Job description

Job responsibilities

Key Job Specific Responsibilities

• COMMUNICATION SKILLS:

  • Communicate professionally and effectively with network members, the general public and all internal and external agencies both verbally and non-verbally in a timely manner.

  • Ensure diplomacy, empathy and confidentiality when dealing with distressed patients/parents/carers.

  • Liaise with clinical and non-clinical staff to resolve any issues that may arise, to the mutual benefit of all concerned.

  ANALYSIS AND JUDGEMENT SKILLS:

  • Typing of minutes of meetings and general departmental correspondence when required and within locally agreed timescales.

  • Work flexibly to ensure the needs of the service are met at all times.

  • Support Clinicians in identifying how data can be captured and managed securely in line with the Information Governance and Data Quality Policies.

  PLANNING AND ORGANISATIONAL SKILLS:

  • Undertake a key role in ensuring the delivery of a high quality administration support

  • Co-ordinate investigations and follow up on network actions. Establish a clear audit trail to ensure actions have been dealt with.

  • Have a clear understanding of current Government and locally agreed targets, ensuring key performance indicators are achieved by working in conjunction with the clinical and management teams.

  • Support the day to day organisation of the NWNODN Team by managing diaries, co-ordinating meetings, ensuring appropriate documentation available for meetings/lectures, preparation of documents/presentations, attending meetings to take minutes and typing of agendas/minutes.

  Please see attached Job Description for detailed Responsibilities

Person Specification

Education and Training

Essential

• BTEC or equivalent level of knowledge on a range of Trust policies and management procedures, requiring experience or ongoing further development/ training, e.g. Team Leading & Management

Desirable

• Audio typing and word processing skills at 60wpm, Administration or RSA level III qualification or equivalent.

Experience

Essential

• Previous experience in administrative role

Desirable

• Event co-ordination

Knowledge

Essential

• Use of Office systems

Skills

Essential

• Ability to plan, organise, direct and coordinate administrative tasks
• Ability to work without direct supervision
• Demonstrate the ability to organize own duties and prioritize tasks within a busy team environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .

Employer details

Employer name

Alder Hey Children's NHS Foundation Trust

Address

Alder Hey Children's NHS Foundation Trust

Eaton Road

Liverpool

L12 2AP

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