Job summary
Interviews will be held on 05 July 2024.
The post is based at Britwell Health Clinic, in Slough, which is a quiet part of Slough, but which gives quick access to the main areas as well the neighbouring localities.
The ideal candidate will be someone who truly values the opportunities that the mental health professionals have in assisting people going through difficult times in their lives. They will be passionate about helping people with Serious Mental illness.
These posts offer the ability to work flexibly at hours that suit you. Whilst there is an expectation to cover night shifts, these will be scheduled to meet your needs.
The team is very supportive with many very experienced practitioners from different clinical backgrounds.
Main duties of the job
The Health Advisor will be a key individual within the Mental Health Urgent Care Services for Berkshire and work as part of Crisis Resolution and Home Treatment Team's Triage Team to review all referrals received by CRHTT. These referrals may be via NHS 111, patients, carers or from other teams both within and outside of the organisation.
The post holder will provide basic health advise to patients who have been identified as not requiring onward referral to the CRHTT, or other services, and support them in managing their own symptoms at home whilst working under the guidance of a registered professional.
The post holder will be responsible for the prioritisation of presenting clinical symptoms, throughout a 24 hour period. This will include the transfer of patient calls to the appropriate responders by undertaking brief clinical risk and mental state assessment, formulation and brief psychological interventions for people presenting in mental health crisis.
The post holder, working via telephone, will be responsible for validating, de-escalating crisis and coaching people in distress tolerance and emotional regulation strategies using a range of brief psychological interventions, empower patients, carers and families to manage distress and crisis effectively
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
Job description
Job responsibilities
The "must haves" for you to be considered for this role:
- Experience working on a secondary care setting or psychology background
- Compassionate and caring
- Likes working in a team
If you're someone who shares our passion for excellence and care, join us and lets be outstanding together.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Jackie Glenister on 07995013928 or email: [email protected] who'll be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person Specification
Education/Qualifications/Training
Essential
- Degree in health/social care or equivalent qualification/experience
Continuous Professional Development
Essential
Previous Experience
Essential
- Strong knowledge and understanding of the health and social care systems and operating frameworks, clinical observations and the Mental Health Act
- Previous knowledge and experience of working in a care environment, through placements in an area of discipline, with service users who have complex mental health needs
Desirable
- Experience of managing a busy caseload or service users with a range of mental health conditions and intervention needs
- Experience of working efficiently in a multi-disciplinary team and multi-agency environment
- Previous work experience within mental health urgent care services
Knowledge, Skills & Abilities
Essential
- Effective and competent interpersonal, influencing, communication, observation and reporting skills
- Strong organisational skills and the ability to analyse situations and make the right decisions
- Ability to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
- Ability to cope in a pressurised environment and apply practical problem solving skills in everyday situations
- Competent IT skills and the ability to navigate around various systems and software packages
- Ability to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
- Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
Britwell Health Clinic
Wentworth Avenue
Slough
SL2 2DH