Job summary
The role supports the business in driving transformation as well as value for money in planning, commissioning and service. The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery.
The post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the locality to commission/transform services.
Specifically, the post holders will support the programmes of work to achieve the objectives for Pharmacy, Optometry, Dentistry and GP.
The postholder will support a number of tasks in those specialist areas, including without limitation:
The development and delivery of transformation programmes.
Oversee the commissioning of relevant services.
Effective programme management reporting to monitor and measure the localities progress.
Identifying examples of local, national and international best practice and to ensure that the locality benefits from relevant innovations in healthcare.
Providing expertise of best practice methodologies regulatory requirements, policy imperatives, innovation and technological developments and stakeholders knowledge.
Working collaboratively with key stakeholders to meet the needs of the organisation and its stakeholders.
Main duties of the job
Improving quality and outcomes
To work with the ICBs to provide advice, insight and support to improving the quality, experience and outcomes for patients.
To work collaboratively across the ICB matrix.
To utilise local knowledge alongside national comparator data to identify opportunities to improve quality and outcomes across the portfolio of commissioned services.
Work with the ICBs to identify opportunities to transform services to improve quality and outcomes.
Enabling patient and public involvement
To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making of the ICB.
To ensure all public and patient contact with the office is of the highest professional standard.
To embed patient and public involvement within the ICB at all levels of decision making.
To maintain the statutory requirement to involve patients in major service changes.
Promoting equality and reducing inequalities
To uphold organisational policies and principles on the promotion of equality, diversity and inclusion.
To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensure we meet our duty to uphold and promote equality
f conduct at all times.
About us
NHS Nottingham and Nottinghamshire Integrated Care Board (ICB) is a strategic component of the Integrated Care System (ICS) across Nottingham and Nottinghamshire. We were formed with the intention to improve population health and collaborate with local partners (NHS, Local Authority and Third Sector) to deliver high quality health and social care provision to our local population.
We have accountability for the system delivery of the ICS' priorities such as improving outcomes in population health and healthcare, tackling inequalities in outcomes, experience, and access, enhancing productivity and value for money, and helping the NHS support broader social and economic development.
We seek to improve the patient experience and are committed at looking at innovative ways we can improve care and offer access and choice to our patients. Patients are at the heart of everything we do and it's important that they are involved not just in decisions about their individual care, but also in the decisions that shape the health services delivered locally. In conjunction, with patient experience and the growing demands of our population; we are facing significant financial challenge. We are required to reduce expenditure to sustainable levels (ICS 5-year strategic plan).
The ambitions are great, but so are the opportunities to be part of our new and evolving organisation, to make positive impactful change to the health and social care agenda across Nottingham and Nottinghamshire.
Job description
Job responsibilities
Operational
To oversee team members to deliver requirements listed above and engage and liaise with key stakeholders, in particular;
To support the delivery of day to day activities, projects and programmes
To manage team and drive delivery of a range of business initiatives and projects
To operate in a highly political and sensitive environment
Support the portfolio of initiatives in demonstrating value for money for the current spend
To monitor, interpret and quality assure progress against deliverables to NHS England and NHS Improvement that often require adjustments specifically in relation to the complex corporate business agenda, strategic objectives and the business planning process
To develop business plans and provide expert strategic and policy advice and guidance on all areas of the Commissioning portfolio
Project Management
Lead the team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues and dependencies, considering best practice and current options and ultimately making decisions in the best interest of the project.
Pro-actively manage stakeholders, respond to and resolve conflict when this arises through facilitation or other appropriate mechanisms.
Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resources.
Demonstrate effective stakeholder management.
Support other project managers as and when required.
Take into account the impact of any change the projects will have on the business and oversee handover of any products to ensure full ownership and buy-in within the business Advocate the projects at senior and executive levels and ensure active engagement and sponsorship within NHS as a whole.
Ensure that the projects maintain business focus, have clear authority and that the context, including risks, is actively managed in alignment with the strategic priorities of NHS.
Financial and Physical Resources
Act in a way that is compliant with Standing Orders and Standing Financial Instructions in the discharge of budget management responsibilities, monitor expenditure on a regular basis.
Budget holder for assigned function/team, budget setting with the Head of Department. Responsible for ongoing monitoring of expenditure against budget and ensuring the appropriate documentation is available for scrutiny.
Identify products, equipment, services and facilities for assigned activities, achieving stakeholder buy-in as required. Placing orders and signing invoices.
Responsible for making recommendations, providing advice and able to prepare strategic reports/briefings for the Head of Department, and relevant forums.
People Management
Directly manages the team of staff, responsible for day to day work assigned to Team.
Responsible for recruitment and selection.
Responsible for undertaking appraisal and personal development and managing any employee relations issues.
Forge close positive working relationships, in order to support an effective matrix approach to achieve NHS objectives.
To support, motivate and develop people within the team.
Managing third parties (such as consultants/interims) to ensure deliverables are met in a timely manner and within budget.
Information Management.
Drafting detailed reports summarising status on issues, appraising outcomes, and providing progress reports for the Head of Department.
Collate as required, a range of information and lead appropriate analysis to develop robust business cases and contribute to project products.
Analyse, interpret and present data to highlight issues, risks and support decision making.
Policy and Service Development
Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs) which may impact service
Proposes changes to own function making recommendations for other service delivery.
The post holder will need to maintain a good knowledge of emerging policies from government departments for example pensions, change management, constitution.
Research and Development
Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information
Co-ordinating Research & Development initiatives, delegating as appropriate.
Planning and Organisation
Contribute to the strategic planning of team projects, identifying interdependencies across projects/functions, potential impacts on the wider organisation, resource requirements and building in contingency and adjustments as necessary.
Contribute to short, medium and long term business plans, achieving quality outcomes.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area
Knowledge and Experience
Essential
- Have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
- Experience of managing and motivating a team/virtual team and reviewing performance of the individuals.
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Ability to analyse complex facts and situations and develop a range of options
- Ability to make decisions autonomously, when required, on difficult and contentious issues where there may be a number of courses of action, working to tight and often changing timescales.
- Must be able to prioritise own work effectively and be able to direct activities of others.
Desirable
- Experience of identifying and interpreting national policy.
Values and Behaviours
Essential
- Ability to operate in a value-driven style consistent with the values of the public services and specifically with the new organisational values
- Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
- Actively develops themselves and supports others to do the same.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Nottingham and Nottinghamshire Integrated Care Board
Address
Sir John Robinson House
Arnold
NG5 6DA