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Pharmacy Support Worker Higher Level - Dispensary

East of England, East of England

Permanent

£22,816 to £24,336

Social Worker

Job summary

We are looking for an experienced, forward thinking qualified Pharmacy Support Worker who is not afraid of change, who can "think outside the box" and who have the drive and ambition to "make a difference to patient care", to join our Pharmacy Dispensaries Team based at Peterborough City Hospital, North West Anglia Hospitals Foundation Trust.

You will help to provide an accurate and efficient service in the pharmacy dispensaries supporting the dispensing of inpatients and outpatient prescriptions. You will be highly motivated and responsible individual with a passion for customer service and teamwork.

You must have an NVQ level 2 dispensary course (including dispensary modules) or equivalent dispensing course e.g. Buttercups / NPA

Main duties of the job

To assist the Chief Pharmacist in providing comprehensive specialist pharmaceutical care and medicines management by the provision of safe, appropriate and effective clinical pharmacy services within North West Anglia NHS Foundation Trust, and areas supplied under Service Level Agreements, ensuring compliance with current medicines legislation.

To provide technical assistance and support to the pharmacy teams across the pharmacy service, ensuring a safe, accurate and timely approach in all tasks undertaken.

To support the effectiveness of the technical aspects of the medicines management service and the safe and accurate dispensing of prescriptions.

About us

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

  • Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
  • Membership of the NHS Pension Scheme:
  • Flexible working opportunities;
  • Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
  • Opportunities for career development and training to help you progress in your role;
  • Wellbeing support and activities to promote a healthy work environment;
  • Access to our in-house physiotherapy service;
  • On-site canteens offering subsidised meals;
  • Subsidised staff parking (currently free);
  • Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.

Job description

Job responsibilities

A detailed job description and person specification are attached and provide a full and comprehensive breakdown of what the job involves.

Person Specification

Qualifications

Essential

  • NVQ level 2 dispensary course (including dispensary modules) or equivalent dispensing course e.g Buttercups / NPA
  • GCSE Maths, English and Science

Experience

Essential

  • Experience in working with the public and or patients
  • Previous experience of working in community or hospital pharmacy environment
  • Dispensing of medicines
  • Dispensing controlled drugs
  • Experience of handing out of medication to patients / basic level counselling skills
  • Experience of over the counter sales of medication
  • Experience of supervising staff

Knowledge

Essential

  • Computer literate (Microsoft Word, Outlook, Excel and PowerPoint)
  • Understanding of Pharmacy stock control computer system

Desirable

  • Knowledge of Ascribe / JAC pharmacy system

Skills

Essential

  • Good customer care skills
  • Ability to work in a logical and orderly fashion, organising and prioritising workload effectively
  • Ability to work with minimal supervision, using initiative and working to departmental Standard Operating Procedures
  • Communicates effectively both verbally and in writing
  • Ability to remain calm and work effectively under pressure and to deadlines
  • Ability and willingness to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust

Address

Peterborough City Hospital

Bretton Gate

Peterborough

PE3 9GZ



Job Ad Reference C9176-24-0842
Date Listed 24 June 2024
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