Job summary
An exciting opportunity has arisen for a Deputy Director of Performance and Planning to join NHS North West London Integrated Care Board. This role is critical in delivering a challenging but consistent operational plan and then informing the ICB Board and wider system on delivery against those targets.
The Performance and Planning team is responsible for the on-going development and implementation of planning, delivery and performance monitoring across NW London, delivered through four main functions:
System Coordination Centre (SCC)
Emergency Preparedness, Resilience and Response (EPRR)
Performance and Delivery Insight
NWL system operational planning
The role will have specific and direct responsibility for the overall leadership and development of the performance and planning function and will ensure the delivery of key outputs to a high standard and in a timely way.
Main duties of the job
Key responsibilities of the role include:
Overseeing the annual planning process, System Oversight Meetings, ICS regional and national meetings.
In-month planning and performance management (including management of cost reductions) supporting the Board, Performance Committee, Productivity Improvement Group and ICB management committees.
Management of staff including line management of direct reports.
Financial and physical resource responsibilities including ensuring compliance with Standing Orders and Standing Financial Instructions, budgetary responsibility for specific programmes, and supporting a continued focus on value for money and greater efficiency in the use of budgets.
Information management responsibilities, including:
-Presenting complex, sensitive and contentious information to a wide range of stakeholders.
-Ensuring appropriate project management systems are set up.
Policy and service development:
-Ensuring staff within the Directorate are aware of relevant or emerging policies and procedures.
-Supporting the development of project information management systems and an integrated approach to project management.
Research and development responsibilities including strategy development, ensuring the ICB benefits from innovative approaches to education and training and relevant initiatives, and commissioning and co-ordinating a research and development strategy.
Closing Date: 17th July 2024
Interview date: End of July (TBC)
About us
NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster.
The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care.
Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them take greater care of their own health to ensure they live longer, healthier lives.
To do this we will:
improve outcomes in population health and healthcare
reduce inequalities in health outcomes, experience, and access
enhance productivity and better value for money
support broader social and economic development within our area.
Were proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation.
Job description
Job responsibilities
General Responsibilities:
The post holder holds overall responsibility for ensuring the development of the key outputs of the performance and planning function.
Supervision of all organisation staff, either directly or indirectly through senior staff delivery of timely and effective reporting to committees and partnership groups
Development and delivery of the NWL Cost Recovery Plan
Evaluation of National planning guidance and its implications for NWL
Develop and implement NWL operating plans as required by national guidance, working with ICS and provider teams and provider teams
Develop, implement and manage the NWL Performance Management Framework
Review of all ICS and provider reports and highlight to NWL senior management significant variations and emerging trends in performance.
Deputise for the Chief Finance officer
Planning
Oversee the national NHSI Operating Plans regarding activity and value ensuring all NWL plans are agreed through the appropriate ICS governance routes.
Ensure that all NWL Operating Plans align to the corresponding NWL Financial Envelope
Ensure that the activity volume and value included within the NWL Operating Plans are reflected in the provider contracts
Ensure that all cost recovery and efficiency plans are aligned to the NWL Financial Strategy
Work closely with colleagues in NHS England to form productive relationships with counter parts
Deputise for the Chief Finance Officer when required
Using the NWL Operating and Cost Recovery Plans create a framework for Boroughs to create ICS level plans that can be consolidated to match NWL ICS Plan.
Performance Management
Develop and Implement an ICS performance Management framework
Link the framework to metrics through the management of the relevant business and Project management office functional resources
Ensure the Performance Management Framework is transparent and reported on a provider and borough basis
Manage the provider performance management agenda including regular quarterly and where necessary monthly meetings and the provision of information packs to inform the meetings
Develop and implement the escalation process for significant variations in performance
Strategic Leadership
Contributes to the development of the vision, aims and business objectives for NWL as a whole.
Supporting the development of the NWL CCG single operating model.
Provides strategic advice and support to the NWL CFO and the board on Planning, Performance and Cost Recovery.
Represents Performance Planning and Cost Recovery at local and national forums as appropriate
Strategic leadership for the development and implementation of operational plans and cost recovery plans
Providing strategic advice and support to ICPs
Strategic support to the NWL CFO on the development and maintenance of a systematic approach to ensure system financial and operating targets are achieved
Provide leadership on all aspects of Operational Performance and Planning and Cost Recovery.
Work in partnership with the Directors to discharge the NWL commissioning strategy and plan.
Drives service development, modernisation and innovation across the boroughs, promoting a culture of continuous service improvement
Planning Performance and Cost Recovery
Develop and maintain systems for ICS performance to ensure that progress is monitored and remedial action taken where required supporting delivery of objectives.
Responsibility for planning NWL level Cost recovery including advising the Accountable Officer and NWL Executive Team on risks and issues.
Delivering the NWL financial targets including management cost reductions. Directors for the borough will lead the ICB efforts in delivering the operating budget as part of an overarching system plan, and ensuring that management costs do not exceed the available resources. A key part of the programme will be assessing primary care variation, introducing mechanisms to address unwarranted variation.
Staff Management
Complete appraisals and objective setting for direct reports and supporting staff development.
Demonstrate leadership in supporting development of team members to achieve their potential
Provide a coaching approach to encourage others to develop and actively create opportunities to enable everyone to learn from each other
Line management responsibility for direct reports.
Manage staff recruitment processes.
Where necessary, proactively manage poor performance, grievance and disciplinary issues in a sensitive and professional manner.
Financial and Physical Resources
Ensure compliance with Standing Orders and Standing Financial Instructions in the discharge of this responsibility.
Manage, motivate and develop staff within the team so that they are able to deliver at their best, ensuring that they have annual appraisals, a development plan and that regular one to ones are held
Have budgetary responsibility for specific programs,
Responsible for making recommendations, providing advice and able to prepare strategic reports/briefings as required.
Constantly strive for value for money and greater efficiency in the use of these budgets and to ensure that they operate in recurrent financial balance year on year.
This role specification should be read in conjunction with the generic job description. Outlined below are a number of key functional and operational responsibilities.
Information Management
Provide and receive highly complex, sensitive and contentious information, including presenting information about the programme and dependencies involving a wide range of stakeholders in formal settings: therefore, the post holder must have the ability to deal with resulting potentially challenging situations.
Establish and manage the Directorates risk management, change control and issue resolution processes.
Developing and presenting reports summarising status on issues, appraising outcomes, and providing progress reports for senior staff or groups of staff as directed from time to time.
Responsible for the management of and reporting of information to relevant internal and external stakeholders, including executive sponsors and non-executive authorities.
Ensure appropriate project management systems are set up to support programme controls and reporting.
Operate within and provide enhancements to current management information and reporting to enhance decision making processes.
Policy and Service Development
Ensure that all staff within the Directorate is aware of relevant policy and procedures and that communication is developed and deployed appropriately.
Proposes changes to and making recommendations for the project as appropriate.
Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management.
Lead the implementation of the project to achieve the desired benefits.
The post holder will need to maintain a good knowledge of emerging policies from government departments. This will assist in the thinking and definition of the strategy discussions for the strategy and stakeholders.
Research and Development
Develops a strategy including research and development to identify, develop and promote best practice.
Drawing from experience and expertise in other academic fields and industries, ensures that London benefits from relevant initiatives.
Highlight, promote and report innovative approaches to education and training, particularly their impact on service.
Commission and co-ordinate Research and Development strategy to drive innovation.
Person Specification
Qualifications
Essential
- Educated to masters level in relevant subject or equivalent level of experience of working at a similar level in specialist area
Experience
Essential
- Proven and significant leadership experience.
- Significant evidence of continued professional development
- Demonstrated expertise in a Healthcare environment
- Significant management experience at senior level in the NHS or other public healthcare related industry
- Proven Board level experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment
- Proven record in transferring processes and roles between locations.
- Commissioning expertise in healthcare environment
- Significant experience and understanding of proven implementation of project management methodologies
- Member of a relevant professional body
- Significant experience of analysing complex data sets and sources of information to generate key insights
Desirable
- Education sector knowledge
- Experience and/or understanding of the London Health Economy
- Commercial expertise
- Awareness of relevant public and private sector business management best practice
- Experience of successfully operating in and delivering priorities in a partnership environment
Analytical
Essential
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources
- Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making
- Ability to analyse numerical and written data, assess options and draw appropriate initiatives
Management Skills
Essential
- Experience in leading a major change initiative with entrepreneurialism in a challenging organisational environment
- Experience of creating a new team and motivating and inspiring staff to work together to achieve a common objective
- Ability to delegate effectively
- Ability to work effectively between strategic and operational activities where required
Planning Skills
Essential
- Leadership, vision, strategic thinking and planning with highly developed political skills
- Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Experience of managing and prioritising a large budget
- Ability to provide informative reporting on finances and impact to Board management
Desirable
- Experience of project and programme management techniques and tools such as Prince 2 or Managing Successful Projects
Autonomy
Essential
- Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
- Ability to make decisions autonomously, when required, on difficult issues
Communication Skills
Essential
- Dynamic personality and the ability to build trusted stakeholder relationships and wide support networks in a political context like the NHS in London
- Strong external communications skills in a politically sensitive environment and experience in handling media
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Extensive experience of delivering presentations to large groups of stakeholders in often pressured and politically sensitive environments
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants .
Employer details
Employer name
North West London Integrated Care Board
Address
NHS North West London
15 Marylebone Road
London
NW1 5JD