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Healthcare Support Worker

East of England, East of England

Permanent

£27,129 to £28,649

HCA/Support Worker
(Band 2-3)

Job summary

Senior Health Care Assistant Band 3

The Royal Marsden NHS Foundation Trust

Outpatients & RDAC, Sutton

Permanent

Full-time & Part-time

The Royal Marsden NHS Foundation Trust is one of the leading cancer centres in the world and has an international reputation for the care and treatment it provides. The Royal Marsden serves a local, regional, national, and international population from two hospital sites, Chelsea, and Sutton.

Due to our department expanding we are looking for enthusiastic and committed Health Care Assistants to join our nursing team to help support our patients in the Outpatients department (including the phlebotomy service) at the Sutton site.

There are many new and exciting educational opportunities for Health Care Assistants within the Royal Marsden Trust. This is a great opportunity to develop your existing skills and knowledge, but also to learn new one's in caring for cancer patients at all points of their cancer pathway. You will assist caring for patients with cancer as well as working in a variety of different clinics caring for chemotherapy, radiotherapy, and surgical patients. You will provide supervision, support, and training of Band 2 Health Care Assistants.

The successful candidate will be a Health Care Assistant with experience within a healthcare setting. Experience of working in an Outpatients and diagnostic setting is essential in this post.

Main duties of the job

  • The Heath Care Assistant (HCA) is an integral member of the team in the Outpatients department (OPD) caring for a variety of patients who attend OPD for clinical review. The post-holder will be responsible for supporting the nursing staff by assisting with clinical duties as well as administrative duties as directed by the registered nursing staff.
  • The HCA will assist the nursing team in this fast paced unit by supporting the management and co-ordination of all patients whom attend for, treatment and medical reviews within the department.
  • The HCA role is essential for the smooth running of OPD; the post holder will demonstrate flexibility and good communication skills. Working closely with the nursing and medical teams within the department. The post holder will also have the opportunity to learn new skills and even care for their own patient case load under the supervision of the nursing team.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification

  • Demonstrates an understanding of nursing care plans and utilises them in line with trust policy and procedure.
  • Understands the dietary needs of patients and utilises diet charts and fluid balance charts appropriately. Working alongside and liaising with members of the MDT as appropriate.
  • Undertakes patient transfer and escort duties.
  • Collecting patients/patients medications from pharmacy
  • Collects blood products from the laboratory in accordance with the hospital transfusion policy(The post holder will only perform this task after training and assessment of competency as per trust policy )
  • Assisting in the provision of basic care to patients so as to ensure their comfort, cleanliness and well being.

Person Specification

Attainments

Essential

  • NVQ in Health & Social Care
  • Cavendish Care Certificate
  • Previous experience of working in a hospital setting
  • Phlebotomy experience

Desirable

  • Understanding of working with patients who ate critically and chronically ill
  • Knowledge of NEWs score

Other Requirements

Essential

  • Good communication skills
  • Good organisational skills
  • Ability to work as part of a team
  • Good communication skills
  • Patience and understanding of patient's needs
  • Ability to work under pressure
  • Awareness of patient confidentiality
  • IT skills (ability to enter patient data onto computer records)
  • Literacy and numeracy skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Sutton

Sutton

SM2 5PT


Job Ad Reference C9282-24-0658
Date Listed 27 June 2024
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