Job summary
We are pleased to offer an exciting role to work as part of the team administration support for the Oxleas Greenwich Podiatry Team.
The Podiatry Service is very busy so an experienced, proactive and enthusiastic person is needed to assist with the smooth running of the service.
This is a part time post, and a job share would be considered.
Main duties of the job
To provide an integrated and comprehensive administration role supporting the Greenwich Community Podiatry Team.
The post will include the organisation of clinics, booking patient appointments, sending letters to patients and GP's alongside other ad hoc tasks.
A clear polite telephone manner is essential.
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
- We Care
Job description
Job responsibilities
- Processing new referrals and information, recording of appropriate data using the Oxleas RiO electronic system to its full functionality for the service.
- Implement and maintain effective filing systems, ensuring that service user records are kept safe, confidential, up to date and accessible.
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Respond to incoming calls and deal with enquiries in accordance with management procedures. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant discipline/clinician. Use initiative in finding appropriate clinician for advice if required staff member is absent.
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To liaise with internal and external agencies, for example IT, on behalf of the team to facilitate the resolution of problems in relation to equipment used by the team (eg, telephone, computer, printer and internet access etc).
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Undertake administrative duties to support clinicians including ordering of stock.
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Provide administrative support to clinical meetings such as compiling timetable, sending invitations, minute taking and updating electronic clinical records (RiO).
Person Specification
Education/qualifications
Essential
Desirable
- Evidence of development/courses
Experience
Essential
- 1 year experience in NHS, social care or equivalent
- NHS experience
Desirable
- Experience working with the public
skills
Essential
- Use of NHS IT record keeping systems including RIO, Excel and word
- Ability to make appointments
- Processing referrals
Desirable
- Communication skills - evidence of speaking with the public
- Admin skills - word processing, excel spreadsheets, data input
- Use of other IT systems including E-roster, E-procurement, Docman
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
Employer details
Employer name
Oxleas NHS Foundation Trust
Address
Bungalow 4
Wensley Close
Eltham
SE9 5AD