Missing Link provides
practical advice and support to individuals to allow them to maintain a rich and
meaningful life. The aim is to deliver recovery and wellbeing opportunities for
people with mental health and other support needs to achieve their hopes and
ambitions.
As our Recovery Navigator, you
will work collaboratively together with the service user (male and female) and
mental health professionals to navigate and coordinate services (both social
and clinical interventions), connecting into community resources, building
resilience and improving wellbeing. Work
within a recovery and psychologically informed approach, taking a holistic view
to support peoples recovery to live fulfilling lives. Ensure that services are
tailored to individuals cultural and social needs.
Build
trusting and collaborative relationship with the service user (male or female).Co
produce, implement and review recovery plan, crisis plan and other
self-management tools. Case
manage and co-ordinate support, referring and liaising effectively with all
professionals, agencies and other parties involved in service users support in
order to deliver the support package. Work
closely with colleagues with the service and build strong partnership working
with other agencies such as Health and Social Care, Voluntary and Community
Service. Support/ facilitate service users to access services. Maintain
hope and optimism for the individual with high expectations for recovery. Use
lived experience (if appropriate) to positively support the individuals
recovery. Must hold
a full driving licence and have access to appropriate motorised vehicle
Job description
Job responsibilities
1.
Job Description
The job description does not describe a
comprehensive list of duties, rather a broader range of accountabilities and
performance indicators. The role profile
is subject to review and change.
1.1
Job Purpose
Work collaboratively
together with the service user (male and female) and mental health professionals
to navigate and coordinate services (both social and clinical interventions),
connecting into community resources, building resilience and improving
wellbeing. Work within a recovery and
psychologically informed approach, taking a holistic view to support peoples
recovery to live fulfilling lives. Ensure that services are tailored to
individuals cultural and social needs.
1.2
Job Context
Mental Health Bristol will provide, on a continuing
basis, practical advice and support to individuals to allow them to maintain a
rich and meaningful life.
The aim is to deliver
recovery and wellbeing opportunities for people with mental health and other
support needs to achieve their hopes and ambitions.
The post is part of the
Assessment and Recovery Team and involves working with and alongside multi organisations
(Mental Health Bristol Partnership). The post holder will need to work collaboratively
and in partnership with all these agencies as one team.
1.3
Organisation
Employer
Relationship: Partnership
and Recovery Development Manger
Clinical Supervisor: Specialist
Recovery Practitioner (AWP)
Line Manager: A&R Team Manager (AWP)
Direct Reports: None
Professional relationship: Partnership
and Recovery Development Managers
1.4
Job Accountabilities
Build trusting and collaborative relationship with the service user.
Carry out role adhering to Mental Health Bristol Partnerships policies,
procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically
informed, equalities based approach
Co produce, implement and review recovery plan, crisis plan and other
self-management tools e.g. Wellness Recovery Action Plan, in partnership with
service users in line with best practice.
Case manage and co-ordinate support, referring and liaising effectively
with all professionals, agencies and other parties involved in service users
support in order to deliver the support package. Work closely with colleagues
with the service and build strong partnership working with other agencies such
as Health and Social Care, Voluntary and Community Service. Support/ facilitate
service users to access services.
Identify, assess, contribute, maintain, feedback and manage risk to
ensure risk is minimised. Work in a safe
manner using a positive risk-taking approach, ensuring the health and safety
policies of Mental Health Bristol are implemented and fully adhered to ensure
all safeguarding issues are properly managed.
Have up-to-date safeguarding training and ensure that Safeguarding policies
and procedures are fully adhered to and that a Think Family approach is
embedded within working practice.
Enable delivery of the recovery plan and to enable service users to make
informed decisions about their mental wellbeing, maximising their independence
and providing advocacy role where appropriate. Build trusting and collaborative
relationship with the service user.
Work in a culturally sensitive way for all service users, tailoring
service to meet their individual needs, challenging stigma and discrimination,
advocating for person if appropriate, and ensuring up-to-date community knowledge.
Work with a range of needs e.g. from young people to older people, LGBT service
users, disabled people and with people with a range of backgrounds and
ethnicity.
To provide specialist support to women and men using the service and advice
and guidance to other team members regarding womens mental health issues
To provide specialist support and screening regarding domestic abuse/sexual
violence and provide advice and guidance to the team on pathways into DVA and
sexual violence services.
Participate actively in supervision and reflective practice. Proactively seek advice and support from colleagues and other agencies as relevant
Promote and facilitate service user involvement and inclusion within Mental
Health Bristol and the community in line with Mental Health Bristol Partnership
objectives.
Contribute to project work, development initiatives and implementation
of policies and procedures with guidance from Team Manager and Partnership and
Recovery Development Managers.
Manage caseload, documentation and time effectively, ensuring up to date
and clear record keeping in line with BMH policies, making best use of
supervision, training and staff development. Ensuring up to date and clear
record keeping in line with policies.
Collaborate with other team members to maximise service performance,
meet targets and Service Level Agreements and promote effective communication
and teamwork.
Work within rota system including evenings and weekend working as
required.
Contribute to Recovery College delivery and promote college activities
to Service Users, family, carers and enable access.
Maintain hope and optimism for the individual with high expectations for
recovery. Use lived experience (if appropriate) to positively support the
individuals recovery.
Work closely with carers, families and children as with service users
carers if appropriate.
1.5
Performance measures
Contribution to a service that has high aspirations for service users
and has a commitment to supporting recovery for everyone using the
service.
Delivery of specified support work and case management to time and
standard.
Delivery of up to date support plans that are realistic, client centred
and outcome focused.
Ensuring safe service delivery, safeguarding service users, cares and
families.
Positive outcomes for service users are achieved.
Full implementation of policies and procedures.
Contribution to the development of the service.
Collaboration and contribution to the effectiveness of the team.