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Organisational Development Programme Lead

East of England, East of England

Permanent

£35,392 to £42,618

Doctor - Other

Job summary

The Organisational development service is looking for a highly motivated applicant who is confident working in a highly adaptive environment and is comfortable as a lone worker. The work will be primarily to support the role out of our leadership development offer. This includes supporting coordination of our offers and to support design and delivery of both our leadership and management training. Additionally you will be working with OD colleagues on our culture development and team development work such embedding our new values and behaviours across the organisation and supporting facilitation and coaching of teams undergoing team development. This role requires a high level of self awareness and emotional intelligence in order to offer a quality service to leaders across the organisation in what is often a challenging environment.

Whilst not essential experience of delivering education and/or specific leadership development is highly desired.

Inclusive Recruitment

We are actively seeking candidates with diverse lived experiences, backgrounds and ways of thinking or seeing the world. We work in ways that adapt to the needs of a diverse workforce making necessary adjustments to maximise people's potential at work.

We therefore actively encourage and welcome applications from staff who define as BAME, BME, People of Colour and or who define as Disabled or having a long-term condition

Main duties of the job

We are looking for a candidate with experience in the design and delivery of high quality evidenced based leadership development. This will be to support the delivery of large scale leadership development offers across the organisation.

Additionally the role will support organisational development initiatives and team interventions that enable leaders and teams at NUH to achieve their full potential, creating compassionate and inclusive cultures and delivery of high quality care.

The role is approximately 60% leadership development and 20% team development 10% culture development (OD initiatives and interventions that support team development). The above is for guidance only and is likely to change over time.

This is both a challenging and exciting time to be joining NUH and the OD team. There are lots of opportunity and support to develop as you join an excellent team of experienced Culture and leadership colleagues delivering high quality services.

You will be required to work flexibly and with agility across the Trust and external sites as needed, with a base at the City Campus. Currently there is a degree of hybrid (home and office based) working.

In addition to the above summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.

About us

The Organisational Development team is a small team which has expanded over the last year to help us support the Trust's ambitious Culture and Leadership aspirations, which is the key focus of our work.

Wework with individuals, teams and specialties who want to achieve a positive shift in the performance of their people, their systems and processes to positively impact staff and patient experience.

The team is highly supportive of each other, inclusive and use latest team effectiveness practices. We ensure we make time to regularly connect in through weekly virtual huddles and regular team meetings. The pace and breadth of our work would really suit energised candidates who are looking for an exciting stretch to their skills and future portfolio.

Nottingham University Hospitals (NUH) was established in 2006 and we are one of the biggest and busiest NHS Trusts in the country and provide services to over 2.5 million residents of Nottingham.

NUH has an excellent national and international reputation for the quality of their patient care and for their research, education and innovation. They have strong links to the University of Nottingham, Nottingham Trent University and Loughborough University. This allows for the provision of excellent training and education for their students, as well as being a major research organisation.

Job description

Job responsibilities

KEY JOB RESPONSIBILITIES

Change Management

Provide complex, sensitive and/or contentious Organisational Development interventions throughout the Trust, working in partnership with colleagues across the Trust including Learning and Development, Service Improvement and Communications and Engagement as necessary

Apply specialist knowledge in the design and delivery of interventions to improve individual, team, organisational or system performance and better enable staff to deliver caring, safe and thoughtful care to patients

Analyse and interpret complex data in the monitoring and evaluation of individual, team and organisational performance using a range of data sources

Provide a consultancy support service that both meets client requirements and supports the organisational transformation change framework

Propose policy and service changes for own areas of responsibility and beyond; help with the planning and implementation of programmes of continuous improvement for individuals, teams, specialities, directorates and groups as required

Develop policies and protocols for the evaluation of intervention outcomes and processes and the dissemination of learning for benefit of others including those involved or affected by other programmes of work

Plan and organise for the identification of short, medium and longer term people and organisational development needs

Manage the provision and receipt of complex, sensitive and contentious information within, between and across key stakeholder groups, including where there are barriers to acceptance and hostility to change

Deliver training and other developmental interventions to improve people and service performance and utilise appropriate measures to assess and evaluate outputs and outcomes

Develop contacts and networks to share learning and exchange knowledge within the Trust

Represent the Learning and Organisational team and/or Human Resources department on issues related to organisational development across the Trust

Develop and apply challenge to existing practices and work with L&OD colleagues to ensure progressive solutions that take into account models of best practice and achieve the best use of resources

Develop and apply presentation, facilitation and specialist training and development knowledge and skills and work with OD colleagues, as necessary to inform and engage Trust staff

Develop, design and manage events for staff from different professions and staff groups to ensure full understanding and engagement in the organisational development agenda

Manage elements of projects, as agreed.

Contribute to the management of budgets and resources for project elements

Professionalism

Work under the support and guidance from senior team members and colleagues. Be aware of own personal and professional limitations and seek advice or support when required. Provide support and guidance to staff across the workstreams

Operate within the Trust and departments health and safety policies and procedures at all times

Undertake any other duties relevant to this position deemed necessary by the line manager in line with changing practice and service needs

GENERAL DUTIES

In addition to the key job responsibilities detailed in this job description all employees at Nottingham University Hospitals NHS Trust are expected to comply with the general duties detailed below:

Infection Control

To maintain a clean, safe environment, ensuring adherence to the Trusts standards of cleanliness, hygiene and infection control.

For senior/clinical managers the following statement must also be included

The post holder is accountable for minimising the risks of infections and for the implementation of the Code of Practice for the Prevention and Control of Healthcare Associated Infections as outlined in the Health Act 2006. This includes receiving assurance of risk and embedding evidence based practice into daily routines of all staff.

Safeguarding children, young people and vulnerable adults

Nottingham University Hospitals is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff and volunteers are therefore expected to behave in such a way that supports this commitment.

Information Governance

All staff have an individual responsibility for creating accurate records of their work and for making entries into and managing all NHS records effectively in line with the Health Record Keeping Policy and other Health Records and Corporate Records Management policies and procedures in order to meet the Trusts legal, regulatory and accountability requirements.

Health and Safety

To take reasonable care to prevent injury to themselves or others who may be affected by their acts or omissions.

To co-operate fully in discharging the Trust policies and procedures with regard to health and safety matters.

To immediately report to their manager any shortcomings in health and safety procedures and practice.

To report any accidents or dangerous incidents to their immediate manager and safety representative as early as possible and submit a completed accident/incident form.

To use protective clothing and equipment where provided.

Whilst the aim of the Trust is to promote a co-operative and constructive view of health and safety concerns in the organisation, all staff must be aware that a willful or irresponsible disregard for safety matters may give rise to disciplinary proceedings.

Governance

To actively participate in governance activities to ensure that the highest standards of care and business conduct are achieved.

Health and Wellbeing

Employees are expected to take all reasonable steps to look after both their physical health and mental health. To support employees to achieve this NUH offers a wide range of health and wellbeing activities and interventions. The full programme can be viewed at on the staff intranet.

Line managers are expected to encourage and support staff to look after their health and wellbeing, including the release of staff to attend health and wellbeing activities and interventions.

General Policies Procedures and Practices

To comply with all Trust policies, procedures and practices and to be responsible for keeping up to date with any changes to these.

WORKING CONDITIONS

This role will involve traveling between sites mostly during office hours however there maybe the need to work off site and hours that suit the needs of the organisation and colleagues within the organisation.

JOB REVISION

This job description should be regarded as a guide to the duties required and is not definitive or restrictive in any way. The duties of the post may be varied from time to time in response to changing circumstances. This job description does not form part of the contract of employment.

Service Review

A strategic review of all Trust services is taking place, as a result of which some services, or parts of some services, may transfer from one campus to the other. This will be decided in accordance with the most appropriate way to provide the best healthcare for patients in the future and all staff will be fully consulted on about the impact of any such decisions.

Job description reviewed by: Organisational Development Senior Team

Date: July, 2022

Person Specification

Training & Qualifications

Essential

  • Educated to degree level or equivalent experience or training
  • Post Graduate level training, professional accreditation or qualification (e.g. CIPD, IOC,)

Desirable

  • Psychometric test use e.g. MBTI, SHL
  • Change Management
  • Coaching
  • Organisational Development experience

Experience

Essential

  • Specialist knowledge of underpinning theory of complex organisational change programmes
  • Experience of working on complex change programmes where specialist knowledge and underpinning theory was applied in a number of different areas or procedures
  • Design and delivery of organisational development programmes
  • Specialist knowledge of human and organisational dimensions of change, learning and development
  • Extensive knowledge of management and leadership theory and best practice
  • Experience of using a range of tools and techniques (process and behavioural) for working with teams and individuals with specialist knowledge and professional accreditation as appropriate
  • Managing and evaluating learning and organisational development programmes designed to improve the learning culture of the organisation

Desirable

  • Data analysis and performance improvement monitoring
  • The current NHS agenda and where organisational development can be used to effect positive outcomes for patients and staff

Communication and relationship skills

Essential

  • Excellent written and verbal communication skills
  • Good relationship building skills
  • Balance of support and challenge skills and behaviours
  • Presentation skills
  • Facilitation skills
  • Comfortable in situations where conflict, ambiguity, difficult issues arise

Analytical and Judgement skills

Essential

  • Good critical reasoning skills
  • Business aware
  • Solution oriented
  • Sensitive to political and clinical demands
  • Enables good positive thinking in self and others
  • Emotionally aware
  • Can use intuition

Planning and organisation skills

Essential

  • Well organised
  • Good planning skills
  • Basic Project Management skills
  • Can adapt to the needs of the situation
  • Updating and maintaining project plans

Desirable

  • Budget Management

Physical skills

Essential

  • Well developed IT skills

Commitment to Trust Values and Behaviours

Essential

  • Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham University Hospital, City Hospital campus

Hucknall Road

Nottingham

NG5 1PB


Job Ad Reference C9164-24-1615
Date Listed 24 June 2024
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