Job summary
We are recruiting for a Pathology Workstream Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
Duties for this role include organising meetings, diary keeping, and liaising with technical staff. In addition this person would be involved with audits within Pathology and assisting with documentation for external quality reviews.
The Trust supports professional and personal development through experiential learning and both internal and external courses and learning opportunities.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
You will handle general telephone and email enquiries and resolving them
Sorting and distributing on incoming and outgoing mail to the relevant department
Take minutes and use audio typing for: Pathology communications meetings and any other pathology meetings as required.
Distributes meeting agendas and minutes to appropriate staff
About us
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Job description
Job responsibilities
Please see the attached Applicant information pack for further detailed information regarding this role.
Person Specification
Qualifications/Training
Essential
- Computer literacy
- Educated to GCSE level
Desirable
- Recognised secretarial qualification or equivalent
Experience
Essential
- Experience of working in an office environment in administration role
- Experience of collecting / collating / basic analysis of data
- Experience of working in the NHS or social care environment
- Experience of note-taking and transcribing minutes
- Evidence of telephone communication with members of the public
Skills/Knowledge
Essential
- Able to communicate readily at all levels and with a wide range of professional / clinical staff
- High level of interpersonal skills
- High level of personal organisational skills, including relentless level of accuracy and attention to detail
- Ability to plan and organise own workload & highlight priorities to others
- Able to work to tight deadlines, irrespective of distractions
- Practical office IT skills - Excel, Word, PowerPoint and email
Other requirements
Essential
- Resilient & relentless in completing tasks & chasing others
- Able to work independently
- Energetic, self motivated, flexible and confident
- Able to work as part of a team, committed to the provision of a high quality service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
East and North Herts NHS Trust
Address
Lister Hospital
Coreys Mill Lane
Stevenage
SG14AB