Job summary
West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference.
The Trust is currently under-represented in terms of people from BME backgrounds and welcomes applicants from these communities. Selection will be on a basis of merit. The Trust has achieved the status of a Disability Confident Leader and guarantees to invite to assessment applicants who meet the criteria for the job vacancy. To ensure the diversity of the workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
If you wish to discuss and adjustments that you may need for the role of the assessment process prior to your application, then please do not hesitate to contact the recruitment team
The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.
Main duties of the job
West Midlands Ambulance Service University NHS Foundation Trust is looking to recruit caring and committed individuals for our Non-Emergency Patient Transport Services contracts in Coventry & Warwickshire.
The main purpose of this role is to safely transport patients with varying mobilities to and from treatment centres or other venues as directed. This could include manual handling of patients, the care of patients and assisting patients, as well as driving.
Some patients may need to be carried (including stairs), wheeled in a chair or a stretcher and escorted to and from the vehicle.
The safe transportation of these patients is paramount to the role. This includes securing patients, wheelchairs, stretchers etc in the vehicles.
You will be required to drive a variety of vehicles, including cars, ambulances and other vehicles. Please check the Person Specification.
Both full and part time vacancies are available
About us
If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both
Where a Disclosure & Barring Service (DBS) check is required for the post, applicants are required to cover the cost of the check. The cost of £42.50 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.
We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) account regularly as contact is usually made via this method
Job description
Job responsibilities
1. Carry out required vehicle and equipment
checks.
2.
Be prepared to work flexibly to
ensure patients are moved in a timely, safe and dignified manner
3.
Work within Contract Specific
Quality Standards and ensure a high level of customer care (These standards
vary from contract to contract and will be available at your base)
4.
Ensure effective communication
with the Control Centre, by telephone or electronic means
5. Transfer patients using equipment and
skills specific to individual needs
6. Provide effective care to patients,
appropriate to their requirements using available equipment.
7. Transport patients safely and
considerately this will include pre-planned and ad-hoc journeys.
8. Ensure patients have a safe, smooth
journey, complying with all relevant traffic legislation and driving with
consideration for other road users.
9. Maintain full and accurate records and
reports, including Patient Transport Records, Accident Reports, and Incident
Reports etc. These may be both paper and electronic.
10. Ensure vehicles and equipment are kept
in states of cleanliness and readiness.
11. Undertake required training to maintain
acceptable standards and quality of care.
12. Maintain a current valid driving licence.
13. Adhere to corporate Instructions and
Policies, Operational Instructions, Clinical Protocols, Quality Procedures and
other verbal or written instructions.
14. Perform other tasks in keeping with the post as required by supervisory
staff and managers.
The
above are the core duties and responsibilities. There may be other duties that
are required for individual contracts. These will be explained at interview
Person Specification
Qualifications
Essential
- Good standard of general education with a minimum of 3 GCSEs at Grade C or above (or equivalent) including English or be willing to undertake a level 2 qualification within the first 12 months in post
Skills
Essential
- Full clean manual driving licence (showing no more than 3 points)
Experience
Essential
- Experience of working within a public service or customer care environment.
- Experience of driving a variety of vehicles
Employer details
Employer name
West Midlands Ambulance Service University NHS Foundation Trust
Address
Coventry PTS
Abbey Industrial Estate
Bodmin Road
Coventry
CV2 5DB