Job summary
You will assist in the management and lead a team of nurses, ensuring that they carry out their duties consistent with Stockport Localities policies, procedures and thresholds. The role of the team is to ensure that the Stockport population is able to access eligible care in a safe and timely manner. This will involve managing patients, families and other stakeholder's expectations. You will be responsible for assuring that patients are receiving safe and effective care from a large range of providers under a variety of contracts and agreements.
You will support and manage the Nurse Assessorteam working with both adults and children who are eligible for NHS provision of Continuing Healthcare and NHS Funded Nursing care. This role will be responsible for ensuring Stockport Locality provides equitable and safe, robust packages of care. To support this management role, the person must hold an appropriate nursing or professional qualification. They will need to have experience of managing a team, being able to actively work independently and to make judgements and recommendations to the executive team in line with operational policies.
Main duties of the job
KEY DUTIES AND RESPONSIBILITIES
- The post holder will be required to manage relationships with the Clinical Nurse Assessors, maintain networks internally and externally.
- The post holder will be required to communicate both highly complex and sensitive information internally and externally.
- Actas a role model to the team of Continuing and Complex healthcare Nurses.
- Maintains relationships with providers, other commissioners and other agencies often when communicating sensitive issues or in pressured environments. Uses these relationships to ensure the provision of high-quality care for Stockport patients.
- Has the ability to persuade board members and senior managers of the importance of the programme and to negotiate and motivate stakeholders.
- Participates in relevant internal and external working groups, services and initiatives to provide information and expertise to a range of providers.
About us
NHS Greater Manchester Integrated Care
Integrated Care Systems (ICSs) are partnerships of health and care organisations that come together to plan and deliver joined up services and to improve the health and wellbeing of people who live and work in their area. Their purpose is to improve outcomes in population health and healthcare; tackle inequalities in outcomes, experience, and access; enhance productivity and value for money and support broader social and economic development in their area efficiency. This will be delivered in neighbourhood, place, combinations of places and GM system.
Our NHS People Promise
Our NHS People Promise - the promise we must all make to each other, to work together to improve the experience of working in the NHS for everyone. Like many other employers, NHS GM currently has evidence of unwarranted inequalities in the workforce, most notably in relation to minoritised ethnic, female and\or disabled staff and their intersectionality. As a result, we will use positive action measures to bring benefits to our organisation, including a wider pool of talented, skilled and experienced people from which to recruit and a better understanding of the needs of a more diverse range of customers
Job description
Job responsibilities
COMMUNICATION
- Developed communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS)
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Ability to use informed persuasion to influence others.
- Experience of leading presentations to a varied group of internal and external stakeholders
INFORMATION RESOURCES, ANALYSIS AND DECISION MAKING
- Develop the acquisition, organisation, provision, and use of knowledge and information.
- Evaluate existing recording systems and seek modernisation and continuous improvement.
- Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for the Head of Department.
- Provides specialist advice, support and guidance to staff, managers and clinical leads from a wide range of organisations on the subject of Continuing and Complex Health care.
- Responsible for the day-to-day staff management, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary processes such as grievance and disciplinary matters.
- Responsible for an individuals development performance management. Work in conjunction with line managers and other managers to assess and manage confidential information about an individuals performance and capability development.
- Be responsible for the day-to-day running, maintaining a quality service through regular communication and liaison with theLead Nurses & Nurse Assessors
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Ability to understand a broad range of highly complex information quickly and make decisions where opinions differ/no obvious solution.
- Strategic thinking ability to anticipate and resolve problems before they arise
PLANNING & ORGANISATION
- Ensure projects and initiatives are delivered on time to quality standards and in a cost effective manner, adjusting plans as required.
- Determine short, medium and long term business plans, achieving quality outcomes.
- Develop and support a system wide Continuing and complex healthcare training and awareness programme.
- Evidence of planning and delivering work and projects and services on time.
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Experience of setting up and implementing internal processes and procedures
- Experience of identifying and interpreting National policy and of researching best practice, interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform
PATIENT/CLIENT CARE
- Oversight of the consistent application of the National Framework and its eligibility decisions for NHS Continuing Healthcare, Children's Continuing Care and Funded Nursing Care.
- Act as an expert resource in relation to responsible service areas
- Assist, advise, challenge on the commissioning of high cost and high risk commissioned packages.
- Oversight and support to the team in relation to legal proceedings (e,g Court Of Protection hearings, Coroners Court).
- Oversight and support to the team regarding the implementation of PHBs within the locality team.
- To adhere to N.M.C. professional conduct.
POLICY & SERVICE DEVELOPMENT
To carry responsibility for developing policy and procedure in the area the job holder is currently working on at a point in time, including briefings, commissioning, business or resources.
FINANCIAL & PHYSICAL RESOURCES
- Responsible for managing the available resources for the relevant work streams, ensuring appropriate allocation of staff resources, identifying departmental pressures and gaps in the current provision and working to provide solutions.
- Contribute and influence new initiatives at a local and strategic level.
- Support the provision of financial/workload reports to Directors and the Board, as required.
- Identifies opportunities to release resources through the development of quality, innovation, productivity and prevention plans.
- Provide advice and prepare strategic reports and briefings for the Head of the Department when requested.
- The post holder will be responsible for having an overview of commissioning arrangements and monitor expenditure.
PEOPLE MANAGEMENT
- Responsible for the day-to-day staff management, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary processes such as grievance and disciplinary matters.
- Responsible for an individuals development performance management. Work in conjunction with line managers and other managers to assess and manage confidential information about an individuals performance and capability development.
- Be responsible for the day-to-day running, maintaining a quality service through regular communication and liaison with the Clinical Lead Nurses & Nurse Assessors.
- Ability to implement and manage systems and processes within a department.
- Experience of managing a health care team.
RESEARCH, DEVELOPMENT & AUDIT
- To carry responsibility for developing policy and procedure in the area the job holder is currently working on at a point in time, including briefings, commissioning, business or resources.
- Maintaining accurate records in order to keep an up to date account of patients care needs and reduce the risk of errors.
- All employees have a responsibility to protect and safeguard vulnerable individuals at risk (whether children or adults). They must be aware of local child and adult protection procedures and who to contact within the Locality for further advice. All employees are required to attend safeguarding awareness training and to undertake additional training appropriate to their role.
- Undergo such training as may be required by the Continuing and Complex Healthcare Department to ensure competence in the role.
- Demonstrate awareness of professional responsibilities by reading current, relevant literature and by taking up opportunities for personal and professional development, in order to meet the requirements to maintain registration to practice.
- Participate in and encourage others participation in the clinical supervision programme.
- Act as a clinical resource for other team members & provide ongoing support & mentorship to new and developing staff.
- Participates in annual objective setting and performance review to understand how own role and objectives are linked to team, directorate and corporate objectives.
Person Specification
Qulification
Essential
- In date Nursing and Midwifery registration.
- Educated to Masters level or equivalent level Experience of working at a senior level in specialist area
Knowledge & Skills
Essential
- Extensive knowledge of NHS Continuing Healthcare, Children's Continuing Care and Complex health
- Understanding of the background to and strategic aims of CHC and budgetary impact
- Significant experience of successfully operating in a politically sensitive environment
- Sound Knowledge of all NHS Funding Steams for individuals. Mental health capacity Act /DOLs and section 117
- The ability to influence and negotiate within the local health & social care economy
- Effective team leadership
- Identifying innovation & Implementing change
Desirable
- Good knowledge of the wider commissioning relationship with Individualised Commissioning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website .
Employer details
Employer name
NHS Greater Manchester Integrated Care
Address
Stopford House
Piccadilly
Stockport
SK1 3XE