person Specification
Qualification & Skills
Essential
- oEnglish and Maths GCSE Grade C or Equivalent. o Confident in use of computer packages such as Microsoft Office and the ability to learn new systems. oYou are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role.
Experience
Essential
- o Previous administration experience .Working in a busy office and dealing with conflicting demands.
Desirable
Attitudes,Values & Behaviour
Essential
- o Always puts patients first / customer service focus. o Willing and able to take personal responsibility. o Flexible in their attitudes and behaviours to support team working and delivery of objectives. o Treat patients, visitors, colleagues with respect
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
Employer details
Employer name
Ashford & St. Peter's Hospitals NHS Foundation Trust
Address
St. Peter's Hospital
Guildford Road
Chertsey
KT16 0PZ