Job summary
As team administrator you will undertake a wide range of administrative and secretarial duties including but not limited to; receiving of all correspondence and ensuring action is taken appropriately, processing clinical letters, reports and other correspondence as required by the team, minute taking and covering calls that come into the office. You will be expected to liaise with multi-disciplinary team members and other health professionals, GP's, Social workers, care coordinator, Service users, and other appropriate agencies. It is essential that applicants are able to work on their own initiative, demonstrate effective organisational skills, have the ability to prioritise their workload and can process enquiries in a confidential and timely manner.
Main duties of the job
An exciting opportunity has arisen for a highly motivated and experienced administrator to provide a comprehensive secretarial and administrative service to the the West Perinatal Team. In addition to administrative experience, the successful applicant must have the ability to communicate in a helpful and empathic manner with women and their families who contact the service.
The perinatal service operates Monday-Friday; 9.00am-5.00pm. The team provides a specialist perinatal mental health service for women living in Birmingham. The team offer support to women experiencing moderate to severe mental illness during the perinatal period (through pregnancy and up to 24 months post natal).
About us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.
Job description
Job responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
Person Specification
Training and Qualifications
Essential
- NVQ level II in Business Admin or equivalent, plus relevant experience, or prepared to work towards
- RSA Typing II, plus relevant administration experience, or prepared to work towards
- GCSE or equivalent in English
Desirable
- NVQ Level 3 in Business Administration or equivalent
Knowledge and Experience
Essential
- Substantive experience working in a health or equivalent environment
- Sound up to date knowledge and experienced in the use of Microsoft packages to include word, excel and outlook
- Strong, proven administrative and oranisational skills
- Working knowledge of Data Protection Act and Information Governance
Desirable
- Experience of working with those with mental health/substance misuse problem
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Birmingham and Solihull Mental Health NHS Foundation Trust
Address
Ashcroft
The Moorings
Birmingham
B18 5SD