Job description

Job responsibilities

Key Responsibilities:

• To project manage and co-ordinate the delivery of personalization within the SLP Complex Care Programme so that the person has more choice and control over the services and outcomes that are set.
• To lead phase one of delivery, implementing a personal health budget process which is built upon a strength based approach, primarily based on notional budgets together with one off PHB allocation. There will be opportunities however to pilot the use of direct payments/ budgets to be held by a third party.
• To manage a small integrated team to achieve the above.
• To carry out the personalisation planning process with individuals supported by the Programme.
• To support culture change by leading training to mental health trust staff (SLP staff, care co-ordinators, staff working within the inpatient rehabilitation units), service users and providers who are commissioned by the Programme (NHS and independent inpatient rehabilitation providers, residential care, nursing and supported living providers).
• To lead and coproduce processes and paperwork in the Programme to ensure a robust governance framework is in place and that practice is transformed. This will be in the context of working within the processes of the 3 MH Trusts and local integrated care system.
• To work with commissioned placement providers to help them prepare for personal health budgets, identifying areas for input into contract management and monitoring.
• Input into the evaluation process, monitoring value for money and effectiveness in increased outcomes for service users and reduction of health inequalities.
• Work with stakeholders including relevant local authorities where appropriate to develop proposals for the future direction of the programme i.e. development of resource allocation systems, identifying other brokerage opportunities

Project Management

• To project manage the delivery of personalisation within the SLP Complex Care Programme.
• To lead phase one of delivery, implementing a personal health budget process.

This will involve:

• Leading on the development of project documentation plans with stakeholders to embed processes and support culture change ie project plans, milestones, risk log, communication plans, routine reports, evaluation
• Ensure timely and accurate information analysis

• Identifying and reporting on successes, variance and trends.
• Identifying and managing project dependencies.
• Providing timely programme progress updates on status of projects as required by the assurance system ie personalization group and Complex Care Board.

• Contribute to performance improvement, taking a lead for identified areas where agreed.

Staff Management

• Directly manage and be responsible for day to day work assigned to the Team as required.
• Lead the recruitment of team staff which will involve chairing of recruitment panels and acting as the recruiting officer.
• Undertake appraisal and personal development including progressing any disciplinary or capability issues.
• Forge close positive working relationships, in order to support an effective matrix approach, particularly with VCS colleagues in the delivery of the PHB objectives.
• Support, motivate and develop staff within the team to ensure that they are able to deliver any new responsibilities related to the personalisation process.
• Managing third parties (such as consultants/interims) to ensure deliverables are met in a timely manner and within budget.

Change management

• Lead personalisation training to internal and external colleagues to ensure a robust understanding of personalisation, personal support planning.
• Lead the development and coproduction of necessary paperwork which promotes personalisation and the implementation and evaluation of a personal health budget approach.
• Work with commissioned placement providers to help them prepare for personal health budgets ie breaking down costs into component parts, identifying where choice can be maximised.
• Forge relationships with new partners to support brokerage arrangements where needed, putting in place policies, guidelines, service level agreements where needed.

Strategic development

• To maintain a good knowledge of emerging policies from government departments in relation to personalisation
• To input into meetings, workshops as required to promote the work of the Programme and support a robust interface with partners, ensuring a seamless pathway for the service user.
• Work alongside local authority and health colleagues to look at how personalization can meetjoint needs under S.117

• To connect with stakeholders including finance, commissioning/procurement and legal to articulate the changes required in our contractual arrangements and ensure comprehensive arrangements are in place to address this shift.

• Work with stakeholders to develop proposals for the future direction of the programme i.e. development of resource allocation systems, identifying other brokerage opportunities, supporting market development
• Recommend and develop new pathways, processes, protocols and policies to support this change management work

Person Specification

Qualifications

Essential

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area
• Evidence of continued professional development

Experience

Essential

• Demonstrated experience of co-ordinating projects in complex and challenging environments
• Experience in implementing processes in personalisation and in PHBs
• Experience of working with professionals to lead and manage change
• Experience of working in collaboration with voluntary sector organisations, the public and service users in service design

Knowledge

Essential

• Understanding of the public sector, =healthcare policy and commissioning
• Knowledge and commitment to developing a personalisation and personal health budget approach.

Communication skills

Essential

• Strong verbal and written communication skills - ability to produce clear and concise written reports and deliver feedback and/or presentations to a range of stakeholders
• Proven ability to challenge and influence a range of internal and external stakeholders

Analytical skills

Essential

• Demonstrated ability to analyse and interpret quantitative and qualitative data, using this to draw robust conclusions and recommendations
• Experience of setting up and implementing internal processes and procedures

Planning skills

Essential

• Experience of managing competing priorities and working under pressure to meet deadlines
• Experience of setting up and implementing internal processes and procedures to support change management.

Equality & Diversity

Essential

• The promotion of equality of opportunity and good working relations (providing practical leadership)

Autonomy

Essential

• Experience of working on own initiative to solve problems
• Demonstrated capability to work as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .

Employer details

Employer name

South London and Maudsley NHS Foundation Trust

Address

Lambeth Hospital

108 Landor Road

London

SW9 9NU

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