Job description

Job responsibilities

Job Summary: This role is situated in the adviceline and rapid response component of the Community Hub. The post holder will work within a team led by the Community Hub Team Leader. The role requires you to be responsive when supporting with unplanned patient activity, which is generated through our 24/7 adviceline and wider community nurse team. At times there will be a requirement to conduct rapid interventions, which maybe over the telephone, face to face in the patients home or our outpatient facility. The purpose of the service is to provide specialist palliative advice and guidance to patients, their families and allied healthcare professionals to support with urgent matters, such as complex symptom management and guidance, spiritual, psychological and social issues, to support with a patients preferred wishes surrounding care and death and to avoid unnecessary hospital escalations. The role will allow the post holder the opportunity to undertake any required training and development, with structured supervision and support. Continued professional development is supported and encouraged. There will be funded opportunities to build on your academic portfolio. Our service functions 24 hours, 7 days a week and you will work as part of an established hospice clinical team, where we have a strong ethos of flexible working to suit the needs of our patients and families. Duties & Responsibilities: Leadership: 1.You will be able to demonstrate leadership through clinical expertise. Aiming to deliver high standards of person-centred care and using the underpinning philosophy of Specialist Palliative Care and the DMH. 2.Have the skills and confidence to contribute to the delivery of specialist education and training to other professionals in a formal and informal setting. 3.With support from a mentor will contribute to the development and promotion of the CNS Hub service. 4.Contribute to quantitative and qualitative data collection of the CNS Service. 5.Understand and utilise relevant clinical guidelines. 6.Takes professional responsibility for ensuring effective communication between all service providers across the care pathway. 7.After an initial period will actively participate in multi-professional meetings, acting as patient advocate and representing the CNS view. Clinical Services: 1.To work alongside your team to ensure the continued co-ordination of the content and delivery of the community patients care plans and ensure the quality and provision of nursing care of patients and their families. 2.To assess the needs of patients and their carers and identify their respective physical, psychological, social, cultural and spiritual needs 3.To work within a team framework, collaborating with colleagues and members of other disciplines 4.To use a reactive and sensitive approach with patients and families during times of unplanned activity and respond timely to their needs. 5.To conduct a triage assessment aligning a time frame for responsiveness 6.To assess peoples information needs and provide relevant information to meet those needs. 7.To ensure provision of appropriate nursing interventions and utilise clinical information appropriately. 8.To follow the hospice and Nursing & Midwifery Council (NMC) standards on Medicines Management. 9.To liaise and communicate professionally with colleagues from the members of the MDT. 10.To participate in Clinical Audit and research programme 11.To foster positive working relations with other healthcare professionals and lead by example 12.Take a collective lead in clinical governance, initiating areas of audit to improve practice 13.To support colleagues, volunteers and students in managing bereavements, and provide support for distressed patients, bereaved relatives and visitors Development 1.To ensure personal compliance with hospice compulsory training requirements 2.To work alongside your team leader to set objectives for your development and achieve these 3.To keep abreast of advances in nursing practice and research and take responsibility for your personal continuous professional development and registration 4.Through the ongoing professional development process, to plan your continuing professional and self-development, attending in-house study days and courses as appropriate 5.To lead in supervision, debriefing and reflective practice sessions 6.To lead and engage in new ways of working, such as the use of technology 7.Develop clinical, skills with a breadth and depth of knowledge to fulfil the Specialist role. 8.Work across professional boundaries and develop a robust rationale for decision making and problem-solving. 9.Influence the development of others through education and training. 10.Develop and use clinical expertise, clinical acumen and creative reasoning to provide Specialist Palliative Care. 11.Maintain and utilise advanced clinical skills necessary to carry out the role. 12.With support and supervision begin to develop the necessary skills to promote self-management, learning to prioritise and to work independently and as part of a team.

Person Specification

Qualifications

Essential

• Registered Nurse or a Practitioner on the HCPC register
• Degree level study
• Advanced Communication Skills qualification or willingness to undertake

Desirable

• Independent Prescribing Qualification
• Healthcare Assessment qualification
• Community Nursing experience / qualification

Experience

Essential

• 3 years post registration experience
• Proven experience and knowledge of palliative/terminal care

Desirable

• Experience in triage
• Experience in research projects
• Experience of standard setting
• Experience in Audit
• Experience in formal teaching
• Evidence of a supportive role in advance planning and completion of the Respect document

Additional Criteria

Essential

• Must demonstrate excellent interpersonal and communication skills
• Information & Technology skills
• Demonstrate clinical skills to provide support as needed
• Ability to take patient history and contribute towards treatment planning
• Awareness of palliative emergencies and know when to escalate these
• Leadership qualities
• Initiative
• Ability to motivate others
• Ability to liaise effectively with various disciplines
• Diplomacy
• Ability to prioritise
• Calm and Objective
• Ability to be receptive, responsive, and agile to changing situations
• Ability to integrate into existing established team
• Smart, well presented
• Flexible approach
• Teaching commitment
• Car owner/driver

Desirable

• Demonstrate experience in items to consider when undertaking advance planning
• Knowledge of palliative medicine and symptom management
• A knowledge of community networking and services to support community patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website .

Employer details

Employer name

Douglas Macmillan Hospice

Address

Douglas Macmillan Hospice

Barlaston Road

Stoke-on-Trent

Staffordshire

ST3 3NZ