An exciting opportunity has arisen within the South West
Primary Care Commissioning Dental Team.
We are looking to recruit a Band 8b Programme Manager
(Primary Care Dental Recovery), working as part of the primary care team
within the South West Collaborative Commissioning Hub, which is part of NHS
Somerset Integrated Care Board (ICB).
The Hub supports the 7 ICBs in the South West region with
delivering their delegated responsibilities of commissioning primary care
services. The team is responsible for working with ICBs to support the
commissioning and contract management of:
The Hub function includes engaging with ICBs and key local
system stakeholders, to ensure commissioned services are responsive to
evidenced local need and are in-line with national commissioning guides and ICB
commissioning priorities.
Alongside this work, the team are responsible for
supporting ICBs in the transformation of the primary care services listed
above. The team also works alongside ICBs to support the transformation
programme on General Medical Services (General Practice). This role is focussed
on supporting the Dental Recovery Programme.
You will manage a
portfolio of dental programmes and will be responsible for the development of
effective working relationships at a senior level with ICBs, contractors, and a
range of partners and stakeholders.
This role is focused on delivery of the Dental
Recovery Programme, and the postholder will:
Be
responsible for managing a portfolio of primary care programmes working closely
with ICBs and NHS England South-West.
Use
knowledge of commissioning and programme management to inform effective
implementation of transformation and commissioning development.
Enable
and support the delivery of primary care transformation programmes.
Develop
effective working relationships at senior level between commissioning,
information governance, performance management, service development, finance,
and clinical governance, to ensure the implications of commissioning programme
decision are appropriately reflected in primary care commissioning agreements.
The role supports the business in driving
transformation as well as value for money in planning and commissioning. The
role is designed to build a combination of subject matter expertise and
programme skills, and to support a partnership working approach with ICBs and
NHSE.
NHS Somerset
Integrated Care Board (ICB), known as NHS Somerset is the statutory NHS
organisation responsible for implementing a health and care strategy developed
by the Integrated Care Partnership.
NHS
Somerset consists of approx. 360 staff, across 8 directorates, with multiple
teams within each directorate.
We
encourage applications from people of all backgrounds and welcome applications
from underrepresented groups. When recruiting, we are committed to equality of
opportunity for all. We believe that the best organisations are those that
reflect the communities they serve.
We
offer flexible working from your first day of employment and we also have an
agile approach to home / office-based working. Please note that elements of the
role may require you to travel to other locations to attend in-person meetings
and meet the needs of the service. Please consider this before applying.
Job
Share and Secondment opportunities will be considered. If you are seeking an internal or external secondment, please obtain
permission from your Line Manager and / or seek advice from your HR team before
applying, to avoid disappointment.
NHS
Somerset offers an excellent pension scheme and generous annual leave
entitlement.
Please
read the attached documents / visit the links listed before applying.
Thank
you for your interest.
Job description
Job responsibilities
Purpose
of the role
The Primary Care Team works within the
South West Collaborative Commissioning Hub and supports the 7 Integrated Care
Board (ICBs) in the South West region with delivering their delegated
responsibilities of commissioning primary care services. The team is
responsible for working with ICBs to support the commissioning and contract
management of:
Primary
and Secondary Care Dental Services
Community
Pharmacy
Dispensing
Practices
Community
Opticians
About the role
This role is focused on the delivery of the
Dental Recovery Programme. The role will:
Be responsible for managing a
portfolio of primary care programmes working closely with ICBs and NHS England
South-West.
Use
knowledge of commissioning and programme management to
inform effective implementation of transformation and commissioning development.
Enable and support the delivery
of primary care transformation programmes.
Develop effective working
relationships at senior level between commissioning, information governance,
performance management, service development, finance, and clinical governance,
to ensure the implications of commissioning programme decision are
appropriately reflected in primary care commissioning agreements.
Interpret and implement complex
national guidance, ensuring local policies and guidelines deliver these as
appropriate.
Support the development of
service specifications and the development and redesign of care pathways, to
ensure commissioned services provide quality and value for money.
Manage budgetary implications
of activity.
Work to avoid destabilisation
of business as usual.
Manage and actively promote
relationships with key stakeholders at a senior level.
As a Primary Care
Programme Manager, the post holder will work as part of a dynamic team, delivering
an effective service supporting managers and staff across the Hub, ICBs, NHSE, and
the wider South West.
The
role supports the business in driving transformation as well as value for money
in planning and commissioning. The role is designed to build a combination of
subject matter expertise and programme skills, and to support a partnership
working approach with ICBs and NHSE.
Key Job Specifics and responsibilities
Improving quality and outcomes
To support the delivery of
primary care, including managing programmes, identifying needs, planning, contracting,
development, assurance and interventions in relation to services.
Ensure contract and
commissioning mechanisms are used effectively, to enable the performance
management of delivery and to ensure improvements in outcomes and quality.
To work collaboratively across
the South West Collaborative Commissioning Hub matrix at a senior level,
supporting ICBs with the delivery of their delegated commissioning priorities.
Enabling patient and public involvement
To act as a champion for
patients and their interests and involve the public and patients in policy
development and decision-making.
To ensure all public and
patient contact with the office is of highest professional standard.
To embed patient and public
involvement within the South West Collaborative Commissioning Hub matrix at all
levels in line with statutory duties
Promoting equality and reducing
inequalities
To uphold organisational
policies and principles on the promotion of equality.
To create an inclusive working
environment where diversity is valued, everyone can contribute, and everyday
action ensures we meet our duty to uphold and promote equality.
Partnership and cross boundary working
To work effectively with key
stakeholders across the area.
To work in partnership with
ICBs, PHE, Local Authorities, Regional and National Teams, to the national
commissioning framework and arrangements, to secure the provision of high
quality and effective health services,
To work closely with PHE and
ensure public health advice is sought, as appropriate.
To develop effective working
relationships with partners and ensure the consistent use of policies and
procedures.
Leadership for transformational change
To model a collaborative and
influencing style of working, negotiating with others to achieve the best
outcomes.
To embed this approach to
transformational change across the Collaborative Commissioning Hub.
Using insight and evidence for
improvement
To make best use of relevant
evidence, to support improvement across all areas of commissioning
responsibility.
To contribute to the delivery
of systems that clearly identify the level of expected performance, monitor
performance and where necessary take appropriate action to address unwarranted
variation or poor performance.
To contribute to the
development of a learning culture, that encourages the use of initiative and
innovation, and supports personal and team development, through team and
individual performance appraisal/review, evaluation and evidence-based examples
of best practice.
To encourage innovation that
supports the NHS values, cultures and contributes to future successes.
Developing an excellent organisation
To ensure health, safety, and
wellbeing of all staff within the department.
To ensure compliance with all
confidentiality and governance requirements within the department.
To always adhere to the NHS
Managers Code of Conduct and any other relevant professional codes of conduct.
Key accountabilities
Key Functional Responsibilities
Operational
To oversee and support, at a
senior level, team members to deliver requirements listed above and engage and
liaise with key stakeholders.
To support and enable the
delivery of day-to-day activities, commissioning functions, projects, and
programmes.
To manage the team and drive
delivery of a range of business initiatives and projects.
To operate at a senior level in
a highly political and sensitive environment.
Support and enable the
portfolio of initiatives in demonstrating value for money for the current
spend.
To monitor, interpret and
quality assure progress against deliverables that often require adjustments
specifically in relation to the complex corporate business agenda, strategic objectives,
and the business planning process.
To develop business and
programme plans and provide senior and expert strategic and policy advice and
guidance on all required areas.
Project and Programme Management:
As a senior lead working
internally and externally to deliver projects, initiatives, and services to
time and in a cost-effective way.
Lead the team in the delivery
of project plans, allocating tasks as appropriate, identifying risks, issues
and dependencies, considering best practice and current options and ultimately
making decisions in the best interest of the project.
Pro-actively manage
stakeholders, respond to, and resolve conflict when this arises through
facilitation or other appropriate mechanisms.
Be responsible for a high
standard of work supporting the delivery of projects on time, to quality
standards and in a cost-effective manner.
To support the identification
and sharing of best practice in primary care to support service improvement.
Support the portfolio of
programmes/projects in demonstrating value for money tracking, managing, and
delivering agreed benefits.
Provide specialist advice and
prepare strategic reports and briefings for directors and stakeholders.
In depth analysis, interpretation,
and production of complex and multiple reports.
Financial and Physical Resources
Responsible for
budgets/matching the available budget to the appropriate staff resources and
projects and for ensuring that the budget breaks even, coordinating and
monitoring expenditure.
Responsible for supporting the
commissioning of projects and procurement of services to support project
delivery, acting in accordance with standing Orders and Standing Financial
Instruction.
Provide financial reports to
Directors and the Board as required.
Financial Instructions in the
discharge of this responsibility.
Constantly strive for value for
money and greater efficiency in the use of budgets, and to ensure that they
operate in recurrent financial balance year on year.
People Management
Responsible for the day-to-day
range of staff management matters, which will include responsibility for
supporting appraisals, development of staff, recruitment, and where necessary
employee relations matters.
Information Management
Develop and deliver information
sharing systems.
Develop the acquisition,
organisation, provision and use of knowledge and information.
Highlight exceptions and risks
ensuring mitigating action is taken.
Drafting reports summarizing
status on issues, appraising outcomes, and providing progress reports for the
Head of the Department.
Collate as required,
qualitative and quantitative information and lead appropriate analysis to
develop robust business cases and contribute to delivery of products and
service improvement.
Analyse, interpret and present
data to highlight issues, risks and support decision making.
Research and Development
Plan, develop and evaluate
methods and processes for gathering, analysing, interpreting, and presenting
data and information.
Deliver projects to comply with
key performance indicators, and best practice guidance.
Co-ordinate Research &
Development initiatives, delegating as appropriate.
Planning and Organisation
Ensure projects, services and
initiatives are delivered on time, to quality standards and in a cost-effective
manner, adjusting plans as required.
Determine the strategic
planning of Department or Directorate projects, identifying interdependencies
across projects/functions, potential impacts on wider organisation, resource
requirements and building in contingency and adjustments as necessary.
Determine the development of
performance and governance strategies and the development and implementation of
improvement programmes, in accordance with Service Sector priorities.