Job summary
RRRT is looking for an experienced, dynamic and friendly individual to fill the role of Senior Team Administrator as part of a fixed term contract/ secondment. The post holder will support the Business Manager in the day to day management of the business functions required to ensure the smooth running of service delivery. This includes ensuring, and implementing where necessary, effective and efficient business processes.
The post holder will be responsible for the day to day supervision of the business support staff, ensuring that tasks are prioritised and actioned in a timely manner and in line with data protection and data quality requirements.
Due to the nature and operating hours of the service, the post holder will be required to work on weekends on a rotational basis i.e. at least every 1 in 4/5 weekends.
Main duties of the job
You will be expected to support the business manager and service manager in day to day business administration within the team. Main duties are not exhaustive of service delivery, management and training/appraisal. Please see job description for full details of role
About us
Community healthcare is unlike any other part of the NHS. It's personalised care that helps people to retain their independence. It's the NHS at its best and the difference you make is truly tangible. Our colleagues often describe us as a family, and we know how important that sense of belonging and support is when you start a new job. It's simple - happy, engaged staff provide better services.
In 2018, we were named'Best Place to Work for Employee Satisfaction'by the Nursing Times. The same year, we won the Workforce category at the HSJ Awards. In the latest NHS Staff Survey results 2020, we had the best response rate amongst community trusts nationally.
We are the top community trust in the country on the theme Quality of care for the third year. We had the highest percentage of staff who felt they are able to deliver the care they aspire to and are satisfied with the quality of care they give to patients or service users.
Infection Control
As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19.
Job description
Job responsibilities
Please see job description and person specification for full details of the role responsibilities. Please reference the person specification in your application.
For further information, please contact Respiratory Care Team Leads
Hannah Brown 0771720258
Anna Thorz 0208 487 1783
Person Specification
Qualifications
Essential
- NVQ Business Administration Level 3 or equivalent.
- Educated to A Level
Desirable
- Experience of working in NHS setting or similar large organisation
- Experience of operating and maintaining a management information system database or similar.
Experience
Essential
- Intermediate computer skills with Microsoft packages e.g. Word, Excel, Outlook
- Use of clinical records systems, triage and booking processes
- Ability to provide secretarial support for meetings e.g. organising, booking rooms, minute taking.
Desirable
- Knowledge of our business and how it supports patient care.
- Advanced knowledge of computerised patient management systems i.e. SystemOne / Mosaic.
- Advanced Microsoft Excel skills
Skills and Abilities
Essential
- Ability to show sensitivity, diplomacy and understanding.
- Working knowledge of confidentiality issues.
- Experience with data reports; collating, interpreting and producing
Knowledge
Desirable
- Knowledge of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hounslow and Richmond Community NHS Healthcare Trust
Address
Whitton Health & Social Care Centre
Percy Road
Twickenham
TW2 6JL