Job summary
An opportunity has become available in our Outpatients Department for a Clinical Support Worker at Russell's Hall Hospital to support clinicians to provide a high standard of patient care, helping with all aspects of their care as well as simple admin tasks to ensure efficient running of clinics.
Cross site working is required as clinics are also held at The Guest and Corbett Outpatient Departments.1 fixed term post available.
Main duties of the job
The role will involve ensuring patients feel welcomed into clinic and ready for their appointments. To carry out basic admin tasks to support clinicians such as booking patients in and out of the clinics, photocopying, making up clinic packs. To do clinical observations of patients prior to their appointments as required eg height, weight, ECGs, BP, test urine. To communicate effectively with other members of the health care team, patients and relatives. To recognise and report to clinicians any concerns or changes in the patient's condition.
The post holder will be expected along with other team members to ensure all equipment is cleaned on a daily basis as necessary adhering to the Trust Infection Control Policy.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what's available for you here at The Dudley Group.
We are committed to home life balance through flexible working and making reasonable adjustments where possible
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications
Essential
- NVQ level II in Health and Social Care or equivalent experience
- 5 GCSE'S Grade C or above including Maths and English (or equivalent)
Experience
Essential
- Experience of caring for people
Desirable
- Experience of working in an outpatient environment
Skills
Essential
- oCommitment and motivation to deliver a quality service
- Computer literate with the ability to work in different computer applications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
Employer details
Employer name
The Dudley Group NHS Foundation Trust
Address
Russell Hall Hospital
Pensnett
Dudley
DY1 2HQ